Blackboard Help and Support

Blackboard Help and Support

Over and above our provision of workshops on our course booking system, Blackboard provide many useful training and development resources as well as live webinars on using Ultra Course view.  In order to attend and access the webinars you have to be a member of the Blackboard Community site, which only requires a short registration/login process.  Once logged in to this site you will find further details on upcoming events.  We have summarised some of the key ones below, but please note this does constantly change and is regularly updated on the site.

Instructor Webinar Series

The Instructor Webinar Series: Teaching with Blackboard from Basics to Advanced in Ultra provide a number of sessions which tend to be between 30 and 60 minutes long and are designed to help you get the most out of teaching with Blackboard ( (Note, if you register for a webinar and cannot attend for whatever reason, you will still receive an email with a link to the recording of that session, which you can then playback in your own time.) Some upcoming live sessions have been listed below, however you should also be able to access the recordings:

Ultra Course Seminar

This program consists of two 1 hour sessions on consecutive days, providing you with information and best practices to start building and preparing your courses in the Learn Ultra experience ( 

Upcoming webinars:

  • 7pm, 13 & 14 September 2023
  • 3pm, 17 & 18 October 2023
  • 7pm, 14 & 15 November 2023
  • 3pm, 6 & 7 December 2023

Previous recordings can be accessed:

Teaching in Ultra

A short webinar providing best practices on using the Learn Ultra classroom to engage students, creating content and more ( Watch the recording of Teaching in Learn Ultra.

Lecturer Webinar Series

Lecturer Webinar Series: How to Teach with Blackboard Learn Basics

More information is available on the site:

Access recordings of the following sessions

Remember there are always the Blackboard help pages for further information, our guides on Toolkit, or if in doubt just contact the eLearning team at the Centre for Academic Development at