Please take care if you receive any communication from a third party asking whether a student is enrolled at the University.The third party could be another legitimate organisation, a family member or a someone not known to the student, and students have a right to confidentiality and they may not wish for their location or enrolment status to be disclosed.What should you do if you receive an enquiry? • Advise that the enquiry will be passed to the relevant team • Take care not to disclose whether the student is / is not enrolled at the University or share that the request will be passed on to the student (if registered)If you receive any such communications, please forward them toStudent Support – where the enquirer raises a concern about the student student.support@abdn.ac.ukStudent Records – for general enquiries studentrecords@abdn.ac.ukIf you do accidentally share a students details or confirm that a student is registered, please contact the Information Governance Team immediately.
Student confidentiality