The University offers staff an Employee Assistance Programme (EAP) which provides counselling and information services.  The EAP is provided by Care First and staff can contact them about work related or personal issues as well as for general information or advice, such as in relation to legal or financial queries or concerns. 

Care First is available 24 hours a day, 7 days a week.  They can be contacted on the freephone number 0808 168 2143.  Online information and counselling are available on the Lifestyle website:

Username: aberdeen

Password: employee 

Face-to-face counselling is also offered where appropriate and practical. 

Care First can provide support on a wide range of issues, such as:

  • Anxiety
  • Bereavement
  • Budgeting
  • Bullying
  • Bullying at work
  • Coping with change
  • Debt
  • Depression
  • Divorce
  • Domestic abuse
  • Drug and alcohol abuse
  • Family problems
  • Foos and nutrition
  • Gambling
  • Harassment at work
  • Health information
  • Legal advice
  • Managing money
  • PTSD
  • Relationships
  • Stress at work
  • Stress management
  • Suicide
  • Workplace critical incidents

Additionally, Care First provide a health and wellbeing app which offers a combination of tailored programmes and health information and support.  The app, called Care First Zest, can be accessed at the URL below, the App Store or Google Play:

Use Organisation code PMM1