Print, Copy, Scan

Print, Copy, Scan
MFDs and Printers

About printing at Aberdeen

The University has a managed print and copy service: we pay our contractor, Konica Minolta, for the supply and maintenance of multi-function devices (MFDs) and printers. This is a highly cost effective and environmentally-friendly way of providing printing capability to our students, staff, and visitors.

Note: If you believe you need a non-contracted or desktop printer because it is critical to your job, please submit an Exception Request Form - this document also includes guidance on criteria.

About MFDs and printers

All printing on campus is via networked multi function devices (MFDs) and printers. These contracted devices are located across the University campuses.

When printing on campus, you send your output to a holding queue. You can then print from this queue at any MFD or printer. To print your output, use your ID card or login to the printer with your username and password.

  • MFDs are capable of copying and scanning as well as printing selected items from your print queue. Default settings are double-sided, black and white A4 printing. Some MFDs also offer colour and/or A3 printing.
  • Printers print ALL of the items from your print queue. Default settings are double-sided, black and white A4 printing. Some printers also offer colour print options.

Where can I print?

We have taken many MFDs out of service due to Covid-19 precautions.

  • All devices not in service have either a sticker on them, or a notice nearby, indicating this.
  • There are still many active MFDs on campus. Youll find these in or near to most PC classrooms and clusters and in some public areas. In addition, there is one MFD on each floor of the library. See our list of printers to find an active device near you.
  • Before and after using an MFD, please clean: your hands, the touchscreen, and the buttons.

User Guides

For full guidance on printing, copying, and scanning, see our Toolkit Printing resource.

MFDs - the basics

1. How do I login to the MFD? I don’t see a card reader?

The MFD card reader is located on the front panel, just below the touch screen, and is indicated by a LOG IN sticker.

  • To login to the MFD, simply hold your ID card against the LOG IN sticker.
  • You can also login by typing your username and password into the appropriate text boxes on the touch screen.

image showing location of card reader

2. How do I log out?

  • If you have been printing, press the Menu button, then the green Log Out button. These are located on the right of the touch screen.
  • If you have been copying or scanning, simply press the green Log Out button.

image showing log out button

3. Where is the Start button?

To activate an MFD function – e.g. to start printing a job, or to start copying:

  • Press the blue start button located below the touch screen.

Ordering Paper

Order paper direct from Lyreco via the Finance System. Use Subproject CF10287-15 and account 4205. Product codes for paper as follows:

  • 5226498 - FSC4 Recycled Bright White A4 (per box)
  • 5226489 - Recycled Bright White A3 (per ream)

Note: Delivery days are Monday and Thursday. Your order must be approved and sent to Office Depot by 5pm on Friday for a Monday delivery, and 5pm Wednesday for a Thursday delivery.

Reporting Faults

If you encounter any kind of fault with an MFD or printer – be it with card readers, low toner, or mechanical failure – you should report it directly to the Service Desk. You will be asked a set of questions to help us ensure that your call is dealt with appropriately.

Contact the Service Desk by email at servicedesk@abdn.ac.uk, or via the Self Service interface.

Charges

You have a printing budget from which charges for all printing and copying are deducted. Current charges are listed in our Toolkit Guide

Staff and Research Postgraduates

Your department may pay for your printing costs. Please check whether your department requires a limit to be set on your printing. Printing charges are billed to your department quarterly.

Undergraduate and Taught Postgraduate Students

In most cases, students pay for their own printing. Each student has a printing budget from which charges for all printing and copying are deducted. As long as their budget remains in credit they can print. Students use the online PaperCut print service to check and top up their balance. Guidance for students is available in our Toolkit Printing resource.

Subsidising student printing budgets

It may occasionally be appropriate to credit the printing budgets of some students; for example a student who has specific printing requirements for project work, or a student visiting from another University. In such cases:

  • raise a Purchase Order and send it to Lynne Kirton (l.kirton@abdn.ac.uk) or Nicola Gray (nicolagray@abdn.ac.uk)
  • include details of student and their ID card number
  • supply the name and location of the person who has approved the credit
Large Format

Many MFDs on campus can print up to A3 in colour.

For printing over A3 – ie A2, A1 and A0 (research posters, for example) – please contact:

Foresterhill:

Medical Illustration Graphics Service
Ground floor,
Polwarth Building,
Foresterhill
tel: +44 (0) 1224-437051 (from ARI – 767051)

Old Aberdeen:

UniPrint Reprographics Service
23 St Machar Drive,
Old Aberdeen
tel: +44 (0) 1224-272594
email: reprographics@abdn.ac.uk

Note there is a charge for this service.