|We have taken many MFDs out of service due to Covid-19 precautions. But there are still many active MFDs on campus - see ‘Where can I print?’ (below) for an updated list.|
- MFDs and Printers
About printing at Aberdeen
The University has a managed print and copy service: we pay our contractor, Konica Minolta, for the supply and maintenance of multi-function devices (MFDs) and printers. This is a highly cost effective and environmentally-friendly way of providing printing capability to our students, staff, and visitors.
Note: If you believe you need a non-contracted or desktop printer because it is critical to your job, please submit an Exception Request Form - this document also includes guidance on criteria.
About MFDs and printers
All printing on campus is via networked multi function devices (MFDs) and printers. These contracted devices are located across the University campuses.
When printing on campus, you send your output to a holding queue. You can then print from this queue at any MFD or printer. To print your output, use your ID card or login to the printer with your username and password.
- MFDs are capable of copying and scanning as well as printing selected items from your print queue. Default settings are double-sided, black and white A4 printing. Some MFDs also offer colour and/or A3 printing.
- Printers print ALL of the items from your print queue. Default settings are double-sided, black and white A4 printing. Some printers also offer colour print options.
Where can I print?
We have taken many MFDs out of service due to Covid-19 precautions.
- All devices not in service have either a sticker on them, or a notice nearby, indicating this.
- There are still many active MFDs on campus. You’ll find these in or near to most PC classrooms and clusters and in some public areas. In addition, there is one MFD on each floor of the library. See our list of printers to find an active device near you.
- Locations of all printers on campus (July 2021)
- Before and after using an MFD, please clean: your hands, the touchscreen, and the buttons.
For full guidance on printing, copying, and scanning, see our Toolkit Printing resource.
MFDs - the basics
1. How do I login to the MFD? I don’t see a card reader?
The MFD card reader is located on the front panel, just below the touch screen, and is indicated by a LOG IN sticker.
- To login to the MFD, simply hold your ID card against the LOG IN sticker.
- You can also login by typing your username and password into the appropriate text boxes on the touch screen.
2. How do I log out?
- If you have been printing, press the Menu button, then the green Log Out button. These are located on the right of the touch screen.
- If you have been copying or scanning, simply press the green Log Out button.
3. Where is the Start button?
To activate an MFD function – e.g. to start printing a job, or to start copying:
- Press the blue start button located below the touch screen.
Order paper direct from Office Depot via the Finance System. Use Subproject CF10287-15 and account 4205. Product codes for paper as follows:
- 5226498 - FSC4 Recycled Bright White A4 (per box)
- 5226489 - Recycled Bright White A3 (per ream)
Note: Delivery days are Monday and Thursday. Your order must be approved and sent to Office Depot by 5pm on Friday for a Monday delivery, and 5pm Wednesday for a Thursday delivery.
If you encounter any kind of fault with an MFD or printer – be it with card readers, low toner, or mechanical failure – you should report it directly to the Service Desk. You will be asked a set of questions to help us ensure that your call is dealt with appropriately.
Contact the Service Desk by email at email@example.com, or via the Self Service interface.
You have a printing budget from which charges for all printing and copying are deducted. Current charges are listed in our Toolkit Guide
Staff and Research Postgraduates
Your department may pay for your printing costs. Please check whether your department requires a limit to be set on your printing. Printing charges are billed to your department quarterly.
Undergraduate and Taught Postgraduate Students
In most cases, students pay for their own printing. Each student has a printing budget from which charges for all printing and copying are deducted. As long as their budget remains in credit they can print. Students use the online PaperCut print service to check and top up their balance. Guidance for students is available in our Toolkit Printing resource.
Subsidising student printing budgets
It may occasionally be appropriate to credit the printing budgets of some students; for example a student who has specific printing requirements for project work, or a student visiting from another University. In such cases:
- raise a Purchase Order and send it to Lynne Kirton (firstname.lastname@example.org) or Nicola Gray (email@example.com)
- include details of student and their ID card number
- supply the name and location of the person who has approved the credit
- Braille Embosser
A Braille embosser is located in the Edward Wright building.
In order for the embosser to correctly produce readable Braille from a Word document, it is essential the document is formatted correctly. For advice on preparing documents for embossing, please see fact sheet Producing Documents for Braille Embossing on the Assistive Technology website. Alternatively, contact one of our Assistive Technology Advisers, contact details below.
Once your document is correctly formatted, you should email it as an attachment to firstname.lastname@example.org, requesting that it be embossed. Embossing Braille documents is charged in the same way as printing. Please let email@example.com know who should be charged.
Your embossed Braille document can be collected from IT Service Desk, Edward Wright Building (ground floor, block A).
For more information about the Braille embosser, contact the Assistive Technology Advisers on +44 (0) 1224 273336 or by email at firstname.lastname@example.org.
- Large Format
Many MFDs on campus can print up to A3 in colour.
For printing over A3 – ie A2, A1 and A0 (research posters, for example) – please contact:
Medical Illustration Graphics Service
tel: +44 (0) 1224-437051 (from ARI – 767051)
UniPrint Reprographics Service
23 St Machar Drive,
tel: +44 (0) 1224-272594
Note there is a charge for this service.