We are currently reviewing our IT Account Provision with a view to refining and standardising the process. 
In order to comply with IT security and licence changes, IT Services will complete an audit of IT accounts, initially Project Accounts followed by other secondary accounts (supplier/guest).
We will be contacting owners, and the email will come from “IT Accounts Audit” (uoa_accounts_audit@abdn.ac.uk). We will seek to remove accounts no longer required and move others to conform with the new security/licence requirements.
The information and guidance on this page is therefore subject to change. Information is correct at time of last update: April 2022.

All account types are subject to the University’s Conditions for using IT Facilities. For other policies governing the use of IT facilities at the University of Aberdeen, visit Policy Zone.

Your Personal IT Account

In order to access University  IT facilities (e.g. email and calendaring, personal and departmental filespace, printing, remote access, wireless services, management information systems, etc.) and full-text Library content such as online books, journals and databases, staff must have a personal IT account with an associated username (User ID) and password.

New members of staff are allocated a personal IT account, with a username and temporary password, at the start of their employment with the University.

Your IT account has a default allocation of personal filespace on the University network. This filespace is accessible via Computer or Windows Explorer. It appears as drive H:\ on any networked computer.

Note: Your email account is deactivated the day after you leave the University and you will no longer have access to it. Make sure you check your mailbox in good time before you leave for any items you want to keep – contact the Service Desk for advice on archiving.

For information about Honorary status, please visit Human Resources web page https://www.abdn.ac.uk/staffnet/working-here/honorary-status-2973.php

Additional IT Accounts

Additional IT accounts will only be provisioned following the successful application for one of the designated account types listed below.

Do you really need an additional account?

Before requesting an additional IT account, consider if it is really necessary. For example:

Do you have a visitor or guest who needs internet access?

If your visitor or guest only needs basic internet access on a personal device, they do not need an additional account. They can use the free, public wireless service Aberdeen-city-connect.

Are you collaborating with colleagues on a project?

They may not need an additional account. The University provides a range of services to support collaboration and data sharing with colleagues both within and outwith the University. These include:

SharePoint

  • Suitable for collaboration with internal and external colleagues..
  • Visit our Collaboration page to find out more.

Shared Network Filespace

File Transfer Service (ZendTo)

  • Suitable for collaboration with internal and external colleagues.
  • Visit our Collaboration page to find out more.

Teams

  • Suitable for collaboration with internal and external colleagues.
  • Visit our Collaboration page to find out more.

OneDrive for Business

Mailing Lists

  • Suitable for collaboration with internal and external colleagues.
  • Visit our Mailing Lists page to find out more.
Guest Accounts

Remember. If your visitor only needs basic internet access on a personal device, they do not need a Guest account. Such visitors can use the free, public wireless service Aberdeen-city-connect.

What its for

A short-term ad hoc account for visitors to the University, e.g. visiting academics (without Honorary Status), conference attendees.

What you get

  • Username and password for network
  • Internet access via eduroam wireless network, if required.
  • Access to classroom and library PCs for internet use and the MS Office suite

A Guest account does not provide:

  • University of Aberdeen email account
  • Printing
  • Filespace on University servers
  • Access to full-text Library content such as online books, journals and databases
  • Access to MyAberdeen (you will need an Honorary account via HR)

Account Lifetime

The maximum lifetime of the account is 30 days. Guest accounts cannot be extended.

How you get it

1-5 Guest accounts

  • Request up to 5 Guest accounts on behalf of your Guest(s) via the Account Manager portal.
  • Requests are processed within 30 minutes.
  • You will then be the Guest accounts/accounts sponsor.

6-50 Guest accounts

  • Login to MyIT at https://myit.abdn.ac.uk and complete the Bulk Guest Account Request form.
  • IT Services will approve bulk requests – please allow up to 3 working days for activation of accounts.
  • You will then be the Guest accounts’ sponsor.
Supplier Accounts

What its for

Supplier accounts are for non-University employees, e.g. contractors, suppliers.

What you get

  • Username and password for network
  • Internet access via eduroam wireless network, if required.
    Note: Visitors are encouraged to use the free, public wireless service Aberdeen-city-connect
  • Printing via proximity card
  • Desktop

An Supplier account does not provide:

  • University of Aberdeen email account
  • Filespace on University servers
  • Access to full-text Library content such as online books, journals, and databases

Account Lifetime

Accounts can be active for a minimum of 1 month up to a maximum of 12 months.

Accounts can be extended beyond 12 months if required - this is best done when you receive notification that the account closure is pending.

How you get it

  • Request an Supplier account on behalf of the external party via the Account Manager portal.
  • IT Services will approve this request – please allow up to 3 working days for activation of account.
  • You will then be the Supplier account’s sponsor.

The applicant will be the owner of the Supplier account, and the accounts sponsor.

Resource Accounts

What its for

Resource accounts represent:

  • Rooms
  • Shared Mailboxes (including Calendars) suitable for team, group, or project use
  • Bookable Equipment

What you get

  • An account that can be accessed by you and by others via Outlook, e.g. a meeting room, shared calendar, pool laptop or other equipment.

How you get it

To request a Resource account, login to MyIT https://myit.abdn.ac.uk, go to the Service Catalog > Accounts and Passwords, and complete the Resource Account Request form.

If your resource account is for a meeting room, you can choose (at the time of requesting) whether you want the room to be visible in the GAL, thereby allowing users to book the room via Outlook.