During your time at the University you may need to provide official documentation from the University for external bodies. The Infohub can provide students with Student Certificates and Student Record Cards free of charge, but some other documentation may have an associated fee. Read on to see what is available.

Bank Letters

New students

You are advised to open a bank account as soon as possible after your arrival and registration. Do not carry large amounts of cash around with you. To open a bank account you will need:

  • a bank letter from the University
  • your passport;
  • unconditional letter of acceptance;
  • accommodation contract (proof of Aberdeen address);
  • visa (if applicable).

For most students, banks will require a letter from the University to confirm your address and student registration. A bank letter will be sent by email to your university email account the day after you have completed registration and have both a term and home address showing in your Student Hub.

Only once all of the registration steps have been completed will a letter be emailed to you. This letter should be printed and taken to the bank. If the bank you wish to bank with is not listed on the electronic bank letter, or if they have requested a letter addressed to them, please visit the Infohub, where a hard copy bank letter will be produced for you free of charge. Please note, you must know the specific branch of the bank you wish to open an account with, as this must be included in the letter the Infohub produces.

International students

The British Bankers' Association has produced a 'guide to opening a bank account' which offers a step by step guide for International Students.

You may also find some useful information on the UKCISA website.

Continuing students

Please visit the Infohub, where a hard copy bank letter will be produced for you. Please note, you must know the specific branch of the bank you wish to open an account with as this must be included in the letter the Infohub produces.

Confirmation of Registration

During your time at the University you may need to prove your status as a student to external bodies. There are a number of ways the University can help you with this:

Completion of forms

If you have a form which needs to be completed for a funding authority or any other organisation, please take this to the Duty Registry Officer in the Infohub who will normally complete the form for you immediately. Please be aware that in some cases the form may take a day or two to complete.

Confirmation of registration

Student Certificate

A student certificate is available free of charge from the Infohub on production of your ID card, and is prepared while you wait. The student certificate gives details of your name, date of birth, degree programme, start date, expected/actual end date, ID number and whether you are registered full-time or part-time. The certificate is stamped and signed by a member of staff.

Confirmation of Registration Letter

If a student certificate is not sufficient, you can request a Confirmation of Registration Letter, which states you are a registered student at the University. These are not immediately available and can take up to five working days to produce at busy times of the year. You can apply for an official letter via the Online Store or in person at the Infohub.  Please note that there is a charge for official letters.

Council tax exemption

Full-time students are exempt from paying council tax. Upon registration, the University will inform the Aberdeen City Council of your student status. However, if you are asked by your Council of evidence of your student status, a Council Tax Certificate is available free of charge from the Infohub on production of your ID card, and is prepared while you wait. The certificate gives details of your name, date of birth, degree programme, ID number and both your home and term-time addresses. The certificate is stamped and signed by a member of staff.

Confirmation of Completion of Studies

You can request a completion of studies letter via the Online Store or in person at the Infohub. The letter will confirm:

  • your name;
  • the programme of study you were registered for;
  • the start and end dates of your period of study for this qualification at the University of Aberdeen;
  • you have successfully completed your programme of study;
  • and that you are eligible to graduate if you have applied to graduate.

Please note that there is a charge for an official letter, and that these letters are not immediately available and can take up to five working days to prepare at busy times of the year. You must also have received all of your results before this letter can be produced.

Confirmation of Graduation

You can request a Confirmation of Graduation Letter via the Online Store or in person at the Infohub. The letter will confirm:

  • your name;
  • the programme of study you were registered for;
  • the start and end dates of your period of study for this qualification at the University of Aberdeen;
  • that you have successfully completed your programme of study;
  • the date you graduated from the University of Aberdeen.

Please note that there is a charge for official letters, and that these letters are not immediately available and can take up to five working days to prepare at busy times of year.

Transcripts

What is a transcript?

  • A transcript lists courses that you have undertaken during your period of registration.
  • A transcript indicates the academic year in which a course has been taken, its credit value, any merit awards and the definition of the Common Grading Scale bands.
  • Transcripts are not available for:
    • Postgraduate taught students registered prior to the academic year 1998/99;
    • Research degrees where no modules have been taken.
  • All taught students are given a transcript with their degree certificate when they graduate. If you require additional copies they can be bought through the Online Store.

What will it cost?

Current students: £10 for one original and £2 per additional original, up to a maximum of six copies.

Former and not currently registered students: £15 for one original and £2 per additional original, up to a maximum of six copies.

Transcripts can be collected from the Infohub or sent by post. Current postal charges are:

  • 2nd class mail - £1.00
  • Recorded signed for within the UK - £1.90
  • Airmail within the EU - £2.50
  • Airmail outside the EU - £3.50

Additional information

Please allow ten working days to process your order.

When you place your order there is an opportunity to give special instructions in the questionnaire, i.e. if envelopes should be sealed with the University stamp.

If you have a form that has to be completed and sent along with your transcript, please email a copy of it to studentrecords@abdn.ac.uk, quoting your order reference number from the Online Store.

Enhanced Transcripts

An Enhanced Transcript is a formal University document which will help you to maximise your employability; it records your University achievements on one document which you can share with employers and postgraduate recruiters.

The Enhanced Transcript records your courses and grades as well as co-curricular activities. It is more detailed than a degree certificate and functions as a supplement to it. If you are an undergraduate or a taught postgraduate student, you will receive the Enhanced Transcript only once you have left or graduated from the University.

If ordering transcripts after your have left or graduated, you will automatically receive an Enhanced Transcript; current students will receive a standard transcript.

How to Use it

The Enhanced Transcript offers a more comprehensive record of your time at the University than a degree certificate.

The Enhanced Transcript functions as your aide-memoire and helps you to write effective applications to prospective employers and postgraduate recruiters. It can help you to identify your skills and Aberdeen Graduate Attributes.

As the Enhanced Transcript is University verified, your prospective employers and postgraduate recruiters can be sure that you have gained the academic achievements and co-curricular experiences listed on it. It can make prospective employers and postgraduate recruiters more aware of your skills and attributes as well as offer a good starting point for discussion in an interview situation.

The Enhanced Transcript does not replace your degree certificate or CV; it is a supplementary document.

Students should avail themselves of every opportunity open to them. Every experience is valuable and the Enhanced Transcript will pave the way for their future." Lorna Buckley, Lead Graduate Recruiter, Halliburton

Why Does the University Have It?

The Enhanced Transcript is similar to the nationally recognised Higher Education Achievement Report (HEAR).  Many institutions across the UK are in the process of implementing the HEAR. Both the HEAR and the Enhanced Transcript record academic achievements as well as co-curricular experiences.

A growing number of employers and postgraduate recruiters are starting to recognise the benefits of a detailed transcript that offers a rounded picture of your higher education experience.

What is Recorded

Achievements and co-curricular activities are approved in three categories:

  • Accredited Activities
  • Recognised Activities
  • University Prizes 

Accredited Activities are assessed by the University and measure your development of selected Aberdeen Graduate Attributes.

Recognised Activities: The University verifies that you have participated in the activity.

These activities cannot be recorded retrospectively.

Below is a selection of co-curricular activities that can be recorded on your Enhanced Transcript:

Accredited Activities Recognised Activities
  • STAR Award
  • Aberdeen Internship
  • InternPlus (from 2016-17)
  • Leadership Academy (from 2016-17)
  • Career Mentoring (from 2014-15)
  • Class Representatives (from 2015-16)
  • Santander Placements and Internships (from 2015-16)
  • Saltire Foundation Summer Placements (from 2015-16)
  • Careers Service Locally Sourced and Monitored Placements (from 2015-16)
  • BT Student Tutoring (from 2015-16)
  • Athena SWAN (from 2016 -17)
  • AUSA Executive Committee Member (from 2017-18)
  • AUSA Committee Member (from 2017-18)
  • School Convenor (Undergraduate/Postgraduate) (from 2017-18)
  • QAA Scotland Enhancement Themes: Institutional Student Representative (from 2017-18)
  • Careers Service Student Representative (from 2017-18
  • Non-Medical Personal Assistants (from 2017-18)

 

For further information regarding any Careers Service accredited or recognised activities, email careers@abdn.ac.uk.

A full list of roles recognised via the STAR Award is available on the Careers Service website.

For further information regarding AUSA Recognised Activities, email to ausa@abdn.ac.uk.

How do I get it?

If you are an undergraduate or a taught postgraduate student, you will receive the Enhanced Transcript automatically when you graduate or leave the University.

If you have completed an Enhanced Transcript-recordable activity, once this has been verified by the University, it will be recorded in the co-curriculum section of your Transcript. You do not need to do anything to include approved co-curricular activities in your Enhanced Transcript.

Note that the academic section records all awarded marks, including fails and resits for any reason other than medical circumstances or other good cause (MC/GC).

See also our Enhanced Transcript FAQs.

Verifications and Certified Copies

The Student Records team can confirm dates of attendance and degree classification (if applicable) of students or graduates for employers and third parties with the signed approval of the student or graduate. To obtain proof of qualifications, please email us.

Please note:

  • we will only be able to deal with an enquiry if it is accompanied by an appropriate declaration, signed by the student or graduate concerned;
  • we cannot comment on attendance or personal character;
  • we will not confirm details by phone.

Certified Copies of Degree Certificates

The Student Records Team can provide certified copies of degree certificates for graduates of the University of Aberdeen.

What is a certified copy?

A certified copy will be a photocopy of the original document and stamped and certified as “a copy of the original document” - it is not an apostilled document.

How can I apply?

As you hold the only copy of your degree certificate you can

Student Records
University of Aberdeen
Kings College
Regent Walk
Aberdeen
AB24 3FX

You must include a copy of your passport or driving license to support your request.

What will it cost?

  • £10 for up to 3 copies plus postal costs if applicable.
  • £15 for up to 5 copies plus postal costs in applicable.
  • Please email studentrecords@abdn.ac.uk for instructions of how to pay for this service.