Support over the winter break

Support over the winter break

The University of Aberdeen will be closed from 12pm on Friday 23 December until 9am on Wednesday 4 January 2023. For support during this time you'll find some helpful information below.


Student Counselling Helpline

Our Student Helpline is available 24 hours a day and offers free-of-charge and immediate emotional support. If you are feeling overwhelmed or are experiencing a difficult personal issue, you can speak directly to a counsellor at any time by phone or text, using these contact details:

  • Student Helpline freephone number (UK) 0808 196 2707
  • Outside of UK 00353 1518 0277 

The Spectrum Life service can be accessed by visiting universityofaberdeen.spectrum.life. You can create an account, using institutional code ABERDEEN and access the online chat facility where you can speak to a counsellor online 24 hours a day. 

You’ll also find a number of self-help guides and information on maintaining positive wellbeing in our Wellbeing Toolkit.

Preparing for winter and possible power cuts

Recent bad weather has shown the impact loss of power can have on community. With the National Grid suggesting planned power cuts may be needed early next year, there are steps you can take to be ready for winter and any possible power outages. See our winter planning advice


New Students

If you are joining us in January and are looking for information on the registration process or arriving in Aberdeen, please keep checking your emails - we’ll send you all the information you need before you arrive. You can also find answers to any questions you have using these links:

If you can’t find what you’re looking for and need support completing your registration ahead of your arrival in Aberdeen, we would recommend that you email Infohub. The team will respond as soon as possible after they return on 4 January 2023.

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