Support Services

Support Services

Support Services

Throughout your time at University, Student Support offers free and confidential services. Supporting you with Health & Wellbeing, Academic Advice and lots more. 

Location: Student Hub, Building 2, Upper Floor

Student Advisers

If you require support or wish to speak with a Student Adviser please email  Or you can visit them at the Student Hub office situated in the upper level of Villa 2 anytime between 8:30am to 4:30pm, Sunday to Thursday. 

Specialist Services Provided: 

  • Letters and Documents
  • Internal Transfers: Programmes
  • Study Abroad
  • Change/Update: Personal Information and records
  • Withdrawals & Readmissions
  • Course Outline
  • Timetables
  • Blackboard | My Aberdeen | Student Records | Student Hub Portals
  • Student ID Cards requests 
  • Student Appeal forms
  • Graduate Certificate Collection
  • Student ID cards can be collected from the Student Hub during their working hours. 
Wellbeing Officer

Marwa ElSidiq 
Telephone: 44201021
Please check the wellbeing pages for more information related to our wellbeing and disability services


Attendance Officer

Hadil Fadel 
Telephone: 44201022
Please check the wellbeing pages for more information related to attendance and monitoring.


Personal Tutors

The university has a number of systems which provide all students with pastoral support and guidance throughout their studies. The Pastoral Support website and Staff Resource Centre contain lots of useful information to help you with that part of your role, including information on where to signpost students for additional or specialist support. If you have any questions please email

IT Services

AFG Support
Telephone: 44201033
Location: Building 3 Upper Floor


University of Aberdeen Support
Web Self-Service:
Chat live with IT Service Desk staff:

Qatar Campus Library

Find out more about the Qatar Campus Library

Registry Officer

Your Registry Officer can be a great 'first point of call' and source of support for students who have concerns about their programme of study.

Whilst your Registry Officer can't provide academic advice, they can advise on:

  1. who to see,
  2. where to go and
  3. what to do if, for example, you have failed exams, want to switch courses, are unsure if you are qualified to progress to the next year of study, and so on.

They can also advise on and help you to interpret the regulations for your programme of study.

If you wish to speak with your Registry Officer you can reach them directly at / 44201024 or come during opening hours at the Student Hub from Sunday to Thursday from 08:30am to 12pm and 1pm to 4:30pm.