Student Monitoring

Student Monitoring (C6 and C7)

Student Monitoring

The University operates a monitoring system throughout the academic year to identify students who may be experiencing difficulties with their studies and to ensure that students remain on track for their degree. You may hear this called the C6 or the C7 process. 

What is a C6?

If a course coordinator is concerned about your academic performance or engagement with the course, they will insert a C6 onto your student record. Concerns might include unexplained non-attendance at two or more sessions, or failure to submit required work.

This will trigger an email from "Monitoring" to your University account. Please do not ignore these emails.

To remove the C6, please contact our Attendance officer, UG admin team, PG admin team, or your course coordinator. Failure to act by the action date may result in you losing the right to attend, receive supervision, take exams or assessments or receive credits for the course.  This will appear as C7 on your student record and you will be notified of this by email sent to your University account.

Note that if a C6 is removed, then the fact that you had a C6 will not continue to be on your student record. The fact that you may have had a C6 will also have no impact on the grades you are awarded.  Please be aware, however, that in some regulated programmes such as healthcare in which there is ongoing evaluation of professionalism, regard may be had to a pattern of C6s, to the factors underlying them and to how students respond to these. Students should continue to liaise with year leads and Regents for guidance.

C6 Procedure that students on Qatar courses should follow:

Student receives an e-mail from student monitoring asking the student to contact the School and complete this C6 Form. 

The student must complete this form and discuss their absence with the Course Co-ordinator (not their Personal Tutor). If the Course Coordinator is happy to reinstate the student, they should then sign the form electronically or provide email confirmation and return it to the School Office using the relevant discipline email address as listed below. 

Qatar Campus emails: 

Students must discuss with their course coordinator and allow sufficient time before the deadline date given in the warning e-mail for the course coordinator to consider the request.

Failure to submit the form will result in a C7, which is a removal of the student’s class certificate.

What is a C7?

A C7 will be added to your record if you do not respond to a C6. A C7 means that you have lost the right to attend, receive supervision, take exams or assessments or receive credits for the course. You also no longer have access to course materials available on MyAberdeen. This is referred to as the withdrawal or refusal of a Class Certificate and a C7 will appear on your record in your student record against the relevant courses.

This is a serious situation. Without taking the appropriate steps, you could be jeopardising your studies and, if you have more than one C7* on your record, the University may take action to discontinue your studies.

If the C7 is removed after an appeal, then the fact that you had a C7 will not continue to be on your student record. The fact that you may have had a C7 which was then removed after appeal will also have no impact on the grade you are awarded. 

*For Postgraduate students this would be a single C7 where continued registration related to a course by thesis/dissertation/project. 

Implications of a C7 are:

Ineligibility for completing assessments including any resits and loss of right to attend or receive supervision for this course(s).

If there are extenuating circumstances that are impacting on your studies or engagement it is important to let the University know so that appropriate support can be provided.  You may also wish to speak to your UG Personal Tutor or your PGT Programme Coordinator or speak to the Student Hub.

C7 - Refusal of Class Certificate

To attempt to resolve a C7, you should follow the steps outlined in the University's Policy and Procedures on Academic Appeals, as summarised below.

  • The first step is to consider early, or frontline, resolution. You might want to explore this if you think you have received a C7 by mistake (for example, you have had no gaps in your attendance and have submitted all coursework), or if you have already been in contact with the School regarding the reasons for receiving the C7. Early, or frontline, resolution should be explored as soon as possible and certainly no later than 10 working days after receiving the C7. This should be done by following the C6 procedure above in the first instance. 
  • If early, or frontline, resolution does not resolve the matter, and/or you wish to appeal the C7 formally you should follow the next phase of the University's Policy and Procedures on Academic Appeals. To submit a formal appeal you are asked to complete the University's appeal form and return it to, no later than 5 working days after attempting to resolve the matter informally, as detailed above.