IT Service Desk
Contact us via MyIT
At myit.abdn.ac.uk you can:
- Chat live with IT Service Desk staff during working hours
- Report an IT issue or ask a question
- Check the progress and update any existing calls you have logged
Alternatively you can email us at firstname.lastname@example.org
Our working hours are 8am – 5pm, Monday to Friday
Out of Hours: Our chat bots at myit.abdn.ac.uk will try to help you answer your question or you can leave us a message that we will pick up on the next working day.
During COVID we are working from home and do not have any on campus, face-to-face services.
Vision, Mission, and Core Values
To enable learning, research and knowledge sharing across campuses and beyond through IT Service Desk excellence.
To provide world class, customer driven IT services to enable the University of Aberdeen to generate highly valued research, teach effectively, and share ideas.