Help and Support
IT Service Desk
Our working hours are 8am – 5pm, Monday to Friday
Out of Hours: Our chat bot at myit.abdn.ac.uk will try to help you answer your question or you can leave us a message that we will pick up on the next working day
Visit us in person
- In The Sir Duncan Rice Library, ground floor
Visit our chat kiosk
- In The Sir Duncan Rice Library, ground floor information desk
- In the Medical Library, Polwarth Building
Contact us via MyIT
At myit.abdn.ac.uk you can:
- Chat live with IT Service Desk staff during working hours
- Report an IT issue or ask a question
- Check the progress and update any existing calls you have logged
Alternatively you can email us at servicedesk@abdn.ac.uk
Vision, Mission, and Core ValuesVisionTo enable learning, research and knowledge sharing across campuses and beyond through IT Service Desk excellence. MissionTo provide world class, customer driven IT services to enable the University of Aberdeen to generate highly valued research, teach effectively, and share ideas. Core Values
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