Your IT Account
When you receive your acceptance letter from the University of Aberdeen, you will be prompted to activate your University IT account and choose a password. Completing this process will create your University email account .
Find out more about the different credentials, and what they give you access to in Toolkit.
Your Email Account
The email service for registered students is Microsoft Outlook. Your email account is closed when you graduate. Find out how to access your University email both on and off campus in the MS Outlook Toolkit Resource
The policy for provision and use of Outlook can be found here in the University's IT Conditions of Use. Breaches of these conditions will be dealt with under the appropriate University disciplinary procedures and may, where it is alleged that an offence has occurred under any current UK or Scots law, be reported to the Police. When appropriate, the use of IT facilities may be suspended immediately, pending investigation by an authorised officer of the University.
IT Account Security
- Multi-factor Authentication (MFA)
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The University has implemented Multi-factor Authentication (MFA) on all student and staff University IT accounts.
You will be required to set up Multi-factor Authentication (MFA) on your University IT account on registration.
MFA is an approach to online security that requires you to provide more than one type of authentication for a login or other transaction. You may already be familiar with authentication as is used on a regular basis for many online transactions such as banking, shopping, or PayPal.
Find out how to set up MFA on the MFA Toolkit Resource .
- Passwords and Password Management
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You must keep your password secret. It protects your files and print budget from unauthorised access. You should change it regularly using the Password Reset Service.
The Password Reset service is a feature of Microsoft Authentication. It allows you to reset or change your University IT Account password yourself - for example if you forget it, or if you think your IT account has been compromised - and across all University logins.
You can do so at any time and from anywhere. All you need is an internet connection. Find out how to use the service in our Password Reset guide .
You should always change your password if you suspect or believe that:
- it has been compromised.
- it has been exposed electronically, e.g. transmitted over a public network in plain text.
- onlookers (including friends) may have seen you typing it.