The University operates a monitoring system throughout the academic year to identify students who may be experiencing difficulties with their studies and to ensure that students remain on track for their degree and satisfy the minimum attendance requirements.

If a course coordinator is concerned about your academic performance or attendance they will insert a C6 (see below) onto your student record and you will be contacted by e-mail about this. All monitoring e-mails are sent from Monitoring and must NOT be ignored. 

In order to attempt to resolve this you MUST follow the relevant School procedure.  You must do this by 12 noon on the action date given at the bottom of the monitoring email.

Please note that failure to act by the action date may result in you losing the right to attend and take exams or assessments for the course.  This will appear as C7 on your student record and you will be notified of this by e-mail.

  • If you have a C6 on your Student Hub and have received a C6 email, it is because there are concerns about your progress with, or attendance at, one or more of your courses;
  • If you have a C7 on your Student Hub and have received a C7 email, you have lost the right to attend one or more of your courses and will be at risk of failing to satisfy the requirements of your degree programme.

Other information

Removing a C6 and C7

Which School Should I contact?

If you are unsure of which School the course have received a C6 or C7 for belongs to, please use the table below to check. Information about School contact appear can be found on the next tab.

Courses
Contact School Course Prefix / Course Code
Arts and Social Sciences
Business School
  • All AC Courses
  • BI 5504
  • All BU Courses
  • All EC Courses
  • All MS Courses
  • All PM Courses
  • All PO Courses
Divinity, History and Philosophy
  • All CU Courses
  • All DR Courses
  • All EU Courses
  • All HA Courses
  • All HC Courses
  • All HI Courses
  • All HS Courses
  • All LT Courses
  • All PH Courses
  • All RS Courses
  • SL 5007
Education
  • All ED Courses
  • EF Courses (Not all for education)
  • All EI Courses
  • All GX Courses
  • All LL Courses
Language, Literature, Music and Visual Culture
  • All AF Courses
  • All AR Courses
  • All CE Courses
  • All EL Courses
  • All FR Courses
  • All FS Courses
  • All GH Courses
  • All GM Courses
  • All IS Courses
  • All LC Courses
  • All LN Courses
  • All LW Courses
  • All MN Courses
  • All MU Courses
  • All SN Courses
  • All SP Courses
Law
  • All LS Courses
  • All LX Courses
Social Science
  • All AT Courses
  • All ER Courses
  • All IR Courses
  • All PI Courses
  • SL Courses (Not All for Social Science)
  • All SO Courses
  • SS 5505
Life Sciences and Medicine
Biological Sciences
  • BI Courses (Not all for Biological Sciences)
  • BT 5001
  • BT 5303
  • All EK Courses
  • All EV Courses
  • All FY Courses
  • LM Courses
  • All PL Courses
  • SF 1004
  • SF 1005
  • SF 1504
  • SS Courses (Not all for Biological Sciences)
  • All TB Courses
  • All ZO Courses
Medicine, Medical Sciences & Nutrition
  • AN Courses
  • All BC Courses
  • BI 2002
  • BI 20B2
  • BI 20M3
  • BI 25B2
  • BI 25M5
  • BI 25M7
  • BM Courses
  • BM 2009
  • BM 2509
  • All BP Courses
  • BT Courses (Not all for Medicine, Medical Sciences & Nutrition)
  • BT 5008
  • BT 5009
  • All CB Courses
  • All CH Courses
  • All DB Courses
  • All DE Courses
  • All EN Courses
  • All FM Courses
  • All GN Courses
  • All GP Courses
  • All GS Courses
  • All HE Courses
  • All IM Courses (Not all for Medicine, Medical Sciences & Nutrition)
  • IM 5001
  • IM 5004
  • IM 5005
  • IM 5504
  • IM 5507
  • IM 5511
  • IM 5900
  • MB Courses (Not all for Medicine, Medical Sciences & Nutrition)
  • MB 5012
  • MC Courses (Not all for Medicine, Medical Sciences & Nutrition)
  • MC 5503
  • MC 5507
  • MC 5508
  • MC 5509
  • MC 5901
  • All MH Courses
  • All MM Courses
  • MT Courses (Not all for Medicine, Medical Sciences & Nutrition)
  • MT 5702
  • All NU Courses
  • All OG Courses
  • All OP Courses
  • All PA Courses
  • PS 5007
  • PS 5503
  • All PT Courses
  • All PU Courses
  • All PY Courses
  • All RD Courses
  • SB 5006
  • SB 5507
  • SB 5901
  • SF 1003
  • SF 1503
  • All SK Courses
  • All SM Courses
  • All SR Courses
  • All SU Courses
Psychology
  • PS Courses (Not all for Psychology)
Rowett Institutes
  • All RR Courses
Physical Science
Engineering
  • EF 1011
  • EF 1502
  • EF 1503
  • EG Courses (Not all for Engineering)
Geosciences
  • All AY Courses
  • All GG Courses
  • All GL Courses
  • All LE Courses
  • LM Courses (Not all for Geosciences)
  • All MR Courses
  • All RE Courses
Natural and Computing Sciences
  • All CM Courses
  • All CS Courses
  • EG 2001
  • EG 3006
  • All MA Courses
  • All MX Courses
  • All PC Courses
  • All PX Courses
  • SF 1006
  • SF 1009
  • SF 1011
  • SF 1511
  • All ST Courses
  • All WP Courses
Courses Prefixed 'KL'
Contact School Course Prefix / Course Code
Level 1 Level2 Level 3 Level 4
Business School KL 10F5
KL 15F5
     
Divinity, History & Philosophy KL 1022
KL 1023
KL 1025
KL 1026
KL 1028
KL 1029
KL 102C
KL 1049
KL 1098
KL 10PC
KL 10PH
KL 1525
KL 1527
KL 1528
KL 152P
KL 1548
KL 1597
KL 15F4
KL 200W
KL 2013
KL 20B4
KL 20B6
KL 20B7
KL 20B8
KL 20C1
KL 20C2
KL 20C3
KL 20C4
KL 20C5
KL 20C6
KL 250W
KL 25OY
KL 2591
KL 2595
KL 25A1
KL 25A3
KL 25A4
KL 25B1
KL 25B7

KL 25B9
KL 25C1
KL 25C2
KL 25C3
KL 25C4
KL 25C5
KL 25C6
KL 3004
KL 300M
KL 303H
KL 30M1
KL 30M2
KL 30M3
KL 30M4
KL 30M5
KL 30M6
KL 30M7
KL 30M8
KL 30M9
KL 30N1
KL 30N2
KL 30N3
KL 30N4
KL 30N5
KL 30N6
KL 30N7
KL 30N8
KL 30N9
KL 30P1
KL 30P2
KL 3504
KL 353B
KL 353H
KL 3557
KL 35M1
KL 35M2
KL 35M3
KL 35M4

KL 35M5
KL 35M6
KL 35M7

KL 35M8
KL 35M9
KL 35N1
KL 35N2
KL 35N3
KL 35N4

KL 35N5
KL 35N6
KL 35N7

KL 35N8
KL 35N9
KL 35P1
KL 35P2
KL 4005
KL 4009
KL 4010
KL 4011
KL 4012
KL 4013
KL 4014

KL 4015
KL 4016
KL 4017
KL 4018
KL 4019
KL 4020
KL 4021
KL 4022
KL 4023
KL 4024
KL 4025
KL 4026
KL 4030
KL 4031
KL 40M2
KL 4501
KL 4506
KL 4510
KL 4511
KL 4512
KL 4513
KL 4514
KL 4515
KL 4516
KL 4517
KL 4518
KL 45
19
KL 4520
KL 4521
KL 4522
KL 4523
KL 4524
KL 4525
KL 4526
KL 4527
KL 4530
KL 45M2
Education KL 10F2      
Language, Literature, Music and Visual Culture KL 10F3
KL 10PA
KL 15F2
KL 15F3
KL 15P4

 
KL 203S    
Law KL 10F4      
Social Science KL 10F1
KL 10F7
KL 15F6
KL 15PF
KL 15PG

 
     
Biological Science KL 1046
KL 157V
     
Medicine & Dentistry KL 101Q
KL 101S
KL 151R
KL 151T
KL 2010
KL 2017
KL 2019
KL 2022
KL 2518
KL 2519
KL 2522
   
Geosciences KL 105J
KL 107Y
KL 107Z

KL 155H
KL 155K
KL 155L
KL 157X
KL 157Y
KL 197Z
KL 199A
KL 205C
KL 205K
KL 205S
KL 205T
KL 205U
KL 208D
KL 2094
KL 255H
KL 255T
KL 255U
KL 2593
KL 3050
KL 3052
KL 305L
KL 305M
KL 3553
KL 355B
KL 355E
KL 4051
KL 4054
KL 4056
Natural & Computing Science KL 107F
KL 107R
KL 107S
KL 108W
KL 108Y
KL 108Z
KL 10P1
KL 10P8
KL 1571
KL 157M
KL 157O
KL 157Z

KL 158Z
KL 159B
KL 15P2
KL 15P8
KL 15P9
KL 15PD
KL 1991
KL 2074
KL 208B
KL 208C
KL 258A
KL 258B
KL 258C

KL 258D
KL 258E
KL 258G
   
Medicine/Medical Humanities (ME) Courses
Contact School Course Prefix / Course Code
Level 2 Level 3 Level 4 Level 5
Business School

 

ME33ES

ME43ES
ME43MS

 
Divinity, History & Philosophy   ME 33AH
ME33BM
ME 33CU
ME 33DR
ME 33HP
ME 33HT

ME 33IM
ME 33PP
ME 43AH
ME 43CH
ME 43DR
ME 43HA
ME 43HE
ME 43HF
ME 43HI
ME 43HP
ME 43PH
ME 43PR
ME 43PS
ME 43RU
 
Education   ME 33HS
ME 33SC
ME 33SE
ME 43MU
ME 43SC

 
 
Language, Literature, Music and Visual Culture   ME 33BS
ME 33CA
ME 33FA
ME 33FM
ME 33FR
ME 33GA
ME 33IC
ME 33IF
ME 33IG
ME 33IS
ME 33LM
ME 33LP
ME 33RS
ME 33SA
ME 43CA
ME 43CE
ME 43CI
ME 43FA
ME 43FI
ME 43FR
ME 43GA
ME 43GI
ME 43ML
ME 43SA
ME 43SP
 
Social Science   ME 33MA
ME 33SR
ME 43SD
ME 43SG
ME 43SN
ME 43SO
ME 43SR
ME 43SS
 
Medicine, Medical Sciences and Nutrition ME 2006
ME 2010
ME 2011

ME 2012
ME 2013
ME 2014
ME 2015
ME 2303
ME 2304
ME 2305
ME 2505
ME 2506
ME 2507
ME 3007
ME 3008
ME 3009
ME 3010
ME 3011
ME 3012
ME 3013
ME 3014
ME 3015
ME 3016
ME 3017
ME 33A1
ME 33A2
ME 33CB
ME 33CD
ME 33CN
ME 33CW
ME 33DB
ME 33DS
ME 33E2
ME 33ED
ME 33EL
ME 33EP
ME 33HA
ME 33HM
ME 33IP
ME 33ME
ME 33PS
ME 3403
ME 3404
ME 3501
ME 3502
ME 3804
ME 3805
ME 3901
ME 4012
ME 4014
ME 4015
ME 4016
ME 4017
ME 4018
ME 4019
ME 4020
ME 40CH
ME 40M1
ME 40M2
ME 40M3
ME 40M4
ME 40M7
ME 40M8
ME 40M9
ME 43AN
ME 43CB
ME 43CN
ME 43CS
ME 43DD
ME 43SL
ME 4403
ME 4404
ME 44M2
ME 4801
ME 4804
ME 4805
ME 4901
ME 4999
ME 5008
ME 5012
ME 5014
ME 5015
ME 5016
ME 5017
ME 5018
ME 5801
ME 5900
ME 5901
ME 59HE
Sixth Century (SX) Courses
Contact School Course Prefix / Course Code
Arts and Social Sciences
Business School
  • SX1002 Health and Wealth of Nations
Divinity, History & Philosophy
  • SX3009 Northern Light and Landscape
Education
  • SX1012 Sustainabile International Development
Language, Literature, Music and Visual Culture
  • SX1513 What Gives Us Rights?
Social Science
  • SX1011 Sustainability: Challenges and Opportunities
  • SX1501 Human and Other Animals
Life Sciences and Medicine
Biological Sciences
  • SX1015 Oceans and Society
  • SX1504 Natural World
  • SX3006 Bioethics
Medicine and Dentistry
  • SX3012 Appetite for Food and Health
Medicine, Medical Sciences and Nutrition
  • SX1006 Mind Machine
  • SX1505 Science and The Media
Psychology
  • SX3504 Consciousness
Physical Science
Engineering
  • SX1007 Fearsome Engines
  • SX1507
Geosciences
  • SX3501 Restless Vulcan
  • SX3505 World of Food
  • SX3505 Globalization
Natural and Computing Sciences
  • SX1009 Digital Society
  • SX1509
  • SX1516 Mankind in The Universe: The Question of Objectivity
  • SX3002 Science and Society
  • SX3007 Mathematical Foundations of Everyday Life
School Monitoring Information

Each course belongs to a School, details of which are provided in the monitoring email which you have been sent. For instructions on how to contact a School to attempt to resolve the situation regarding your C6 or C7, please click on the relevant School below and follow the instructions.

If you are unsure of which School the course you have received a C6 or C7 for belongs to, please refer to the 'which School?' tab. If you have any questions, you should be able to find the answers on the Frequently Asked Questions tab.

Arts and Social Sciences

Business School

C6 Procedure that students on Business School courses should follow

  • Student receives an e-mail from student monitoring asking the student to contact the School and complete this C6 Appeal Form.
  • The student MUST complete this form and discuss your absence with the Course Co-ordinator (not your Personal Tutor) who should then sign the form for you to return to the School Office.  We will not accept email confirmations.  Forms are also available outside the School Office to save you printing one.
  • The form must be submitted to the School Office before the deadline date given in the warning e-mail.
  • Failure to submit the form will result in a C7, which is a removal of the student’s class certificate.

Implications of a C7 are:

  • Loss of MyAberdeen access for the course to which the C7 was issued.
  • Exam ineligibility and resit ineligibility.
  • Course failure.
  • Where more than one C7 is issued, possible termination of studies. 

C7 – Refusal of Class Certificate

To attempt to resolve this issue, please follow the instructions below.

Step 1   If you think you have received a C7 by mistake, please follow the C6 procedure in the first instance.  We will consider this an informal appeal as per the University’s Appeals Procedure.

Step 2   If you have discussed with the Course Coordinator and they do not wish to reinstate you, then you can appeal formally following the University's Appeals Procedure. To submit an appeal you MUST complete the University’s appeal form and return it to academicservices@abdn.ac.uk, within 5 working days of being unable to resolve the matter informally using the method described above.

Business School's Contact Details

Business School Office: Edward Wright Building, Block B, S36

Business School E-mails:

Divinity, History & Philosophy

Student issued with A C6

  • Student receives an e-mail from student monitoring asking the student to contact the School and complete this C6 Appeal Form.
  • The student MUST complete this form with the Course Co-ordinator (not your Personal Tutor) and it MUST be approved by the Course Co-ordinator before it is returned to the School.
  • The form must be submitted before the deadline date given in the e-mail.
  • If a student might be delayed in submitting the form to the School, the student should notify dhpmonitoring@abdn.ac.uk with reasons of why it is delayed and an indication to when it might be submitted.
  • Failure to submit the form will result in a C7, which is a removal of the student’s class certificate.

Implications of a C7 are:

  • Loss of MyAberdeen access for the course to which the C7 was issued.
  • Exam ineligibility and resit ineligibility.
  • Course failure.
  • Where more than one C7 is issued, possible termination of studies. 

C7 – Refusal of Class Certificate

To attempt to resolve this issue, please follow the instructions below.

  • If you think you have received a C7 by mistake, please attempt to resolve the matter informally with the School as soon as possible and certainly no later than 10 working days.
  • If you wish to appeal the C7 formally you must follow the University's Appeals Procedure. To submit an appeal you MUST complete the University’s appeal form and return it to  academicservices@abdn.ac.uk, within 5 working days of being unable to resolve the matter informally.

School's Contact Details

School Office:
CB001 (Divinity and Religious Studies, History of Art, Philosophy) and LG01 (History),
50-52 College Bounds

E-mail: dhpmonitoring@abdn.ac.uk

Education

C6 - Unauthorised Withdrawal

Students who have been given a C6 for a course must respond to the email sent by Monitoring in one of two ways:

  • If you are no longer attending the course you have been given a C6 for then you must make an appointment with the Programme Director to formally withdraw from the course.  Programme Director's contact details are available in the Programme Handbook.  Distance learning students should e-mail the Programme Director.
  • If you do wish to continue with the course in question then please complete the C6 Appeal Form and hand it in at Reception in the MacRobert Building, stating clearly the course and programme to which it refers.  For distance-learning students please e-mail the form directly to the relevant Programme Secretary (contact details available in the Programme Handbook.

C7 - Refusal of Class Certificate

To attempt to resolve this issue, please follow the instructions below.

  • If you think you have received a C7 by mistake, please attempt to resolve the matter informally by contacting the Programme Director as soon as possible and certainly no later than 10 working days. The Programme Director's contact details are available in the Programme Handbook.
  • If you wish to appeal the C7 formally you must follow the University's Appeals Procedure. To submit an appeal you MUST complete the University’s appeal form and return it to academicservices@abdn.ac.uk, no later than 10 working days.
Language, Literature, Music and Visual Culture

In response to the monitoring e-mail sent to you from Monitoring, please e-mail the C6 Appeal Form to the School at langlit.school@abdn.ac.uk.

C7 - Refusal of Class Certificate

To attempt to resolve this issue, please follow the instructions below.

  • If you think you have received a C7 by mistake, please attempt to resolve the matter informally with the School as soon as possible and certainly no later than 10 working days. This should be done through the School Office.
  • If you wish to appeal the C7 formally you must follow the University's Appeal Procedure. To submit an appeal you MUST complete the University's appeal form and return it to academicservices@abdn.ac.uk, no later than 10 working days.
Law

Please contact the appropriate email address below:

C7 - Refusal of Class Certificate

To attempt to resolve this issue, please follow the instructions below.

  • If you think you have received a C7 by mistake, please attempt to resolve the matter informally with the School as soon as possible and certainly no later than 10 working days. This should be done through the School Office.
  • If you wish to appeal the C7 formally you must follow the University's Appeals Procedure.  To submit an appeal you MUST complete the University's appeal form and return it to academicservices@abdn.ac.uk, no later than 10 working days.
Social Science

C6 - Unauthorised Withdrawal

Students who have been given a C6 for the course must respond to the e-mail sent from Monitoring in one of two ways:

  • If you are no longer attending the course you have been given a C6 for then you must visit the Duty Registry Officer at the Infohub to formally withdraw from the course.
  • If you do wish to continue with the course in question then please complete the C6 Appeal Form and hand it in to the School Office (F50, Edward Wright Building).

C7 - Refusal of Class Certificate

To attempt to resolve this issue, please follow the instructions below.

  • If you think you have received a C7 by mistake, please attempt to resolve the matter informally with the School as soon as possible and certainly no later than 10 working days. This should be done through the School Office.
  • If you wish to appeal the C7 formally you must follow the University's Appeals Procedure. To submit an appeal you MUST complete the University's appeal form and return it to academicservices@abdn.ac.uk, no later than 10 working days.

Life Sciences and Medicine

 
Biological Science

C6 - Unauthorised Withdrawal

Students who have been given a C6 for a course must respond to the email sent from Monitoring in one of two ways:

  • If you are no longer attending the course you have been given a C6 for, then you must visit the Duty Registry Officer in the Infohub to formally withdraw from the course.
  • If you are an undergraduate and wish to continue with the course in question then please complete the C6 Appeal Form and hand it in to the School Office (G32 Zoology) or attach and send to sbsteaching@abdn.ac.uk.
  • If you are a postgraduate and wish to continue with the course in question then please complete the C6 Appeal Form and hand it in to the Postgraduate Office (1.12 Cruickshank Building) or attach and send to sbsmscadmin@abdn.ac.uk.

C7 – Refusal of Class Certificate

To attempt to resolve this issue, please follow the instructions below.

  • You can attempt to resolve the matter informally through the School Office (G32 Zoology) or Postgraduate Office (1.12 Cuickshank Building). This should be done as soon as possible and certainly no later than 10 working days.
  • If you wish to appeal the C7 formally you must follow the University's Appeals Procedure. To submit an appeal you MUST complete the University’s appeal form and return it to academicservices@abdn.ac.uk, no later than 10 working days.
Medicine, Medical Sciences & Nutrition

C6 - Unauthorised Withdrawal

Students who have been given a C6 for a course must respond to the e-mail sent from Monitoring in one of two ways:

If you wish to continue with the course in question then please complete the C6 Appeal Formand return it to the appropriate School Office:

If you are no longer attending the course you have been given a C6 for then you must visit the Duty Registry Officer at the Infohub to formally withdraw from the course. 

If you are studying Medicine, Physician Associate Studies or Dentistry please arrange to speak to your Year Lead or the Student Welfare Officer before withdrawing.  

C7 - Refusal of Class Certificate

To attempt to resolve this issue, please follow the instructions below.

If you think you have received a C7 by mistake, please attempt to resolve the matter informally with the School as soon as possible and certainly no later than 10 working days. This should be done through the appropriate School Office (details as above).

If you wish to appeal the C7 formally you must follow the University's Appeals Procedure.  To submit an appeal you MUST complete the University's appeal form an return it to academicservices@abdn.ac.uk, no later than 10 working days.

Psychology

Please contact the Course Coordinator immediately.  If you are not sure who to contact then please e-mail psych@abdn.ac.uk  or call 01224 272227. 

Postgraduate students should email catherine.sutherland@abdn.ac.uk

C7 - Refusal of Class Certificate

To attempt to resolve this issue, please follow the instructions below.

  • If you think you have received a C7 by mistake, please attempt to resolve the matter informally with the School as soon as possible and certainly no later than 10 working days. This should be done through the School Office.
  • If you wish to appeal the C7 formally you must follow the University's Appeals Procedure.  To submit an appeal you MUST complete the University's appeal form and return it to academicservices@abdn.ac.uk, no later than 10 working days.

Physical Sciences

Engineering

If you have received a C6, please complete the C6 Appeal Form and email it to the relevant Secretary as follows: 

C7 - Refusal of Class Certificate

To attempt to resolve this issue, please follow the instructions below.

  • If you think you have received a C7 by mistake, please attempt to resolve the matter informally with the School as soon as possible and certainly no later than 10 working days. This should be done through the School Office.
  • If you wish to appeal the C7 formally you must follow the University's Appeals Procedure.  To submit an appeal you MUST complete the University's appeal form and return it to academicservices@abdn.ac.uk, no later than 10 working days. 
Geosciences

Students with a C6 should complete a C6 Appeal Form giving the reason why you should be reinstated on the course. For Geology courses, the C6 forms should be handed into the General Office in the Meston Building.  For Archaeology and Geography courses, the C6 should be passed to the course Coordinator.

C7 - Refusal of Class Certificate

To attempt to resolve this issue, please follow the instructions below.

  • If you think you have received a C7 by mistake, please attempt to resolve the matter informally with the School as soon as possible and certainly no later than 10 working days. This should be done through the School Office.
  • If you wish to appeal the C7 formally you must follow the University's Appeals Procedure.  To submit an appeal you MUST complete the University's appeal form and return it to academicservices@abdn.ac.uk, no later than 10 working days. 
Natural & Computing Science

Students with a C6 should email ncsmonitoring@abdn.ac.uk with ID number, the course code and reason why you should be reinstated on the course. The information will be passed to the Course Coordinator who will decide whether you will be reinstated.

C7 - Refusal of Class Certificate

To attempt to resolve this issue, please follow the instructions below.

  • If you think you have received a C7 by mistake, please attempt to resolve the matter informally with the School, as soon as possible and certainly no later than 10 working days. This should be done by emailing ncsmonitoring@abdn.ac.uk.
  • If you wish to appeal the C7 formally you must follow the University's Appeals Procedures.  To submit an appeal you MUST complete the University's appeal form and return it to academicservices@abdn.ac.uk, no later than 10 working days after receiving the C6/C7.     

 

Monitoring FAQs

Below is a list of frequently asked questions about the monitoring process, which you may find helpful.


Why does the University monitor students' attendance and performance on courses?

There are a number of reasons for this.

Engaging fully with your studies is important so that you can achieve your full academic potential and graduate with the best possible degree. Failure to attend classes and/or to submit coursework/interact may be an indication that you are struggling or are experiencing personal problems. Unless the University knows you are experiencing difficulties it is hard to take these into account or to provide appropriate support for you.

The main aim of monitoring is to help identify at an early stage any student who may be experiencing difficulties with their studies by encouraging students to keep Course Coordinators/Programme Coordinators/Supervisors informed about any problems or concerns they may have.

Students with a number of C7s may in fact no longer be engaged in their studies at the University but have chosen not to complete a Withdrawal from Study form or have forgotten to do so.

Students are liable for the payment of their tuition fees up to the date on which a completed withdrawal form is received by the Registry (ie not in your School). It is in your best interests to ensure that you complete a withdrawal form at the point that you take the decision to withdraw. By doing this you will ensure that you do not get charged tuition fees for a period when you were not actually in study. Further information about withdrawing from study is available on the Changes to Studies page.

The University is required to report to the Student Awards Agency for Scotland (SAAS) and Student Finance any student who is no longer in attendance at the University. The University is also legally required to inform the UKVI of any international students holding a Tier 4 visa who appear to be no longer in attendance.

If you have a C7 on your record and it looks from your whole profile that you are no longer engaged in your studies, the University may take action to force withdraw you from your studies.

 Top

How do I know which School to contact?

You can find out which School to contact by looking at the Which School? page.

Top

How do I make an appointment to meet with the Students' Progress Committee or my Programme Coordinator/Supervisor?

Instructions on how to make an appointment with the Convener of the Students' Progress Committee will have been in the email you received. If you have any queries about this or experience any difficulties in making an appointment you should send an email to undergraduate@abdn.ac.uk or by telephoning 01224 273505.

You can make an appointment with your Programme Coordinator/Supervisor by contacting them direct or by contacting the School Office

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I am a postgraduate student. I have received one or more C7s and have been told that I should meet with my Programme Coordinator or Supervisor. Why is this?

As you have one or more C7s (withdrawal of Class Certificate) on your record this is an indication that your studies are not progressing as well as they should and it is likely you will have difficulties in completing your degree programme on schedule. You may therefore benefit from the academic advice which your Programme Coordinator or Supervisor can give you. The focus of this meeting will be supportive and your Programme Coordinator or Supervisor will be able to refer you on to other support services within the University if this is felt to be appropriate.

Please note that your Programme Coordinator/Supervisor cannot overturn a C7. It is only the Head of School who has power to do so. If you wish to attempt to have the C7 overturned, you MUST also take the action set out in the question 'I have received an email telling me that I no longer have the right to attend a course. What should I do?'

If you are not engaging in your studies after investigation, we will assume that you no longer wish to continue at the University and will discontinue your studies. You will be notified of this in writing both by email and letter. If appropriate your funding body and the UKVI will be notified that you are no longer a student at the University.

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I am an undergraduate student and have received a C6. I no longer wish to take this course. What must I do?

You MUST go to the Duty Registry Officer in the Infohub to ask to be formally withdrawn from the course (this shows as a C9 on your student record (see your Student Hub and to discuss the implications for your studies.

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I am an undergraduate student. I have more than one C7 and have been told that I should meet with the Convener of the Students' Progress Committee. Why is this?

As you have more than one C7 (withdrawal of Class Certificate) on your record this is an indication that your studies are not progressing as well as they should. You may have difficulties in completing your degree programme on schedule. You may therefore benefit from the academic advice which the Convener of the Students' Progress Committee (SPC) can give you. The focus of this meeting will be supportive and the SPC Convener will be able to refer you on to other support services within the University if this is felt to be appropriate.

Please note that the SPC Convener cannot overturn a C7. It is only the Head of School who has power to do so. If you wish to attempt to have the C7 overturned, in addition to meeting with the SPC Convener you MUST also take the appropriate action set out in the question 'I have received an email telling me that I no longer have the right to attend a course. What should I do?'

If you do not make an appointment to meet with the SPC Convener we may assume that you no longer wish to continue at the University and will discontinue your studies. You will be notified of this in writing both by email and letter. If appropriate your funding body and the UKVI will be notified that you are no longer a student at the University.

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I am submitting an appeal against a C7. Can I attend classes and submit coursework?

Yes. If you do not continue attending classes / submitting coursework / take the exam and your appeal is successful, you may put yourself at a disavantage and be unable to catch up quickly.

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I have been sent an email telling me that I am at risk and a C6 is showing on my student record in my Student Hub. What does this mean and what must I do?

This means that your Course Coordinator or Tutor is concerned because you have been absent from classes or have not submitted a piece of coursework or have not signed in as required by your School and have not given any explanation for this.

This is referred to as being at risk and a C6 will now show against a course(s) on your student record in your Student Hub. This means that, unless you take action, you will lose the right to attend, take exams or assessments for the course and will lose MyAberdeen access for the course(s)

In order to attempt to resolve this issue you MUST contact the relevant School by the action date given at the bottom of the email. Instructions on how to do this are available on the Which School? page. (You should not contact your Course Coordinator direct unless the instructions tell you to do this.) You should continue to attend classes, submit coursework and revise for any exams you may have.

If you are required to respond to a School by email your response MUST include reasons why you think the C6 should be overturned and the steps you propose to make up missed work.

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I have received a C6 and have contacted the School by the action date but I have now received an email informing me that I have lost the right to attend the course. Why is this?

If you have responded to the C6 email and contacted the School on the Which School? page and you then receive this email, this may be because:

  • There has been a time delay in that the School has not yet been able to consider your case. If you think this is the reason, please contact the School again; OR
  • The School has considered your case and has decided not to overturn the C6. If this is the case and you wish to attempt to resolve the issues, please follow the instructions given in the email.

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I have received a C6 and have contacted the School. What happens next?

If you have taken action in time, the School will consider the explanation you have given and will decide whether the C6 can be overturned.

If the C6 is overturned, the School will amend your student record to show that you are no longer 'at risk' of losing the right to attend, take exams or assessment(s) for the course. If this is the case a C4 will now appear on your record (see your Student Hub) against the course.

If the C6 is not overturned OR you fail to take action in time, you will lose the right to attend, take exams or assessment(s) for the course and you will no longer have access to course materials on MyAberdeen. This is referred to as withdrawal or refusal of a Class Certificate and a C7 will now appear on your record (see your Student Hub) against the course concerned. You will receive an email informing you that you no longer have a Class Certificate for the course. This is a serious situation which may have implications for your studies.

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I have received an email telling me that I no longer have the right to attend a course. What should I do?

If you think you have received a C7 by mistake or you wish to plead your case, please attempt to resolve the matter informally with the relevant School as soon as possible and certainly no later than 10 working days from the date of the email. Instructions on contacting Schools can be found on the Which School? page.

If you wish to appeal the C7 formally you must follow the University's Appeals Procedure. To submit an appeal you MUST complete the University's appeal form and return it to academicservices@abdn.ac.uk no later than 10 working days from the date of the email.

There is only a short time period within which you can take action so it is important that you do not delay.

Please note that an appeal against the withdrawal of your class certificate (C7) does not mean that the School will overturn the C7. The School must be sure that you have not missed so much work that you will no longer be able to achieve the learning outcomes for the course. This may be the case even though the School is aware of a medical condition/good cause.

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I have submitted an appeal against a C7. I would like access to the course materials on MyAberdeen. Is this possible?

Yes. You should contact the Course Coordinator and ask to be given access to the course materials on MyAberdeen.

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I think I have received a C6 in error. What must I do?

In order to attempt to resolve this issue you MUST contact the relevant School by the action date given at the bottom of the email. Instructions on how to do this are available on the Which School? page. (You should not contact your Course Coordinator direct unless the instructions tell you to do this.) You should continue to attend classes, submit coursework and revise for any exams you may have.

If you are required to respond to a School by email, your response MUST include reasons why you think the C6 has been entered in error/reasons why it should be removed.

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My C6 was overturned but I have now received a further email saying that I have received another C6 or C7. Is this a mistake?

This may not be a mistake as your Course Coordinator or tutor may have continuing concerns about your attendance or performance on the course, or it may be a timing issue ie. that the School has not yet got round to reinstating you and the automatic process for the C7 has kicked in.

You MUST take the same action as you did when you responded to the first C6 you received and contact the relevant School by the action date.

My poor attendance or failure to hand in coursework is due to the fact that I have been ill. What should I do?

Please ensure that you contact the relevant School by the action date given at the bottom of the email. Instructions on how to do this are given on the Which School? page. (You should not contact your Course Coordinator direct unless the instructions tell you to do this.) You should continue to attend classes, submit coursework and revise for any exams you may have.

Please ensure you have submitted a self-certificate (if your absence was for less than 7 consecutive days) or medical certificate(s) (if your absence was for more than 7 consecutive days). You can submit your medical certificate or self-certificate through MyAberdeen.

You may also wish to refer to the University's Policy and Procedures on Student Absence.

Please note that submitting a self-certificate or medical certificate does not mean that the School will overturn the C6 or C7. The Course Coordinator or Head of School (respectively) must be sure that you have not missed so much work that you will no longer be able to achieve the learning outcomes for the course.

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My studies at the University have been discontinued. Can I appeal this decision?

Yes. You must follow the University's Appeal Procedure. To submit an appeal you MUST complete the University's appeal form and return it to academicservices@abdn.ac.ukno later than 10 working days from the date of the letter/email which you received informing you of this.

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What is a C7?

A C7 means that you have lost the right to attend, receive supervision or take exams or assessments for the course. You no longer have access to course materials available on MyAberdeen. This is referred to as the withdrawal or refusal of a Class Certificate and a C7 will show on your record in your Student Portal against the relevant courses.

This is a serious situation. Without taking the appropriate steps, you could be jeopardising your studies and, if you have more than one C7* on your record, the University may take action to discontinue your studies. International students holding a Tier 4 visa in this position may be reported to the UKVI.

*For Postgraduate students this would be a single C7 where continued registration related to a course by thesis/dissertation/project.

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What is a Class Certificate?

A Class Certificate is a phrase used by the University to indicate that a student is attending classes and completing coursework. When you are registered for a course you are automatically granted a Class Certificate.

You keep your Class Certificate by attending your classes, handing in coursework and interacting or signing in as required. Failure to do these things may result in you losing the right to attend, take exams or assessments for the course and have access to course materials on MyAberdeen. This is referred to as withdrawal or refusal of a Class Certificate. This shows as a C7 against the course(s) on your record in your Student Hub. This is a serious situation which may affect your ability to continue with your studies. This process also applies to research students.

Class Certificates are valid for the academic year in which you are registered for the course and for the following academic year.

The Class Certificate policy is covered in the University's undergraduate and postgraduate General Regulations.

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Why have I not received a response from the monitoring email address?

The monitoring@abdn.ac.uk email address is used only for outgoing correspondence to students when there are concerns regarding their attendance or performance on a course. Emails sent to this account will not be read.