IT Classrooms - Logon & Drive Mapping Issues

IT Classrooms - Logon & Drive Mapping Issues

Slow logons on Classroom PCs

We are urgently investigating reports of slow logon and drive mapping issues within some of the IT classrooms.

At this time we believe that approximately 1 in 10 logons to classroom are impacted.

Workarounds

While we do not currently have a root cause for the problem the following workaround can be applied:

If you encounter a slow logon of more than 90 seconds, then there may be an issue affecting that device. Try the following:
• If available, use a different classroom computer
• Reboot the computer and try again.

We would like to apologise for any inconvenience.

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