Full details of the University's response to Coronavirus (COVID-19)

Coronavirus (COVID-19) - Continued Access to Library Resources and Services during Library Closures 

Please see below for the latest information on:

  • Library Services

  • Temporary Access to Additional E-Resources 

  • Frequently Asked Questions

Page updated regularly.

Please note that the University has designated Monday 30 March and Monday 6 April as rest days. Email accounts will not be monitored on those days.

Important Information on Library Services

Information for Students

COVID-19 – Continued Access to Library Resources and Services during Library Closures

We would like to reassure all students that a digital library service will continue to be available after our physical libraries close and we will continue to support you in your studies.

Library staff will be working remotely to answer all queries and point you in the direction of appropriate digital material. See below for contact details. We will regularly update the Library web pages with FAQs, but do contact us if you need additional information or assistance. 

Note: The University has designated Monday 30 March and Monday 6 April as rest days. Email accounts will not be monitored on those days. 

We are also exploring our current provision of digital resources, so let us know what you need by contacting us at library@abdn.ac.uk and we will see if it is possible to acquire it.

 

Library Buildings

As of 17:00, Friday 20 March, all University of Aberdeen Library buildings are closed. This includes the Special Collections Centre and all Museums.

 

Important Information 

  • Any borrowed items will automatically be renewed until further notice. Loans will not become overdue and no fines will accrue.
  • Books do NOT have to be returned. The return of books involves non-essential travel that does not comply with Scottish Government Advice. Once the situation changes, we will advise on book return methods.
  • The option to request items that are currently on loan has been removed from Primo.
  • We are now unable to process new Inter-Library Loan requests.

 

Contacting the Library

Library staff will be monitoring email accounts and will be available to answer any general enquiries during office hours. Please get in touch, and we will do our best to help – contact details below.

 

For subject-related and search enquiries please contact the Information Consultant for your discipline: www.abdn.ac.uk/library/support/contacts-106.php#panel162

 

Ruth Taylor, Vice Principal Education

Simon Bains, University Librarian

Information for Academic Staff and Postgraduate Researchers

COVID-19 – Continued Access to Library Resources and Services during Library Closures

We would like to reassure all academic staff that a digital library service will continue to be available after our physical libraries close and we will continue to support study, teaching and research. Please help us to convey this message to students.

We also aim to expand our provision of digital resources. To help us do this, we ask that you:

  • Identify essential core materials on reading lists (UG and PGT) currently only available in physical format, so we can investigate options for obtaining those items, or alternatives, in digital format.
  • Let us know of any additional online resources to support research which currently relies upon print collections.
  • Contact us if you need help identifying digital alternatives to essential core materials in print form.

We will offer support in doing this for the duration of our closure period and will do what we can to respond as rapidly as possible. Please contact the Information Consultant for your discipline with this information: www.abdn.ac.uk/library/support/contacts-106.php#panel162

Note: The University has designated Monday 30 March and Monday 6 April as rest days. Email accounts will not be monitored on those days. 

Library Buildings

As of 17:00, Friday 20 March, all University of Aberdeen Library buildings are closed. This includes the Special Collections Centre and all Museums.

 

Important Information

  • If you have an urgent Inter Library Loan request please email library@abdn.ac.uk with full details of the journal article or book chapter and we will endeavour to source a digital version from partners. Please note it will not be possible to request loan copies of print items. Due to the exceptional circumstances there will be no cost applied, and a voucher number is not required.
  • Any borrowed items will automatically be renewed until further notice. Loans will not become overdue and no fines will accrue.
  • Books do NOT have to be returned. The return of books involves non-essential travel that does not comply with Scottish Government advice. Once the situation changes, we will advise on book return methods.
  • The option to request items that are currently on loan has been removed from Primo.
  • Book order requests – we will now restrict orders to items in electronic format.

 

Contacting the Library

Library staff will be monitoring email accounts and will be available to answer any general enquiries during office hours. Please get in touch, and we will do our best to help.

 

For subject-related and search enquiries, please contact the Information Consultant for your discipline: www.abdn.ac.uk/library/support/contacts-106.php#panel162

 

Ruth Taylor, Vice Principal Education

Simon Bains, University Librarian

Temporary Access to Additional E-Resources

In addition to our subscribed online resources [see Find Databases option in Primo], many publishers have made their collections, or portions of their collections, freely available to support teaching, learning and research during the COVID-19 outbreak.

Staff and students can temporarily access more books and research materials than covered by our normal licences and subscriptions. Details on specific collections are given on this page, which will be updated regularly as changes are made to the freely available resources. 

Elsevier - ScienceDirect

Temporary access to over 300 textbooks on the ScienceDirect platform. Strong in science, engineering and social sciences.

Sign in using the "Other institution" option at www.sciencedirect.com 

JSTOR

JSTOR has opened its extensive collections to subscribers. Connect to JSTOR as normal through Primo Find Databases

Many thousands of additional full text journal articles and full text books are now available across many subject areas. In addition 26 journal achives in Public Health are available to everyone. Details available at https://about.jstor.org/covid19/.

LWW Health Library

Temporary access to LWW full-text books across ten medical disciplines.

Sign in using Shibboleth at https://lwwhealthlibrary.com/

Project MUSE

Project Muse and participating publishers have made digital books and journals temporarily available to all. The content is of particular relevance to the Humanities and Social Sciences

Access here using Institution login.

Details available at  https://about.muse.jhu.edu/resources/freeresourcescovid19/

ProQuest - General Information

We have temporary access to ProQuest One Academic. This resource combines all four of ProQuest’s multidisciplinary products on one platform: Academic Complete (Ebook Central); Academic Video Online; ProQuest Central; ProQuest Dissertations & Theses Global.

Sign in here using Shibboleth/Institutional login

More information is available on the ProQuest website

ProQuest - Academic Video Online

We have temporary access to ProQuest's Academic Video Online. This resource provides access to more than 60,000 videos, spanning a wide range of subject areas.

Sign in here using Shibboleth/Institution login.

More information is available on the ProQuest website.

ProQuest Central

We have temporary access to ProQuest Central. This resource provides access to more than 40 databases, spanning a wide range of subject areas.

Sign in here using Shibboleth/Institutional login

More information is available on the ProQuest website.
 

ProQuest - Dissertation & Theses Global

We have temporary access to ProQuest Dissertations & Theses Global. This database contains 5 million records, including more than 2.5 million full text theses/dissertations.

Sign in here using Shibboleth/Institution login.

More information is available on the ProQuest website.

The Royal Society

The Royal Society have made all their content freely available until further notice. This content is relevant to science disciplines.

No log in is required. To explore their journals, visit https://royalsociety.org/journals/

Frequently Asked Questions

Are the Libraries open?

All University of Aberdeen Library buildings are closed. This includes the Special Collections Centre and all Museums.

We would like to reassure all students and staff that a digital library service will continue to be available and we will continue to support you with your studies, teaching and research.

Please note that the University has designated Monday 30 March and Monday 6 April as rest days. Email accounts will not be monitored on those days. 

 

 

How can I contact Library staff?

Please contact us by email.

The Sir Duncan Rice Library: library@abdn.ac.uk

Taylor Library: lawlib@abdn.ac.uk

Medical Library: medlib@abdn.ac.uk

For subject-related and search enquiries please contact the Information Consultant for your discipline. Contact details for ICs are available here.

Special Collections Centre - Wolfson Reading Room: speclib@abdn.ac.uk

Gallery: scc.events@abdn.ac.uk

 

These email accounts are supported 09:00-17:00, Monday-Friday. Please note that the University has designated Monday 30 March and Monday 6 April as rest days. Email accounts will not be monitored on those days. 

 

 

I would like to phone someone with a query. Can I do this?

Unfortunately, we are unable to answer phone calls, as the Library buildings are closed. Please contact us by email.

The Sir Duncan Rice Library: library@abdn.ac.uk

Taylor Library: lawlib@abdn.ac.uk

Medical Library: medlib@abdn.ac.uk

For subject-related and search enquiries please contact the Information Consultant for your discipline. Contact details for ICs are available here.

Special Collections Centre - Wolfson Reading Room: speclib@abdn.ac.uk

Gallery: scc.events@abdn.ac.uk

 

These email accounts are supported 09:00-17:00, Monday-Friday. Please note that the University has designated Monday 30 March and Monday 6 April as rest days. Email accounts will not be monitored on those days. 

Can I borrow books from the Library?

No. The Library buildings are closed. Please use Primo to access our extensive collection of digital materials.

Primo Quick Guide

Primo – how do I find a book using Primo?

Can I return books that I currently have on loan?

No. The return of books involves non-essential travel and does not comply with Scottish Government guidance. Once the situation changes, we will advise on book return methods. 

Will I be fined for any overdue books?

No. All books are being automatically renewed while the Library buildings are closed. For items that were already overdue before the closure of the Library buildings, please contact libnotice@abdn.ac.uk, or reply to any overdue email notice received from the library.

Can I renew books?

There is no need to renew books, as they are being automatically renewed while the Library buildings are closed.

Can I recall books currently on loan?

No, it is not possible to recall books from other readers because the Library Buildings are closed.

Students - There are items on my reading list that are only available in print. What can I do to access them?

Unfortunately, not all items are available in digital format.

We are exploring how to expand our range of digital materials. Please contact the Information Consultant for your discipline with the details of the item. We will investigate whether it is possible to acquire it.

Academic Staff & Postgraduate Research students only - Can I put through an Inter Library Loan (ILL) request?

If you have an urgent Inter Library Loan request please email library@abdn.ac.uk with full details of the journal article or book chapter and we will endeavour to source a digital version from partners. Please note it will not be possible to request loan copies of print items.

Due to the exceptional circumstances there will be no cost applied, and a voucher number is not required.
 

Academic staff – There are items on my reading lists only available in print. Is it possible to buy digital versions?

We are aware that some materials are only available in paper.

We are exploring how to expand our range of digital materials. Please contact the Information Consultant for your discipline with the details of the item. We will investigate whether it is possible to acquire it.

How can I access the Library’s digital resources when off-campus?

Please use Primo to access our online resources.

See our Library Guide on Accessing Electronic Information.

You will need to log in to access most of our resources using the Shibboleth/Institution Login process, as outlined in the guide above.

A very small number of digital resources require the use of the Virtual Desktop Infrastructure (VDI), as outlined in the guide above.

Where can I access materials to help with my assignment/dissertation?

Please use Primo to access our online resources.

See our Library Guides:

Primo Quick Guide

Primo – how do I find a book using Primo?

Further guidance on accessing and using digital Library resources is available in our Find it Fast Wiki.

For subject-related and search enquiries the Information Consultant for your discipline is happy to help.

It’s difficult to access electronic books and journals that I have used before. Why?

Electronic books and journals are currently in high demand. Websites may be slower than normal. Please try again later.

If the difficulty persists, contact the Information Consultant for your discipline.

Many digital providers are making their content freely available online due to COVID-19 restricting access to Library buildings. How do I access this content?

Many digital providers are opening up access to additional resources to support the global Higher Education community.

Information and connection details are provided in the Temporary Access to Additional E-Resources section above. Electronic books and journals are currently in high demand. Websites may be slower than normal. If you are unable to access an item, or service, please try again later.

If the difficulty persists, contact the Information Consultant for your discipline.