Relationship Management

Relationship Management

The Relationship Management team focuses on strategic IT development, change management and internal project management, as well as ensuring IT Services provides an effective and timely operational service. The team comprises Relationship Management, Programme and Project Management, Business Improvement, and the General Office.

Contact us if...

  • You are planning to make any business change that may affect your IT service requirements, e.g. business process development, teaching initiatives, restructuring of areas, new buildings, new equipment etc.
  • You are applying for funding for non standard IT equipment
  • You have a suggestion about our services. We welcome your suggestions, which help us improve standards.

For operational support or standard requests please contact the Service Desk.

Relationship Management

The Relationship Managers work closely with schools and professional services colleagues to ensure that we provide you with the IT services and support you need to achieve your organisational aims and objectives.

  Relationship Manager for... Contact details

Dean Phillips
Head of Relationship Management

  • HR
  • Finance
  • Alumni

Gail Smillie
Team Lead for Relationship Managers

  • Research Projects and Support
  • School Responsibilities:
    • Biological Sciences
    • Medicine, Medical Sciences and Nutrition
      • IAHS
      • IMS
      • RINH
    • Psychology

Natalie Kinchin-Williams

  • Teaching and Learning Projects and Support
  • School Responsibilities:
    • Divinity, History, Philosophy and Art History
    • Education
    • Language, Literature, Music and Visual Culture
    • Law
    • Medicine, Medical Sciences and Nutrition
      • Institute of Education
      • Institute of Dentistry
    • Social Science

Programme and Project Management

The Programme Director and Project Managers develop and deliver University-wide IT projects - see StaffNet for more information.