Service Description

Library Management Systems (LMS) support the curatorial, operational and administrative functions of the Library, Special Collections and Museums, through the Aleph Library Management System, CALM Archives and Museum Catalogue and MetaLib Database Management System. The Library Management Systems are integrated with the Primo Resource Discovery System, with real time availability of material pulled from the management systems to be displayed in the resource discovery system. Regular harvesting procedures ensure that the Resource Discovery system is updated with changes made to catalogue data in the management systems.

Features

  • Catalogue Management:
    • Cataloguing of new resources
    • Amendment of existing records
    • Single and bulk importing of records
    • Authority Control
  • Acquisitions and Serials Management:
    • Ordering, invoicing, claiming and receipt of materials
    • Budget management
    • Vendor Management
  • Circulation Management:
    • Issue, return, renewal and recall of material
    • Registration of borrowers
  • Course Reading and Heavy Demand:
    • Creation and modification of course reading lists
  • Inter Library Loans
    • Creation and management of borrowing requests
  • Self-Service Issue and Return of Library material
  • Conservation Management
  • Reports and Statistics
  • Export of records
  • Integration with external systems

Users

  • All authorised members of Library, Special Collections and Museums staff
  • Self-service functionality available to all registered Library users

Service Hours

  • Throughout Library opening hours, apart from occasional periods of pre-scheduled system maintenance.

Level of Service

The Library Management Systems are available to all Library, Special Collections and Museums staff and are maintained and supported by the Library Systems Team within the Applications Management Division. The systems use commercial off the shelf software, with upgrades and additional technical support provided by external suppliers.

The systems are generally available throughout Library opening hours, with exceptions for pre-scheduled software upgrades or system maintenance.

Support and Documentation

  • First line support, including training and documentation, is provided by Library, Special Collections and Museums staff.
  • Second line support is provided by the Library Systems Team within Applications Division
  • Third line support is provided by the suppliers (Ex Libris and Axiell).

Request Process

  • Requests for access should be directed to the appropriate Library, Special Collections and Museums line manager.

User Responsibility

  • Staff users are expected to undertake appropriate training before being given access to the Library Management Systems
  • Users are expected to have knowledge of the University’s Data Protection Policy

Costs

  • The Library Management Systems service is primarily funded by Library, Special Collections and Museums.