Service Description

Digital & Information Services provide a platform whereby video can be viewed on websites via a cloud hosted Panopto streaming server. The main benefits of this service are that the complete media file does not need to be downloaded by the client before viewing, and that an element of content protection is given through the file not being stored in its entirety on the client’s computer.

Features

  • Ability to upload video
  • Ability to stream video
  • Ability to live webcast video
  • Ability to embed video within MyAberdeen course pages
  • Ability to edit video through a web browser

Users

  • All members of the University with LDAP and a permanent user ID, or course pages in MyAberdeen.

Service Hours

  • Server: 24 hours a day, seven days a week, 365 days a year
  • Support: 09:00-17:00, Monday to Friday, excluding University closed periods

Level of Service

The streaming server is administered by Digital & Information Services.

Support and Documentation

Request Process

  • Users can access the Panopto ‘Mashups’ tool from within MyAberdeen course pages, which will allow uploading and video embedding
  • Queries relating to live streaming of University events should be passed to Media Services via the servicedesk@abdn.ac.uk

User Responsibility

Users are expected to comply with:

Costs

No charge