RESOLVED: Direct Access Problems - Thursday 14 January

RESOLVED: Direct Access Problems - Thursday 14 January

We are pleased to advise that the problems with University Direct Access service have been now been rectified

What is happening?

We are pleased to advise that the problems with University Direct Access service have been now been rectified.

Service has been recovered on the old Direct Access server. Migration to the new server is still in place and will happen within 30 minutes of connecting to the old Direct Access server.

What should you do?

We will be de-commissioning this old server so if you have a University managed device that hasn’t been connected to our network for some time, we strongly recommend that you connect it to the mains and log on for at least 30 minutes. The device will migrate to the new Direct Access server during this time window.

Thank you for your understanding and we apologise for the inconvenience from the outage earlier this week.

Search News

Browse by Month

2020

  1. Jan
  2. Feb
  3. Mar There are no items to show for March 2020
  4. Apr There are no items to show for April 2020
  5. May There are no items to show for May 2020
  6. Jun There are no items to show for June 2020
  7. Jul There are no items to show for July 2020
  8. Aug There are no items to show for August 2020
  9. Sep There are no items to show for September 2020
  10. Oct There are no items to show for October 2020
  11. Nov There are no items to show for November 2020
  12. Dec There are no items to show for December 2020

2019

  1. Jan There are no items to show for January 2019
  2. Feb
  3. Mar
  4. Apr
  5. May There are no items to show for May 2019
  6. Jun
  7. Jul
  8. Aug
  9. Sep
  10. Oct
  11. Nov
  12. Dec