UPDATE 1: Direct Access Problems - Tuesday 12 January

The problems with University Direct Access service are continuing.

What is happening?

The problems with University Direct Access service are continuing. University laptops purchased before October 2015 will be unable to connect to the relevant server. Attempts at restoring this connection are ongoing.

What should you do?

We have put in place a solution for laptops that are currently on the University campus.  If you are on the University campus with your laptop then please do the following:

  • Ensure your computer is plugged in and on mains power

  • Connect to the University wireless connection UOA-corporate or the wired network

  • Leave your laptop on for at least 30 minutes.

  • During the 30 minute period your laptop will update and point to a new Direct Access server.


We will provide an update as soon as we have a plan on how to recover service for staff based off campus.

Please accept our apologies for any inconvenience caused.

Search News

Browse by Month

2023

  1. Jan
  2. Feb There are no items to show for February 2023
  3. Mar There are no items to show for March 2023
  4. Apr There are no items to show for April 2023
  5. May There are no items to show for May 2023
  6. Jun There are no items to show for June 2023
  7. Jul There are no items to show for July 2023
  8. Aug There are no items to show for August 2023
  9. Sep There are no items to show for September 2023
  10. Oct There are no items to show for October 2023
  11. Nov There are no items to show for November 2023
  12. Dec There are no items to show for December 2023

2019

  1. Jan There are no items to show for January 2019
  2. Feb
  3. Mar
  4. Apr
  5. May There are no items to show for May 2019
  6. Jun
  7. Jul
  8. Aug
  9. Sep
  10. Oct
  11. Nov
  12. Dec