IT Services would like to notify you that as this is the first week of term, a substantial amount of our attention will undoubtedly be focused on our new & returning students. Along with all of our colleagues, we are seeking to make their start to their University Life experience a good one.
What is happening?
What should you do?
As our phones will be very busy with the intake of new students, we might not be able to answer your requests as quickly as usual. Should you be unable to get through, please go to https://myit.abdn.ac.uk to log your call. Using the web MyIT portal will assist us greatly in dealing with your call more efficiently.
We want you to know that incidents and hardware breakdowns will continue to take priority.
If your query is urgent, please email the Service Desk.