UPDATE: Ongoing issues with Multi-Functional Devices (MFDs)

UPDATE: Ongoing issues with Multi-Functional Devices (MFDs)

Interim solution for ongoing printing problems

What is happening?

Further to our maintenance on the Multi-Functional devices yesterday, we are aware that some users are still experiencing considerable delay when printing to MFD-PULL-BW and MFD-PULL-COLOUR queues.  

What should you do?

If you are having problems printing to either the Black & White or Colour queues, we suggest that you choose the MFD-PULL-PS queue in the interim. If you do not have MFD-PULL-PS in your printer options, you can add this by doing the following:

DIT service engineers are still continuing to investigate in conjunction with our external vendors.  

Please accept our apologies for any inconvenience caused.