IT outages and upgrades this week - December 2019

There are a number of planned updates to IT systems that will take place this week.

What is happening?

There are a number of planned updates to IT systems that will take place this week. Please see the table below for a brief summary of each and what you should do.

Date

Start

Time

End

Time

Items

Impact

What you should do?

Tue 17th Dec

8am

5pm

PURE Upgrade

PURE will be unavailable while an upgrade takes place.

Nothing – the system will be inaccessible.

Tue 17th Dec

to

Wed 18th Dec

9am (Tues 17th)

12noon (Wed 18th)

Printing Upgrade

The printmanage.abdn.ac.uk site - where you can top up your print budget and manage your print queue - will be unavailable.

You will be able to use MFDs and print as normal, but you will not be able to top up your print budget or manage your print queue using the online service during this time.

Wed 18th Dec

9am

11am

UOA-gaming network upgrade

Software supporting the UoA-gaming network will be upgraded.  There will be an outage to this student service during the time window.

Nothing – UoA-gaming will be unavailable during the upgrade.

Wed 18th Dec

5pm

7pm

Wireless Upgrade

There will be short UoA wireless network outages during the upgrade work.

Save files regularly if working over WIFI.

Thu 19th Dec

10am

2pm

Student “H” Drive migration

H drive data for undergraduates and taught postgraduates will be unavailable during this time window.

Copy any required files to local storage or USB stick. Don’t forget to copy data back to the network after 2pm.

Thu 19th Dec

5pm

7pm

Firewall Upgrade

Bring your own device wireless network may suffer a very short outage of less than 5 minutes.

Save files regularly if working over WIFI.

 

While there will be some inconvenience from these upgrades, we have tried to minimise this by scheduling them when there are fewer students on campus.

Please accept our apologies for any inconvenience caused.