A-Z

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A

• Access 
  • Building opening hours
  • Remote - working off-campus
• Accessibility of Digital Learning Materials
• Account
  • Email account
  • IT account

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B

• Budget, Printing

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C

• Classrooms
  • Code of Conduct and Etiquette
  • Locations of PC classrooms
  • Timed Logout
• Colour printing
• Conditions for Using IT Facilities - policy

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D

• Disabilities

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E

• E-Learning environments - VLEs
• eduroam - wireless network
• Email
  • Undergraduate and taught postgraduate students
  • Research postgraduates
  • Support for email

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F

• File storage/filespace - see also OneDrive for Business
• Food and drink
• Free Microsoft Office software
• Free online learning

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G

• Gaming network (University Halls only)
• Guides and factsheets - see Toolkit!

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H

• H Drive - personal filespace
• Help and Support
• Hub, Student

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I

• Illegal downloading and file sharing
• IT Account
• IT Policies
• IT Security

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L

• Laptop support
• Large format printing

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M

• Manage your password
• MFDs (Printing, Copying, Scanning)
• Microsoft Office
• Multi-factor Authentication (MFA)
• MyAberdeen
• MyIT portal - log a call with the IT Service Desk

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N

• Network filespace
• Networks, wireless
• News - latest news about IT service breaks or disruption

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O

• Off campus access
• OneDrive for Business
• Online learning
• Outlook email
  • Undergraduate and Taught Postgraduate students
  • Research Postgraduates

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P

• Passwords and password management
• PC classrooms - locations
• Personal filespace
• Personal laptop support
• Policies, IT
• Print budget
• Printing, copying and scanning
• Printing, Wireless
• Print shop

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R

• Remote access - working off campus
• Resources for learning IT - see Toolkit!

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S

• Scanning
• Security, IT
• Service Desk (IT Support)
• Software Download Service
• Software support - also, see Toolkit!

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T

• Thesis binding
• Timed logout, classroom PCs
• Toolkit
• Tutorials, video - see Toolkit!

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U

• UoA-Gaming - wireless network (University Halls only)

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V

• VDI, Remote access
• Video Tutorials - see Toolkit!
• VLEs - Virtual Learning Environments

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W

• Wireless - includes getting connected and wireless printing
• Workbooks - teach yourself core IT skills
• Working off campus

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Z

• ZendTo - large file transfer service (this link takes you to StaffNet)

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