Where there is not yet a link to a service guide, please visit the IT Services area on StaffNet for information.

Application/Costings

Hardware provisioning

Hardware should be purchased through IT Services and includes standard and non-standard desktops, laptops, and laptop peripherals.

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Software support and hosting

We can support your software requirements in the following ways: Software Provisioning, Software Purchase (including managing user licensing), Software Hosting, and Software Development.

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Data Management: Planning

Our Research Applications and Data Management team provides assistance with the building of research applications and data management services on a cost recovery basis. Costs should be included in grant applications where possible.

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Staff time/resources

If you require services other than data processing and analysis, and website development, please contact researchIT@abdn.ac.uk.

IT Costings Tool

Use our costing tool to help you estimate your project’s IT costs. Click here to access the tool. Log in using your usual University username and password, then choose Save As to download and save the file to your computer).

Scientific Instrument Support

Many of services relating to the use of scientific instruments for processing research data require underlying network access, data storage, and support from IT Services to operate effectively.

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Award

IT accounts

To access University IT facilities (eg email and calendaring, personal and departmental filespace, printing, remote access, wireless services, etc) you must have a personal IT account with an associated username (User ID) and password.

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Data Management: Active

The Research Applications and Data Management team provides assistance with the building of research applications and data management services to researchers within the University of Aberdeen, NHS Grampian and external clients.

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Web content

The University’s Web Team provides consultation, design and development services to UoA departments and sections.

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Data Storage and Archiving

The University provides a number of services which you can use to store your data. Staff and PGRs are expected to use this centrally managed storage to store and manage all data for teaching, research, and administration.

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Specialist IT services
  • HPC - The HPC service supports research which require extensive computing power by aggregating commodity computers so as to provide a parallel processing environment for solving problems that would take too long on a desktop.
  • DaSH (Grampian Data Safe Haven) - DaSH provides a safe facility for health science researchers to conduct research that involves the linkage of data from various sources.

Active Project

Mailing Lists

Mailing Lists allow you to post a message to a group of users by means of sending to a single email address. Lists can be automated or self-managed.

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SharePoint

SharePoint provides a collection of web-based software tools that support sophisticated document management and collaborative working. It can be used for project sites, research groups, and working parties, for short or long term purposes.

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Remote Access

The University’s remote access solutions provide you with secure, authenticated access to personal and shared network filespace and to web-based resources from outwith the University network.

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Web content

The University’s Web Team provides consultation, design and development services to UoA departments and sections.

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Data transfer

ZendTo is the ideal solution for transferring data securely between colleagues both inside and outside the University. One and a half times faster than email, this secure web-based service can send and receive files of up to 20GB in size.

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Wikis

Use SharePoint wikis for sharing ideas and collecting information from several people.

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Survey Development (SNAP)

Snap is a survey tool that allows you to build online, paper and mobile surveys in any language with analysis and reporting.

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Completion

Photography/Posters (Medical Illustration)

Medical Illustration provide a comprehensive range of audio visual, graphics, photography and video production services for University of Aberdeen and NHS Grampian research and publication.

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Wikis

Use SharePoint wikis for sharing ideas and collecting information from several people.

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Data Management: Closure

The Research Applications and Data Management team provides assistance with the building of research applications and data management services to researchers within the University of Aberdeen, NHS Grampian and external clients.

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Research Archive (AURA)

Aberdeen University Research Archive (AURA) is an open access institutional repository for the University’s research outputs.

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Ongoing Curation

Data transfer

ZendTo is the ideal solution for transferring data securely between colleagues both inside and outside the University. One and a half times faster than email, this secure web-based service can send and receive files of up to 20GB in size.

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Data Storage and Archiving

The University provides a number of services which you can use to store your data. Staff and PGRs are expected to use this centrally managed storage to store and manage all data for teaching, research, and adminstration.

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Project Lifecycle

Email and Calendaring

The email and calendaring service for all staff and research postgraduates is provided in the cloud by Exchange Online (part of Microsoft Office 365 for Education suite) in collaboration with the University.

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Support and Training

Includes: IT Service Desk - your first point of contact for IT support; tutor-led courses, online learning materials, and documentation in support of core University software applications and systems; strategic support from IT Relationship Management; and support for disabled students.

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Skype - Desktop Collaboration

Skype for Business allows you to communicate and collaborate easily with others using a range of communication options including instant messaging, video conferencing, and desktop, application and document sharing.

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