For service desk calls, please contact the service desk on 01224 273636.

In most cases, you contact us for one of two reasons - to request information and/or advice about a current service, or to request a new or significantly modified service.

  • If your request is about a current service, e.g. a fault or minor modification, or is a standard service request, e.g. access to a system, please contact our Service Desk - servicedesk@abdn.ac.uk
  • If your request is about a new or significantly modified application, database, website, or element of technical infrastructure, please contact either the relevant IT section or your IT Relationship Manager.

If a request is not progressing to your satisfaction, please contact either your IT Relationship Manager or Brian Henderson, Director of IT Services and Head of Service Management.

For further details of the services provided by each section, see our Structure page.

General Enquiries

Main Office

IT Services
University of Aberdeen
Edward Wright Building
Aberdeen AB24 3QY
tel: +44 (0)1224 273368

Service Desk

IT Services
University of Aberdeen
Edward Wright Building
Aberdeen AB24 3QY
email: servicedesk@abdn.ac.uk
tel: +44 (0)1224 273636

MyIT self service portal: login 

Staff contacts

For contact details of individual members of staff, please see our Staff List.