Toolkit

IT Service Desk

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IT Service Desk
Play IT Chat Service video
Play Your Ticket - What Happens Next video

The MyIT portal allows you to chat to a member of our IT Service Desk team and find solutions to your IT issues.

  • Go to MyIT.abdn.ac.uk
  • Chat live with IT Service Desk staff during working hours
  • Report an IT issue or ask a question
  • Check the progress and update any existing calls you have logged

Alternatively you can email us at servicedesk@abdn.ac.uk

Our working hours are 8am – 5pm, Monday to Friday

Related Resources

Further information about the Toolkit service can be found on our IT Services web pages.

This information was provided by IT Services.

IT Services supports and maintains the University's technology, including Wi-Fi, email, software, online learning tools and core IT systems. We ensure it works reliably and securely, helping you study, work, or stay connected.

You can email us at servicedesk@abdn.ac.uk for support with IT issues.