MyAberdeen: Collaborate Ultra

The University's real-time video conferencing tool

Blackboard Collaborate Ultra is the web conferencing tool built-in to MyAberdeen. This is available to use on any course area for online tutorials, meetings, presentations or group working. There are options for audio, video, text chat, whiteboard, sharing desktop, upload files, polls and breakout rooms. The system is capable of handling 250 users in each event (up to 500 in webinars). Webinars can be recorded and used as a revision tool.

Please note: the recommended browser for using Collaborate is Google Chrome (Firefox from China).

Online self-help materials on Collaborate, such as eLearning Quick Guides, can be found in the Links below.

Looking for further help and support?

Help is available via the Blackboard Support Portal 24/7. From the support portal you can:

  • Use live chat
  • Search the knowledge base
  • Create a case with Blackboard Support

Alternatively, call Blackboard UK helpline on 0800 032 3224 (or from Ireland call 1 800 413 802) – select option 3 for Collaborate support.

If you continue to encounter problems accessing Collaborate after following up on the above please contact servicedesk@abdn.ac.uk.

This resource was last updated 15.09.20

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