Learning online with the University of Aberdeen doesn’t mean that you will be on your own. You will benefit from equivalent support and resources as our on campus students, but tailored to the needs of online learners.

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Virtual Learning Environment (VLE)

Courses are delivered through a virtual learning environment and are designed specifically for an online audience. They use a range of activities including live online classrooms, videos, online quizzes, innovative online assessment, discussion boards, collaborative wikis, blogs, reflective logs, and personal journals

There is comprehensive guidance and instructions for using the VLE so you can get the most out of your learning experience. The VLE is also where you can access your University email account, and all the support and advice available to you.


Once you register with us, you will be able to access our introduction video, which will signpost you to everything you need to know to get started studying with us. This will be available ahead of your start date via our VLE, and can be viewed in your own time.

Your specific course or programme may also run an induction programme to introduce more specific aspects of your course work before you start. When you register with us, you will get login details for the VLE so that you can access these general and specific induction materials.

Academic Support

Academic staff will be the point of contact for any course specific queries, support or guidance, the learning materials, course activities and assessments. You will have the opportunity to engage with staff through discussion groups and other interactive activities for your course.

You can contact these staff through the VLE or directly by email using your university email account.



Our InfoHub is our one-stop-shop service for your support queries. This will be your first point of contact for any issues not directly related your course. InfoHub’s expert team of staff can answer your questions or put you in contact with someone who will. Our InfoHub can be contacted via email at anytime.

IT services

When you study with us online, you will have access to the same IT support as our on campus students.That includes a University of Aberdeen email address, personal file space on the University network that can be access remotely and access to the Learners Toolkit, which is packed full of tips, tools and techniques to assist with your studies.

Plus our expert IT Service Desk can be accessed through a web portal to assist with any IT difficulties you encounter.

Advice and Support

Our dedicated Student Advice and Support team offers impartial and confidential advice and support on a whole range of issues, including finance, University procedures, disability information, personal matters and more. The specialists will be available you by phone or email if you have a query or difficulty.



You don’t have to visit our flagship Sir Duncan Rice Library to access their extensive collection of books, journals, archives and historic manuscripts.

As a student of the University, you will get access to the library’s e-resources using your username and password.

Careers Service

When you study online with us, you can access our careers service experts to assist with developing the skills and attributes that you need to help your career benefit from your online learning and experience.

Virtual Advisors, career planning resources, CV clinics, practice interviews and much more is available to you when you study with us.

Aberdeen University Students’ Association (AUSA)

Aberdeen University Students’ Association is an autonomous (independent) organisation which represents all students at all levels of the University - from your department and school right up to the Principal and high-level committees. AUSA is run by students, for students. You can find out more on the AUSA website.