Throughout your time at University, you may need to access support. We have listed some resources below which can assist you in the first few weeks of starting your University journey.
- Essential Top Tips from Students
Stay Engaged and Get Involved
With such a huge variety of activities and events happening across campus, finding out what’s on and where can be challenging. But don’t worry, all University events are listed in the free UoA Guide app, which also details other important information such as IT essentials, personal tutors, careers and AUSA.
Follow the University’s Student Social Channels
You’ll get a lot of information in the next few weeks, but a top tip is to follow the current student social channels so you are first to know all the latest opportunities, news and promotions available to you.
Be a Feedback Superhero!
InForm is the University’s feedback initiative where you can take part in a number of ways to let us know your opinions, from focus groups and student surveys to giving immediate feedback using InForm Now.
Save Money on Campus
A fantastic way to saving money on campus, and getting some free stuff too, is downloading the Yoyo Wallet app. It works like a digital loyalty scheme, that you can collect points for every purchase and use them to buy food and drinks from the app’s store - for free!
Join in and take part!
The Students’ Association encourage you to get involved with their sports clubs, societies, groups or volunteering opportunities. There is something for everyone!
- Contacts: Services & Facilities
If you need to contact a department, but don't know where to turn you can find the list of essential contacts at this website.
- Digital Essentials and IT Induction
There’s a lot to remember during your first couple of weeks at university, so it’s easy to overlook the IT essentials. To help you out, we’ve put all the important bits of information together, in one place in Toolkit.
Listed below are a few other resources that can help throughout your time studying with us.
Service Desk: Your first point of contact for IT support
- Log a call: https://myit.abdn.ac.uk
- Email: firstname.lastname@example.org
- Phone: +44 (0)1224 273636
- Visit: The Sir Duncan Rice Library (1st floor), King’s Campus and Polwarth (1:122) Foresterhill Campus
- Printing: High quality printing, scanning and copying in most campus buildings
- Classroom PCs: Over 1600 high spec networked computers across campus
- File storage: 10GB secure, backed up filespace on the University servers
- Email account: Cloud-based email service with generous online storage
- MyAberdeen: Our Virtual Learning Environment (VLE)
- Free Wi-Fi: Across campus and in University Halls including UoA Gaming via the eduroam network
- Username and password: Use them to log into University systems and services
- Student Hub: View and update personal info, see exam results, timetable, and more
- Student Support: Here to Help
Throughout your time at University, Student Support offer free and confidential advice. Supporting you with Money Matters, Health & Wellbeing, Academic Advice, Immigration issues and lots more.
Supporting students with sensory and physical impairments, long-term health conditions, Attention Deficit Hyperactivity Disorder (ADHD)/Attention Deficit Disorder (ADD), Dyslexia and other specific learning differences (SpLD) and students who have an Autism Spectrum Condition (ASC).
If you have a disability, specific learning difference like dyslexia, a mental health or long-term health condition and would like support in your studies, our Disability Team offers confidential information, advice and support. You can get in touch with the Team by completing the Offer Holders’ form.
Giving you the opportunity to explore issues which are causing you concern or distress to help find a new perspective on a problem or think about options for change.
A place of pastoral care providing support and advice to members of our community in times of stress, crisis, bereavement or illness.
Student Residential Assistants
Supporting the residents of University accommodation in getting the most out of halls and supporting your welfare overnight.
Giving details about the accessibility of all University buildings.
Student Learning Service (SLS)
The Student Learning Service provides support to students, including those with dyslexia and other Specific Learning Differences, for Academic Writing, Academic Skills and Maths. To arrange an online appointment, and to learn more about SLS, please visit their website.
Providing you with technology, software and hardware advice to support your learning.
Personal Tutors / Regents / Programme Coordinators (UG and PGT)
General pastoral support signposting and guidance and will meet with you during your studies to reflect on your progress, experience and plans.
Students for Student (S4S)
S4S Mentors are current undergraduate students, studying within the same school as you, providing advide and support to help you settle into university life.
Out of Hours Support
When on-campus support services are closed you can contact your GP and ask for an emergency appointment, contact the NHS out of hours service on 111 or call 999 in an emergency.
- Careers and Employability Service
Explore – Develop – Connect
Start thinking about your career options early. You can research and discuss your options via:
- Online resources, searchable by your degree type
- One-to-one appointments with a specialist Careers Adviser for your subject (in person, by phone or online)
- Online zero-credit professional skills courses covering a range of careers and employability topics
- Library Resources
Library Services and Facilities
- Get access to books and journals to support your learning and studies in the Libraries
- Use Primo to search online collections
- Borrow books using the self-issue machines - Library staff can help set up a PIN to use self-issue machines with your student card.
- Group study rooms and spaces for quiet and silent study as well as computer facilities
- Assistive technology booths in The Sir Duncan Rice Library and Medical Library to support students with registered disabilities, specific learning difficulties or other health issues.
Help and Support
- The Library staff will help you use the facilities, collections and services
- Help and support can be found in the online Library Guides
- There are helpdesks available in all libraries
- Library Tours are available, and bookable tours during Welcome Week.
- Culture on Campus
Museums and Special Collections
There are three museums on campus. The Gallery in the Sir Duncan Rice Library, King’s Museum and the Zoology Museum. Visit the website for more details on exhibitions, collections and opening hours.
The Confucius Institute
The Confucius Institute provides a great opportunity to expand your knowledge through a programme of cultural events, Chinese language teaching and culture classes.
The Cruickshank Botanic Garden
Tucked away on King’s Campus you’ll find our beautiful botanic gardens boasting more than 2500 stunning plants. This is an ideal spot to take some time out to relax or study. This beautiful and peaceful 11 acre Garden offers year round interest to visitors.
The International Centre
The International Centre (IC) is a hub for students with an interest in global affairs or experiences. Find out about Go Abroad opportunities, attend language classes, international events or join fellow students on trips exploring Scotland.