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Last modified: 22 May 2019 17:07

Course Overview

Operations is the part of management that considers processes rather than people and focuses on the  organisation rather than its environment.

We study processes and process types: when we produce goods or provide services through projects, jobs, batches or by mass production or mass services. We study layout–how facilities are arranged–, capacity and inventory–how much we can make and when to store–, supply chains, project management, quality and improvement.

The course considers theories such as lean and just-in-time but also practice. You will need a calculator besides the ability to write reports.

Course Details

Study Type Undergraduate Level 2
Session Second Sub Session Credit Points 15 credits (7.5 ECTS credits)
Campus None. Sustained Study No
  • Dr John Lamb

Qualification Prerequisites

  • Programme Level 2

What courses & programmes must have been taken before this course?

  • One of MS1506 Managing Operations and Processes (Passed) or MS1507 The Context of Business (Passed) or MS1508 The Context of Business (Passed) or MS1509 The Context of Business (Passed)
  • Any Undergraduate Programme (Studied)
  • One of MS1006 Managing People and Organisations (Passed) or MS1007 Managing Organizations (Passed) or MS1008 Managing Organizations (Passed) or MS1009 Managing Organisations (Passed)
  • Programme Level 2

What other courses must be taken with this course?


What courses cannot be taken with this course?


Are there a limited number of places available?


Course Description

The course will contain a range of core operations management theories, frameworks and tools. These will include basic concepts of operations management that reflect the currently including: definitions; operations objectives; the nature of process planning and control; capacity; supply chain management; process design; layout and flow; and project management. The course will include recent examples and will be adapted to reflect the changing nature of operations management and its tools and techniques. Students will be encouraged to take a critical approach when evaluating current initiatives in management.

Contact Teaching Time

Information on contact teaching time is available from the course guide.

Teaching Breakdown

More Information about Week Numbers

Details, including assessments, may be subject to change until 31 August 2023 for 1st half-session courses and 22 December 2023 for 2nd half-session courses.

Summative Assessments

1st Attempt:

2-hour examination (70%)

Formative computer aided assessments

Written course work (1500 word limit) (30%)


Resit: 1 two-hour written examination (100%).

Formative Assessment

This will take place through tutorial discussions and through the in-course assessment.


Feedback is given in the computer-aided assessment on a question-by-question basis. Students are assessed in the first four weeks of the course so that they have an early opportunity to evaluate their own progress. Students recieve individual written feedback on their written coursework. On a less formal basis, via verbal feedback during tutorial discussions, and after tutorial presentations.

Course Learning Outcomes


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