Last modified: 05 Aug 2021 13:04
This course will help to highlight, in a variety of business and non-business contexts: i) the various real-life ways in which managers’ subtle, highly sophisticated and socially organized communicative actions have a significant impact on the perceptions and performance of the employee groups/teams they supervise and work with; and ii) what communicative methods managers can employ to more effectively relay information to, obtain feedback from, motivate, persuade and, more generally, enhance the performance of their staff teams.
| Study Type | Postgraduate | Level | 5 |
|---|---|---|---|
| Session | Third Sub Session | Credit Points | 15 credits (7.5 ECTS credits) |
| Campus | Offshore | Sustained Study | No |
| Co-ordinators |
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The course will contain a mixture of the detailed analysis of audio-video recordings of real-life 'manager-team' and 'one-to-group' communication taken from a variety of business and non-business settings; a role-play management communication simulation exercise (involving two inter-related oral presentation-based tasks); lectures; classroom discussions; case studies; short individual and group exercises; and, if possible, visits from guest speakers/practitioners. Two presentation sessions are required in order to demonstrate (and to quantify) students' improved understanding and enhancement of their skills in manager-team communication as a result of taking this course. The first presentation will be conducted at the very beginning of this course - i.e. before the students receive any classroom instruction on this subject. Although this presentation is not formally assessed it will be used for comparative purposes with the second presentation to gauge students' progress on this course. the second presentation (which is assessed) will be delivered at the very end of the course, that is, after the students have received instruction on (i) the various communicative practices and processes relevant to this subject; and (ii) the practical skills managers employ (and need to employ) when communicating effectively with work teams.
Information on contact teaching time is available from the course guide.
There are no assessments for this course.
There are no assessments for this course.
| Knowledge Level | Thinking Skill | Outcome |
|---|---|---|
| Factual | Remember | ILO’s for this course are available in the course guide. |
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