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Last modified: 25 Mar 2016 11:37

Course Overview

The focus of this course is not people but processes, not outside the organisation but within. Operations transform materials, information and customers to create goods and services using staff and facilities. Their strategic objectives differ and guide how they define their processes. We study process types from projects and jobs to batches and mass goods and services. We explore layout: how to arrange facilities and staff. We see how capacity and inventory reconcile demand and output and explore lean processes, supply chains, quality, improvement, projects, risk and resilience. Prepare for both critical discussion of theory and application (operationalisation), including calculation.

Course Details

Study Type Postgraduate Level 5
Session First Sub Session Credit Points 15 credits (7.5 ECTS credits)
Campus None. Sustained Study No
  • Dr John Lamb

Qualification Prerequisites


What courses & programmes must have been taken before this course?

  • One of MRes Business Research (Studied) or MSc Environmental Partnership Management (Studied) or Master of Business Administration (P/T) (Studied) or Master of Business Administration Full-Time (Studied) or Master of Business Administration (Human Resource Man't) (Studied)
  • Any Postgraduate Programme (Studied)

What other courses must be taken with this course?


What courses cannot be taken with this course?


Are there a limited number of places available?


Course Description

To introduce students to the core concepts in the management of operations producing products & services. These include management of capacity and inventory, production planning and control, project management and the management and improvement of quality.

Contact Teaching Time

Information on contact teaching time is available from the course guide.

Teaching Breakdown

More Information about Week Numbers

Details, including assessments, may be subject to change until 31 August 2023 for 1st half-session courses and 22 December 2023 for 2nd half-session courses.

Summative Assessments

1st attempt: 1. An individual assessment based on an assignment of 2,000 words (40% of total course marks) 2. A group presentation as a consultancy group to an audience of interested managers (30% of the total course marks) (note – slides/copies of presentation will be kept with a view to allowing external examiner review. 3. An individual Professional Reflective Review comprising 30% of the total course marks). Resit: There is no resit opportunity for the group element. For the individual elements students who score below CAS 9 will be required to submit the respective elements within six weeks of the mark and feedback being returned.

Formative Assessment

There are no assessments for this course.



Course Learning Outcomes


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