Last modified: 25 Mar 2016 11:37
The focus of this course is not people but processes, not outside the organisation but within. Operations transform materials, information and customers to create goods and services using staff and facilities. Their strategic objectives differ and guide how they define their processes. We study process types from projects and jobs to batches and mass goods and services. We explore layout: how to arrange facilities and staff. We see how capacity and inventory reconcile demand and output and explore lean processes, supply chains, quality, improvement, projects, risk and resilience. Prepare for both critical discussion of theory and application (operationalisation), including calculation.
|Session||First Sub Session||Credit Points||15 credits (7.5 ECTS credits)|
Information on contact teaching time is available from the course guide.
1st attempt: 1. An individual assessment based on an assignment of 2,000 words (40% of total course marks) 2. A group presentation as a consultancy group to an audience of interested managers (30% of the total course marks) (note – slides/copies of presentation will be kept with a view to allowing external examiner review. 3. An individual Professional Reflective Review comprising 30% of the total course marks). Resit: There is no resit opportunity for the group element. For the individual elements students who score below CAS 9 will be required to submit the respective elements within six weeks of the mark and feedback being returned.
There are no assessments for this course.