The University continues to monitor advice regarding the coronavirus (COVID19) outbreak. The advice is changing quickly, and the University’s updates can also be found on these pages along with links to information from other sources.

A list of frequently asked questions is available below. If you have any concerns or questions not covered in the FAQs below, please email coronavirus@abdn.ac.uk.

Last updated Friday 27 March

General information

Last updated 20 March 2020

1. Where can I get the most up-to-date Health advice?

For the latest information for the public on the outbreak of coronavirus, please visit the government website.

For information on how to help prevent the spread of coronavirus and other questions use the NHS information and Health Protection Scotland.

2. Where can I get the most up-to-date Travel Advice?

All work and study related travel outside the UK should be postponed until further notice. Field trips and study visits in the UK should also be suspended. We are also strongly recommending that potential visitors to the Aberdeen campus from overseas should delay their travel at this time. Any queries related to this should be directed to coronavirus@abdn.ac.uk.

Those planning to travel outside the UK for personal reasons should follow latest Foreign and Commonwealth Office advice for your destination and for any country you will be transiting through. You should be aware that severe travel restrictions are being increasingly introduced around the world, and if you decide to travel there is a risk that you may find it difficult to return to the UK.

3. Who should I contact if I have any further concerns?
If you are worried and can't find the answer to your questions in our FAQs, please email coronavirus@abdn.ac.uk
Travel

Last updated 27 March 2020

All work and study related travel should be postponed until further notice. The University campuses are no longer open for visitors, and the large majority of staff are now working remotely, in line with Government advice. Potential visitors should therefore not travel to the University of Aberdeen.  

The UK government is recommending against all but essential travel outside the UK. It is important that everyone follows UK Government advice, for work but also personal travel. For the latest advice, go to the Foreign and Commonwealth Office.

1. What are the current travel restrictions to and from the UK?

Travel from the UK: The UK government is advising against all non-essential travel for British people worldwide. This advice took effect immediately on the 17th of March and applies initially for a period of 30 days.                                                                                   

Travel to the UK: Anyone wishing to travel to the UK should ensure they are aware of the travel advice from their home country BEFORE booking and/or embarking on travel. The COVID-19 pandemic has lead to unprecedented international border closures and other restrictions. All countries may restrict travel without notice. It is important to note that the UK Government has put in place significant restrictions across the UK and therefore travel is strongly advised against.

2. I am a University of Aberdeen student and I'm due to be taking part in an outgoing summer school - will this be going ahead?

Unfortunately the University, working with our partners across the world, has made the decision to cancel the outgoing summer schools due to take place over the Summer of 2020. The Go Abroad team will contact impacted students directly. 

3. I have not registered for the University's travel insurance cover. Am I covered?

On this occasion you will be covered for travel which is for University business. You can register retrospectively using the following link:

4. I am currently abroad - what should I do?

If you require help or advice you can call the insurer’s helpline: +44 1273 552922.  The insurance policy number is 0015902264.

You can also obtain updated information on the University’s webpage.

The Travel policy includes cover for Cancellation, Curtailment, Rearrangement, Replacement, Missed Departure and Travel Delay. If you have incurred additional costs under this category of cover, you can submit an insurance claim for any additional costs you have incurred. You can request a claim form by e-mailing insurance@abdn.ac.uk.

5. I have work related travel booked - will costs be covered if I decide not to go?

The University’s insurance policy does not cover costs if the insured person decides not to travel prior to the commencement of the trip, or if already on a trip decides not to continue, UNLESS this decision is made as a result of the FCO advising against all or all but essential travel AND the advice had not been given before the trip was booked.

If you need to claim for any costs already incurred, you can request a claim form by e-mailing insurance@abdn.ac.uk.

6. Can I book for future travel?
As the University has now advised that all work and study related travel outside the UK should be postponed until further notice, and field trips and study visits in the UK should be suspended, you should not book travel for future dates.
Study and Teaching

Teaching | Assessment | Exams Level 1 and 2Progression and Graduation | Access Issues

Last updated 27 March 2020

Teaching

1. What form will alternative teaching take?

Alternative teaching may take a variety of forms. This may include a range of content in MyAberdeen included recorded lectures. Tutorial sessions may be delivered using Collaborate, a tool which allows you to engage virtually in a class setting.

Guidance on studying online is available here. Your School(s) or course coordinator will guide you as to how teaching will be delivered for your particular course.

2. Not all the teaching for my course has been delivered. What will happen?
We expect to be able to deliver all of the remaining teaching using alternative methods. You will only be assessed on the content that has been delivered, this includes content delivered by face to face or by online teaching.
3. I am a Postgraduate Taught student and I have a block teaching course that is due to be delivered soon. What will happen?
Your School will provide specific guidance about the alternative methods of teaching that may be used, such as recorded lectures and online tutorials that will be used where possible.
4. My course / programme involves work placements / field trips. What will happen?

All taught fieldwork is cancelled or postponed at present. Where the fieldwork is an essential part of your course or programme alternative arrangements will be made. Alternatives may include changes to the fieldwork or rescheduling to a later date. Your progress to the next year of study will not be affected. Your School will be in touch to update you. 

5. I am due to complete a lab-based/fieldwork-based project. How will this be done if I cannot work in the lab/field?
Should you be unable to complete a lab-based or fieldwork based project, you will be offered a desk-based alternative. This may take a number of forms including a literature review, systematic review or data analysis. Your School will advise you of the alternative project options.
6. I am due to go on placement (excl.school). What will happen?
As all face-to-face teaching has ceased, your placements will not go ahead as planned. Your School will be in touch with you to advise on the arrangements that will apply to you.
7. Can I still approach academic staff for help whilst undertaking alternative methods of teaching?

You should continue to seek advice from academic staff. As teaching is no longer taking place on campus, email may be the best way to make contact. Schools will let you know how best to communicate with staff.

Please be aware that it may take slightly longer than usual for staff to respond.

8. I am an online student. Will this change affect me?
It is not anticipated that this will impact you. You should continue to study as normal.
9. Will I receive a refund for missed teaching?
No. Teaching has transitioned to online and alternative means so no teaching should be missed
10. Can I come on to campus to collect my stuff?
No. Campus is now closed.

Assessment

1. The University has decided that most Level 1 and Level 2 students will not be required to sit any further assessment (examination or any other outstanding assessment).  Which exams and assessments ARE going ahead? Am I affected?

Some courses for programmes that are accredited by Professional and Statutory Bodies (e.g. Law, Accountancy, Education, Medicine and Dentistry) will be affected. Your School will contact you directly via email by 12 noon on Friday 27 March about your situation.

2. My course is one where there will be no further assessment or examination.  What do I need to do to get credit for my course?

Nothing. You will be awarded credit without the need to take any further assessment or examination unless you received a C7 email from Registry before 28 February 2020.   

3. I received a C7 email from Registry before 28 February 2020, what happens to me?

If you received a C7 email from Registry before 28 February 2020, you will not be awarded credit.  Unless you successfully appeal the C7, you will need to achieve these credits by retaking this course or another course next year.

4. If I successfully appeal the C7 and my course is one where exams are not going ahead, what will happen?

If you successfully appeal the C7, you will be awarded credit for the course without the need to take any further assessment or examination.

5. I have registered to take a resit exam.  How will I be treated?

Your School will be in touch by 5pm on 24 April 2020 to advise on what assessment you will need to complete and the timeline for its completion.

6. When it comes to applying for work placements or higher degrees or employment, will I be disadvantaged when my transcript shows ‘achieved’ rather than a grade for some of my level 1 or 2 courses?

No. There will be an explanation of the situation on your transcript.  Lots of students will be impacted in this way at other universities too.

7. Why is this decision only applying to level 1 and 2 courses?

Assessments at level 3, 4 and 5 directly inform your degree outcome and therefore it is important assessments are in place to ensure appropriate degree outcomes can be awarded.

8. What is the impact on examinations?

On campus exams will not take place. Assessment will however take place through alternative means.

Exams for online learning students conducted outside Aberdeen, will depend on the local conditions at the exam venue. Where an exam cannot go ahead, alternative assessment will be offered.

9. I failed a course in the first half session and need to resit. I had planned to do this in the summer resit diet. Will I still need to?
Yes, although not by way of a summer resit diet. Alternative assessment will be put in place and your School will be in touch by end of April with more information about what form this will take and when it will take place.
10. I am unwell and not able to take my assessments, what should I do?

Where you are unwell and unable to take your assessments, you should notify your School through the normal absence reporting in Student Hub. No medical evidence is required.

Where this happens, you will be recorded as MC (Medical Certificate) and will be eligible to undertake the next opportunity of assessment. Where the missed assessment is your first attempt, the next assessment will count as your first attempt. 

11. Will I receive my results on time?
At present it is intended that results will be returned by the normal deadline. Should delays occur (due to staff illness for example) you will be advised. Where necessary, priority will be given to results for final year students.
12. Will I be able to appeal my result if I am not happy with it due to the changes to teaching and alternative methods of assessment?
No. The Examiners will be informed about the change to alternative assessment and will be asked to take account of this in determining overall CGS marks for your course. Provided this is done, there would be no grounds of appeal.

Exams Level 1 and 2

1. How do I know if I am taking a course at level 1 or level 2?

If you are in your first or second year of study (unless you are registered for the MBChB or BDS), you will be studying courses at levels 1 or 2. Courses at this level will begin with a two letter prefix or subject code (i.e. HI or SO) followed by 15 or 25. In a very small number of cases, you may be taking a level 1 or 2 course in a later year of study.

2. Will I receive a grade for my level 1 or 2 course(s) and will it appear on my transcript?

No. You will not receive an overall mark or a grade (unless on some professional programmes/courses), but the University will record that you have passed your level 1 or 2 course(s) on your student record. You will be considered to have achieved these courses.

3. Do I need to complete any outstanding pieces of assessment?

No. You can receive the credit without undertaking the remaining assessment, provided the course you are taking is not professional accredited.

You may, however, wish to submit outstanding coursework for marking and feedback to ensure you can progress to the next year of your studies with as much information as to your understanding of the course as possible. You will not, however, receive an overall course grade.

4. Can I choose to complete any outstanding pieces of assessment?

You may wish to submit outstanding coursework for feedback to ensure you can progress to the next year of your studies with as much information as to your understanding of the course as possible. You will not, however, receive an overall course grade.

5. I’m taking a course for which assessment will continue because it forms part of an accredited programme. I am not, however, registered for the accredited programme. Do I need to take the assessment?

No. You can receive the credit without undertaking the remaining assessment. However, please be aware that choosing to accept credit rather than completing the assessment will result in you not being eligible to transfer to an accredited programme at a later date.

6. I have failed a piece of assessment that forms part of my course. Do I need to resubmit?
No. You will be awarded credit for the course without the need to take any further assessment or examination, provided it has not been categorised as professionally accredited course.
7. I have heard that some year 1 and 2 exams are still running in the Business School. Do I need to sit the exam for my course?

A small number of courses in years 1 and 2 are offering exams for accountancy accreditation purposes. A list of these is provided below. You only need to sit the exam if you think you might do chartered accountancy training with the Institute of Chartered Accountants of Scotland (ICAS) after your degree. If you do not sit the exams now, it does not mean that you cannot train with ICAS, but you will be required to sit the ICAS exams at that point instead. Other professional accountancy bodies such as ICAEW, ACCA and CIMA do not currently accredit our programme so if you plan to train with any of them you do not need to sit the exams.

 

Courses requiring an exam for Accountancy Accreditation

Level 1 Courses

AC1011 Accounting and Accountability

AC1515 Accounting and Entrepreneurship

EC1006 Economics for Business and Society

EC1506 The Global Economy

FI1004 Finance 1: Finance, Risk and Investment

Level 2 courses

AC2031 Management Accounting 2

AC2530 Financial Accounting 2

FI2004 Finance 2: Business Finance

FI2501 Financial Markets and Regulation

LS2533 Business Law

8. I am a level 1 or 2 student in the School of Biological Sciences – do I have to complete my outstanding coursework and take final exams?

Yes, if you are registered for an accredited programme. The programmes affected are:

Animal Behaviour, Behavioural Biology, Biological Sciences (BSc), Biology, Conservation Biology, Ecology, Environmental Science, Marine Biology, Plant and Soil Science, and Zoology.

Please look for correspondence from the School for details of how the assessments will be adapted for the circumstances.

9. I am a level 1 or 2 student in the School of Biological Sciences –I am scheduled to complete an online level 2 virtual field course this year but it hasn’t started yet.  Do I still need to do this field course and the assessment associated with it?

This is relevant for EV2802 and BI25F6.  If you would like to receive the credits for this field course this academic year, then yes, you must do the field course and the associated assessments.  The virtual field courses have been constructed to allow flexibility in terms of when they are completed.  However, if you would prefer not to do the field course this year, you will be allowed to progress into your next year of study and will be given the opportunity to take an equivalent field course next year.  It may mean that you are carrying forward a credit shortfall.  Please contact your School to confirm your status in regards to credits and progression.

10. I am a level 1 or 2 student in the School of Biological Sciences – I am a level 3 or a level 4 student enrolled in a level 2 field course and would like to achieve these credits in this academic year.  Do I need to complete the assessments for this field course?

Yes, if you would like to achieve credits for this field course you will need to fully engage with the course and pass the assessment.

11. I am an MA Education student. Does this decision apply to me?

If you are an MA Education student studying to become a teacher, your assessments will continue. The continuation of assessment is to support you by ensuring that you meet the requirements to become a teacher. The MA Education is professionally regulated and accredited by the General Teaching Council for Scotland. Unlike non-professional programmes, the assessments are required, being a part of the accredited programme design, in order to demonstrate the achievement of the professional teaching standard.

12. I am a BA Childhood Practice student. Does this decision apply to me?

If you are a BA Childhood Practice student studying to become an Early Learning and Childcare (ELC) professional, your assessments will continue. The continuation of assessment is to support you by ensuring that you meet the requirements to become an ELC professional. The BA Childhood Practice is professionally regulated and accredited by the Scottish Social Services Council (SSSC). Unlike non-professional programmes, the assessments are required, being a part of the accredited programme design, in order to demonstrate the achievement of the professional Standard for Childhood Practice.

13. I have resits outstanding that I intended to take during the May or summer resit exam diets. Can I still take these?

Yes, you will still be required to take resits which are outstanding from the first half session or the last academic year. Alternative assessment will be offered over the summer to provide you with the opportunity to make up your outstanding credit.  Your School will be in touch with more information.

Progression and Graduation

1. What is the impact on graduations?

It is with great sadness that we have taken the decision to postpone the summer 2020 graduation ceremonies. This is not a decision that we have taken lightly, however these are exceptional times and the safety of our community must remain our first priority.  

Students who are eligible will still be able to graduate In-Absentia (not in person) in the summer and receive their certificates by mail as proof of your qualification.  

There will be an opportunity to attend a ceremony at a future point to mark your graduation, potentially as part of the November graduation ceremonies if we are in a position to hold them. We will provide more details about your options for graduation in due course. 

2. I have been away on ERASMUS exchange/Study Abroad this academic year/half-session. Will the changes to teaching and assessment affect my progression to the next year?

The changes to teaching and alternative methods of assessment should have no effect on your progression. As per our standard procedure any credit achieved whilst at the partner institution will be considered by our ERASMUS/Study Abroad team as well as Student Progress Committee Convenors (if required) and will be processed.

Access Issues

1. I am unable to access MyAberdeen from home due to no internet access or no access to a suitable device or computer. What should I do?
You should contact your School to discuss which alternatives can be offered.
2. How can I familiarise myself with online learning resources?
We have setup a dedicated page with guidance and links to support. View our studying remotely page
3. Can I still access the Student Learning Service for advice on Academic Writing and Academic Skills or Maths support?

Yes, the Student Learning Service is still open to students, although face-to-face appointments, workshops and Maths drop-ins have been cancelled. In the meantime, students should consult the online resources in Achieve (for Undergraduate students) and Achieve+ (for Postgraduate students) via the ‘Organisations’ tab in MyAberdeen.

If you have any questions, please contact sls@abdn.ac.uk where you will be given the option of an online appointment.

4. Can I still speak with an Academic Skills, Academic Writing or Maths Specialist Adviser?
Yes, please e-mail sls@abdn.ac.uk and provide us with some details e.g. topic and subject area. The relevant Adviser will get in back in touch with you and offer an online alternative to a face-to-face meeting.
Student fees and finance

Last updated 27 March 2020

1. ​​​​​​How do I pay my tuition fees, accommodation fees or other debt?

With the exception of face to face payments at the Infohub, the University will continue to accept payment as normal.  The quickest and easiest way to make payment is by credit or debit card using our secure ePayments portal.   All other payment methods will take longer than normal to process.

 

Information on our payment methods are available on the web at Making a Payment.

2. Have you received my payment?

We do not automatically send receipts for payments but if you require a confirmation, email payments@abdn.ac.uk  However be aware it may take us longer than normal to allocate your payment.

3.  Will my Direct Debit still be collected?

Payment by Direct Debit will continue to be collected on or just after the payment date shown in your agreement.

4. Will I be able to request a payment plan or Direct Debit online?

We will continue to accept requests for payment plans and direct debits online at the present time.  However, it will take us longer than normal to respond to your request. 

5. Can I speak to someone about my debt?

We will not be providing our face to face Credit Control service desk at the Infohub, however you can still contact us at creditctr@abdn.ac.uk

Further information on managing money can be found on our student support pages.

6. I'm a volunteer - will I still receive my payment?

We will continue to process requests for volunteer payments where payment is to be made by BACS, though payment will be slower than normal.  We cannot provide cash for research volunteer payments.

Health and Wellbeing

I am feeling worried by the coronavirus-COVID 19 outbreak and it is impacting upon my mental health - is there support available?

We understand you might be worried about coronavirus and that being asked to stay at home or avoid other people might feel difficult or stressful. There are lots of things you can try that could help your wellbeing. Some examples include: connecting with people digitally; trying to keep active; finding ways to relax and keep your mind challenged (which can be study related, work related or otherwise). For more information about how you can take care of your mental health and wellbeing during the Coronavirus break please visit the MIND website.

If you are feeling overwhelmed students can contact ourstudent support team and staff can contact the university’s confidential employee assistance programme or talk to your line manager or HR partner.

Qatar

Last updated 26 March 2020

Teaching

1. Not all the teaching for my course has been delivered. What will happen?

Face-to-face teaching will not take place over the next 2 weeks of the term. Staff will continue to prepare teaching and learning materials for alternative online delivery. Please check your course pages on MyAberdeen.

2. I am a Postgraduate Taught student and I have a block teaching course that is due to be delivered. What will happen?

AFG will provide specific guidance about the alternative methods of teaching that will be used (e.g. recorded lectures, online tutorials). There is no planned pause in delivery this week.

3. Not all teaching for my course has been delivered yet. What happens about my assessment?

You will be assessed on the content that has been delivered by any means (face to face or by alternative means). Further details will follow on this shortly.

4. What form will alternative teaching take?

Alternative teaching may take a variety of forms. This may include a range of content in MyAberdeen including recorded lectures and other teaching resources such as texts. Tutorial sessions may be delivered using Collaborate, a tool which allows you to engage virtually in a class setting. Courses may also make use of Discussion Boards. AFG Course Coordinators will guide you as to how teaching will be delivered for your particular course.

5. What support is available to me to help me study remotely?

Guidance on studying online is available here.

6. Will I be able to access the library?

You will be able to access online resources within the Library. Guidance is available here.

7. Can I still approach academic staff for help whilst undertaking alternative methods of teaching?

You should continue to seek advice from academic staff. As teaching is no longer taking place on campus, email may be the best way to make contact. Please be aware that it may take slightly longer than usual for staff to respond to you but they will respond as soon as possible.

Assessment

1. The University has decided that most Level 1 and Level 2 students will not be required to sit any further assessment (examination or any other outstanding assessment).  Which exams and assessments ARE going ahead? Am I affected?

Some courses for programmes that are accredited by Professional and Statutory Bodies (e.g. Accountancy) will be affected. AFG College will contact you directly via email by 12 noon on Friday 27 March about your situation.

2. My course is one where there will be no further assessment or examination.  What do I need to do to get credit for my course?

Nothing. You will be awarded credit without the need to take any further assessment or examination unless you received a C7 email from Registry before 28 February 2020.   

3. I received a C7 email from Registry before 28 February 2020, what happens to me?

If you received a C7 email from Registry before 28 February 2020, you will not be awarded credit.  Unless you successfully appeal the C7, you will need to achieve these credits by retaking this course or another course next year.

4. If I successfully appeal the C7 and my course is one where exams are not going ahead, what will happen?

If you successfully appeal the C7, you will be awarded credit for the course without the need to take any further assessment or examination.

5. I am enrolled as a resitting student.  How will I be treated?

AFG College will be in touch by 5pm on 31 March 2020 to advise on what assessment you will need to complete and the timeline for its completion.

6. When it comes to applying for work placements or higher degrees or employment, will I be disadvantaged when my transcript shows ‘achieved’ rather than a grade for some of my level 1 or 2 courses?

No. There will be an explanation of the situation on your transcript.  Lots of students will be impacted in this way at other universities too.

7. Why is this decision only applying to level 1 and 2 courses?

Assessments at level 3 directly inform your degree outcome and therefore it is important assessments are in place to ensure appropriate degree outcomes can be awarded.

8. Are assessments going ahead?

On campus exams will not take place.  Assessment will however take place through alternative means.

9. On campus exams have been cancelled. How will I be assessed?

Due to coronavirus restrictions, it is not possible to bring students on to campus to undertake examinations and other face to face assessments.  As a consequence, where these  kinds of assessments were in place, alternatives will be developed. AFG College, and in particular, the Provost (Russell Williams) will provide detailed information and guidance on the assessment that will be used for your course. Please wait for this information and guidance to come out.

10. What is an alternative assessment?

Alternative assessment is assessment which is used in place of in-person exams or assessments.  This may take the form of open book examinations, online assessments or forms of continuous assessment such as essays. 

11. I need to take a resit in the summer resit diet. What should I do?

At present, the resit diet is going ahead as planned. We will inform you if we need to make alternative arrangements.

12. I am a final year student and I am concerned about the impact of alternative assessment on my degree classification. Will this be taken into account?

The Examiners’ will be made fully aware of the change of assessment and will be asked to take account of this when determining your overall course marks and degree classification.

13. I am unwell and not able to take my assessments, what should I do?

Where you are unwell and unable to take your assessments, you should notify AFG through the normal absence reporting in the Student Hub. No medical evidence is required. Where this happens, you will be recorded as MC (medical Certificate) and will be able to undertake the next opportunity of assessment. Where the missed assessment is your first attempt, the next assessment will count as your first attempt.

14. Will I receive my results on time?

At present it is intended that results will be returned by the normal deadline. Should delays occur (e.g. due to staff illness), you will be advised. Where necessary, priority will be given to results for final year students.

15. Can I choose not to take the alternative assessments and instead sit my exam during the summer resit diet of exams as a first attempt?

No. Unless you are unwell or have other good cause, it will be expected that you will undertake the alternative method of assessments.

16. Will I be able to appeal my result if I am not happy with it due to the changes to teaching and alternative methods of assessment?

No. The Examiners will be informed about the change to alternative assessment and will be asked to take account of this in determining overall CGS marks for your course. Provided this is done, there would be no grounds of appeal.

17. I received an email from the University about assessment. What does this mean?

This email advised that Level 1 and Level 2 students will not be required to complete any further assessment (examination or any other outstanding assessment) for this semester. Included in the Level 1 and 2 communication was additional information was a note about Professional, Statutory and Regulatory Body requirements: There are a small number of exceptions for Professional, Statutory and Regulatory Body requirements (eg Law, Accountancy, Medicine and Dentistry).  Schools will be in touch with those students concerned directly to confirm the alternative assessment plans by midday on Friday 27 MarchPlease wait to hear from your School.

18. Does this apply to me as an Accounting and Finance Level 1 or 2 student?

For L1 and L2 students studying in Qatar this does not apply to you. As a Level 1 or Level 2 student in Qatar, you will not be required to complete any further semester 2 assessment (examination or any other outstanding assessment). 

 

Progression

1. I am an Undergraduate student, will I be able to progress to my next year if it is not possible for me to undertake my assessment, or if I fail an alternative form of assessment?

Where necessary, the credit requirements for progression to the next year of study may be revised to recognise the impact of the situation (e.g. where exceptionally it has not been possible to provide an alternative assessment for a course). Where you are unwell and unable to take an assessment, this will be taken into account as usual.

Technical Issues

1. I am unable to access MyAberdeen from home due to no internet access or no access to a suitable device or computer. What should I do?

If you are in this situation, you should contact AFG to discuss whether alternatives can be offered.

Prospective Students

Last updated 26 March 2020

1. I have made an application to study at the University of Aberdeen in September 2020 and I have not heard back yet. Should I be worried?

We appreciate this is a very anxious time for everyone. We are doing our best to process applications as quickly as possible. Our Admissions Team is working remotely from home now, which will lead to some delays, but please rest assured that if you have applied you will receive a response as soon as possible.

2. I have a conditional offer, but my education has been interrupted due to Covid-19 (school closed, exams cancelled, classes missed, etc.). I am worried this means I will not meet the conditions of my offer - what should I do?

As announced by the UK and Scottish Governments, school pupils will be awarded a calculated grade for any exam they were entered for, even though formal face-to-face exams have been cancelled. We recommend that you contact your school for guidance, if you have not already received this.

We appreciate the situation will be different in other parts of the world. Please be assured that, wherever you are from, we are looking at all options to support your future ambitions to join the University of Aberdeen and will keep you updated on this. If you have any concerns, please contact study@abdn.ac.uk with your Applicant ID number for us to discuss your circumstances.

3. Are you still accepting applications to join in September 2020?

If you are interested in studying at Aberdeen, whether in September 2020 or beyond, we would encourage you to still apply. We are processing applications as normal, but there will be some delays due to our Admissions Team working remotely from home. Even if you cannot currently leave your home country, we would still encourage you to apply.

4. What do I need to do about applying for accommodation?

Applications for accommodation should be made as usual. We have many accommodation options and continue to guarantee that all new entrants are offered a place in University accommodation, should they apply by the deadline. Please visit our Student Accommodation web pages for more information and to keep up to date: https://www.abdn.ac.uk/accommodation/.

5. Can I visit the campus? 

For the foreseeable future, all campus visits and on-campus events are cancelled. If you have booked onto an event, you will be sent more information. We are looking into online alternatives to allow prospective students to interact with our staff and students - keep an eye on our social media channels for more information.

6. Will the University still attend recruitment events within the UK or internationally?

The University of Aberdeen is currently not travelling to any events or education fairs. We are looking into online alternatives to support our prospective students to interact with our staff and students. We would love to hear from you – keep an eye on our social media channels for more information.

7. Have there been changes to semester one start dates?

There are no changes to the semester one start dates, however, the University understands the concern of applicants who may be struggling to book an English language test or whose home institution is closed.  We will work with you to be as flexible as possible.

If you are concerned about arriving in time for the September start date, please contact study@abdn.ac.uk.

8. I have an English Language condition as part of my offer to study at the University of Aberdeen but I cannot book an IELTS test - what should I do?

The University of Aberdeen is monitoring the situation with regard to English Language providers such as IELTS and TOEFL unable to offer examinations at present. For those with conditional offers indicating English Language – the condition remains in place.

The Language Centre has changed the start dates of both the 10 and 5 week pre-sessional programmes to support applicants. View further information on start dates for our pre-sessional programmes.

We will to work with applicants and should you have any concerns or would like to discuss your options, please contact study@abdn.ac.uk.

9. I have an academic condition as part of my offer to study at the University of Aberdeen, but my university has indicated my degree certificate will be issued later due to extended closures - what should I do?
There may be other documentation we can accept, please contact study@abdn.ac.uk to discuss your circumstances.
10. Can I/should I defer my place for September 2020? 

We are working hard to ensure that new students can start their studies in September 2020 as planned. Should this change we will contact all our applicants with further information. At this stage there is no need to defer your offer. However, if for whatever reason, you think you will be unable to join us in September 2020 you can request to defer your offer by emailing us: pgadmissions@abdn.ac.uk for postgraduate applications.

For undergraduate applications, requests to defer will be considered, please email us at: ugadmissions@abdn.ac.uk.

Offers of admission for PGDE study cannot be deferred to 2021 at this stage.

11. I had asked to defer entry from September 2020 to September 2021, but I have now changed my mind.  Can I take up my offer in September 2020?

Please contact ugadmission@abdn.ac.uk for undergraduate applications and pgadmissions@abdn.ac.uk for postgraduate applications and we will consider your request.

12. What is the last day I can arrive in the UK for classes?

The University will continue to support our applicants due to start in September 2020. The University will work to be as flexible as possible and will accept late registrations, and the current last date of registration is the 25th of September. It may be an option to defer to a later start date.

If you have any concerns or would like to discuss your options, please contact study@abdn.ac.uk.

13. I am due to attend the 5-week pre-sessional programme or 10-week pre-sessional programme but will not be able to provide evidence of my English level or apply for a Tier 4 visa because of the closure of IELTS and visa centre - What should I do?

The University of Aberdeen is monitoring the situation with regard to English Language providers such as IELTS and TOEFL unable to offer examinations at present. For those with conditional offers indicating English Language – the condition remains in place.

The Language Centre has changed the start dates of both the 10 and 5 week pre-sessional programmes to support applicants. View further information on start dates for our pre-sessional programmes.

We will to work with applicants and should you have any concerns or would like to discuss your options, please contact study@abdn.ac.uk.

14. I cannot get an appointment at a UK Visa centre to organise my biometric testing - what should I do?
The University is closely monitoring the situation. You should check the UKVI website for the most up to date information. If you have any concerns or are unable to get a visa appointment, you should contact study@abdn.ac.uk to ensure we are aware of your situation.
15. How can I contact the University?

Our phones are currently not in operation as we are working remotely from home. You can reach us by emailing study@abdn.ac.uk and by following us on social media:

University of Aberdeen Facebook
University of Aberdeen Twitter

You can also chat to our students and staff via Unibuddy: https://www.abdn.ac.uk/study/student-life/student-chat.php.

International and Exchange Students

Last updated 27 March 2020

1. I am an incoming Exchange/Study Abroad/Erasmus student. What does the removal of Level 1 and 2 assessments mean for me?

We will be working with each and every one of our partners to ensure that no student is academically or materially disadvantaged by this decision. Any student who needs a result to enable credits / courses to transfer back, or who wishes to receive a graded assessment, will be provided with assessment to enable a grade to be awarded.

2. I am a Level 2 student on Erasmus/International Exchange – do I still need to complete my assessments for my host institution?

As you are enrolled for courses at your host institution this semester, we expect you to continue to fulfil their requirements in terms of engagement and assessment.

Students who have been enrolled for courses in Aberdeen this semester are deemed to have received sufficient teaching and completed sufficient assessment for credit to be awarded on a pass/fail basis.

The University of Aberdeen is not in a position to determine whether sufficient teaching and assessment have been completed at your host institution to award credit, and therefore you should continue to fulfil their course requirements.

Should students fail to achieve the required number of credits at their host institution, extenuating circumstances will be taken into account during the credit transfer process.

3. I am due to be going on exchange in August/September 2020 - will this still be going ahead?

At present, outgoing study abroad and exchanges are scheduled to go ahead for academic year 2020/2021. Even though Semester 2 results are already known, offers will still be considered conditional until early June 2020, when final decisions will be made.

4. I am currently a University of Aberdeen student on exchange - should I be returning home because of the impact of coronavirus-COVID 19?

While we had been advising our students to strongly consider returning home, we recognise that travel restrictions are making this increasingly difficult. We therefore recommend that students stay where they are, unless they are very confident that they will be able to reach their end destination. We make this recommendation on the basis that the ability to travel is likely to be further restricted in the coming days and weeks, and we don’t want students to be stuck in a midway location without adequate support.

Please be aware that, depending on the area our students are travelling from, they may be quarantined or have to self-isolate if they return home – so this may inform your decision as to whether to travel.

Please check the latest FCO travel advice before making arrangements.

5. I am currently a University of Aberdeen student on exchange. My host university has suspended face-to-face teaching. What does this mean for my academic studies?

The University is in close contact with all our students currently studying on exchange in other countries. We are also working with our network of partner institutions to ensure you are receiving the support you need.

While face-to-face teaching has been suspended at many universities around the world, in most cases, courses have moved online and can be done at a distance. Thereby minimising any disruption to your studies.

If your host university is not offering online courses, please inform the Go Abroad Team so that we can look at alternative ways for you to achieve your required credits.

6. I am due to be going on exchange in August/September 2020 - will this still be going ahead?
At present, incoming study abroad and exchanges are scheduled as normal to begin in September 2020. We are working closely with our partners and will advise if there is any change to the current situation.
7. I am an international student on a visa to study in the UK, what if I want to return to my home country or cannot return to my studies in the UK due to the coronavirus pandemic?
Undergraduate and Postgraduate Taught students:

 

All undergraduate and postgraduate taught students may choose to travel home but please do the following so we can reduce any impact on your studies:

  • Check it is safe to travel and you are aware of any travel restrictions issued by your home country and the UK. We recommend following the Foreign and Commonwealth Office for updates. 
     
  • Log your return home through the absence reporting tool on MyAberdeen, MyMBChB (Medical students) or MyBDS (Dentistry students), ensuring that you let us know when you are leaving the UK and where you are travelling to. By reporting this, you are notifying the University of your departure from the UK as per your Tier 4 responsibility to keep the University up to date with your contact information; you are NOT reporting an absence from studies.
     
  • Continue to engage fully with your learning through any online delivery and assessment arrangements your school have put into place. This is required for the University to evidence to the Home Office (UKVI) that you are actively studying from a distance.
     
  • Check your University email account regularly for any updates on the situation.

Postgraduate Research Students:

All Postgraduate Research students may decide to travel home, but please discuss your plans to study off-campus with your academic supervisor as soon as possible.

Please also do the following so we can reduce any impact on your studies:

  • Check it is safe to travel and you are aware of any travel restrictions issued by your home country and the UK. We recommend following the Foreign and Commonwealth Office for updates.
     
  • If you are returning to your home country, please complete an off-campus form with an initial off-campus duration of up to 60 days (subject to extension dependant on how the COVID-19 situation develops in the coming weeks). The off-campus form can be found here. Please note that academic justification for going off-campus will not be required in these exceptional circumstances.
     
  • Whether you decide to stay in Aberdeen or return overseas, continue to engage fully with your academic supervisor on a regular basis. This is required for the University to evidence to the Home Office (UKVI) that you are actively studying from a distance.
     
  • Check your University email account regularly for any updates on the situation.
8. My UK visa is due to expire soon and I am unsure if I will be able to extend my visa or return to my home country. What should I do?

If you are a hold a visa to live, work or study in the UK and your visa is due to expire soon, we understand that you might be anxious and uncertain about the impact the COVID-19 pandemic may have on your ability to either return home before your visa expires, or apply for an extension to your visa.

On 24 March 2020, the Home Office UKVI announced that any UK visa holder whose immigration permission has expired, or will expire, between 24 January 2020 and 31 May 2020 will be eligible for an extension to their leave up until 31 May 2020. In order to be granted the extension, you must email the Coronavirus Immigration Help Centre.

For more information on this update, please visit The Home Office and UKCISA webpages, and if you have any questions, please contact our International Student Advisers

9. Will my visa be affected if I return home?

Advice from the Home Office recognises the current situation is exceptional and will not take any compliance action against students or employees who are unable to attend their studies/work due to the coronavirus outbreak, or against sponsors which authorise absences and continue to sponsor students or employees despite absences for this reason.

The Home Office will keep this under review, especially if the length of absences mean a potential repeat of period of studies become necessary.

You are encouraged to check  The Home Office and UK Council for International Student Affairs (UKCISA) websites for any updates.

10. I am an international student on a visa to study in the UK, where can I find the latest visa information in relation to COVID-19?

We recommend that you regularly check The Home Office (UKVI) and the UK Council for International Student Affairs (UKCISA) COVID-19 webpages.

If you have any questions regarding COVID-19 and its impact on your immigration status please get in touch with the International Student Advisers by email: student.international@abdn.ac.uk

11. I am a Postgraduate Research student on a Tier 4 visa, what if I have concerns over my ability to progress with my research due to COVID-19?

If you have any concerns regarding the ability to make progress with your thesis during this time, please discuss with your supervisor whether any work at all can be done on the thesis (e.g. reading, writing, analysis, transcribing etc). The Postgraduate Research Student FAQs may give you some scenarios to help with this conversation.

If after discussing with your supervisor, you are still unable to progress with your thesis as a direct result of the COVID-19 situation, you should complete a postponement form. You can find details of this in the supervisor’s handbook. If you want to take a break from your studies for any reason other than being required to do so as a result of COVID-19, you should complete a suspension application as normal.

The University is current awaiting further guidance with regards to how long we can sponsor a Tier 4 student during a period of postponement due to COVID-19. Current guidance will allow for a maximum of 60 days for a deferral of study, but we are awaiting an update as to whether this rule will be temporarily changed.

12. Can I work full time on my Tier 4 visa now that face-to-face teaching and attendance on campus have been suspended?

Until the official start of Spring break, which is Friday 27 March 2020, you cannot work more than 20 hours per week. Submitting papers is still classed as engaging in your studies.

You can then work more hours during the Spring break until term resumes on Monday 20 April 2020.

Although on-campus teaching has been suspended, you are still engaging in your studies and in order to keep your Tier 4 visa, you cannot work more than 20 hours per week during what would normally be term-time.

Postgraduate students are not allowed to work full-time during the summer. You will still be working on a dissertation or project, so the summer months are not classed as a vacation period for postgraduates. This is because although you may not be attending classes, in theory you are still studying, and your course is of 12 months duration.

You can do most kinds of work, but you must not:

  • be self-employed
  • engage in business activity
  • be employed as a professional sportsperson including as a sports coach
  • be employed as an entertainer which includes actors, musicians, dancers and other performers
  • take a permanent full-time job
  • work as a doctor or dentist in training, unless you are on the foundation programme.

Please note that a week is defined by UK Visas as “a period of 7 days beginning with a Monday”.

If you have any further queries regarding your working conditions, please email student.international@abdn.ac.uk

Staff related

Last updated 27 March 2020

General

1. What support is available for teaching and working remotely?

The eLearning team has developed useful resources and guidance, available here: Teaching Remotely

2. I work in a role that can't be done from home, what will be expected of me?

There are a very small number of roles that require staff to be on campus.

Where you work in a role that otherwise can’t be undertaken at home, your line manager will explore with you the possibility of undertaking activities that can be undertaken from home. Such activities would fall within the grade of your current role.

Otherwise, staff will be paid normal pay.

3. My job requires me to continue to be on campus. Does the fact staff are being asked to work from home mean it is not safe for me to work on campus?

No it does not mean this. There have been no confirmed cases on campus and were there to be the local public health team would advise on requirements regarding closure of buildings, cleaning etc.

Where staff continue to be required to work on campus, the University will put in place measures to ensure ‘social distancing’ in line with the national guidance.

4. My role requires me to have face-to-face contact with individuals, eg to provide support to them. What adjustments are being made to ensure it is safe for me to do so?

These scenarios should be minimised but speak to your line manager where this cannot be avoided. Physical contact and being in close proximity should still be avoided and good hygiene standards will need to be maintained.

Your manager can seek advice from the Health, Safety and Wellbeing Team if necessary.

5. I am on a temporary services agreement or guaranteed minimum hours contract. What support is in place for me?

We are aware that those on temporary services or guaranteed minimum hours contracts are concerned about the long-term implications for their income as a result of the disruption.

We are committed to paying for any work already scheduled and we are exploring ways of minimising any impact on those who have recently undertaken regular activity for the University.

Those scheduled to work at events that have now been cancelled, will still be paid for their time and are advised to complete a timesheet in the normal way.

6. My child / dependant is self-isolating, am I entitled to time off work?

Where a close contact has been identified by a medical expert as needing to self-isolate, is undergoing tests or has tested positive for Coronavirus, you may also be required to self-isolate.

In this period where we are all required to be in isolation, please remember to report any instance of medically recommended self-isolation to your HR Partner/Adviser.

If you are well and able, you may continue to work from home.

If you are not able to work from home or feel unwell you will be paid normal pay.

7. My child / dependant's school is closed/ I am required to care for a relative who is unwell.

If you are able to work from home you should do so. Please discuss with your line manager. It is recognised during this period that you may not be able to undertake normal activities and/or work normal hours.

Should you not be able to undertake work from home please discuss with your line manager.

During this period staff will continue to be paid as normal.

Annual Leave during COVID-19

1. I have annual leave already approved by my line manager, can I still take it?

Yes you can still take your leave and the University would stress that during this period, where many staff are working from home, it is important to take leave in order to have a proper period of rest away from work and to avoid building up leave towards the end of the holiday year.

2. I have annual leave approved by my line manager but want to cancel it as I can no longer travel to my holiday destination.

The University understands that given the severe travel restrictions in place and steps being taken by airlines, hotels etc that planned holidays may no longer be able to go ahead. If you want to amend the amount of leave you wish to take or cancel altogether leave that your manager has already approved please discuss with your line manager.

Your manager should be sympathetic to your request while being mindful of the overall guidance that leave should still be taken this year to ensure proper rest from work and to avoid build up on leave towards of the 2019/20 annual leave year. Your request to cancel may be declined where there is a clear operational justification. If you have any concerns where a request to cancel has been declined you may raise this with your HR Partner who in turn will discuss with the line manager.

3. Am I able to book annual leave at this time?

Yes you are able to book annual leave and are encouraged to do so in order to ensure a period of proper rest from work during this time and to avoid building up leave towards of the holiday year – please seek approval of your line manager in the usual way.

4. What if I am unable to take all of my annual leave in this leave year due to Coronavirus?

The University is aware that taking all of your annual leave entitlement may be more difficult in the circumstances. You are encouraged to book annual leave in order to ensure proper rest from work.

Any carry over of leave to the next holiday year is expected to be in line with the Annual Leave Guidance ie no more than 7 days (pro rata for part time staff) will be carried over to the 2020/21 leave year. Discretion is encouraged regarding the expectation of no more than 7 days (pro-rata for staff who work part-time) carry over. Examples of where discretion will apply include but are not limited to: - where operational demands prevent staff from being able to take annual leave; - where resource circumstances prevent staff from taking leave (for example covering the absence of a colleague); - where agreed in advance, staff wish to carry over additional days on a one-off, or ”holiday of a lifetime” basis.
 

More information

Payroll

1. Will I get paid?

For salaried staff, payment will be on the last banking day of the month, as normal.

Timesheets must be received by the Payroll Deadline to be guaranteed for payment at the end of the month.

Any timesheets not received by the deadline will be carried forward to the following month.

2. What if I have a query about my pay?

Contact payroll@abdn.ac.uk

3. Will I still receive a hardcopy payslip?

During this time, we will suspend printing and mailing hardcopy payslips via internal mail. Normal service will resume as soon as practicable. Access to payslips will continue via the MyHR portal.

4. I am about to retire and need to contact pensions, what should I do?

Contact pensions@abdn.ac.uk

Finance and Procurement

Payments to Suppliers

1. Will suppliers be paid?

We will continue to process and pay authorised supplier invoices as normal.  It may take us longer than normal to process invoices, but if an invoice is not authorised payment will be delayed.  Please ensure you continue to review and process your tasks on the Finance System.

2. What if a supplier puts the University’s account on stop?

If a supplier puts the University’s account on stop due to non-payment please contact the Accounts Payable team (acpayable@abdn.ac.uk) who will investigate.

3. How do I make an urgent purchase?

Each SAO and Professional Services Directorate has access to a Credit Card that can be used for emergency purposes.

 

Other Payments

1. What if I need to pay a student urgently?

Students should contact their School Planning Accountant to advise them of their situation.  Contact information can be found on the University website here. The School/Section will contact the Accounts Payable team (acpayable@abdn.ac.uk) to arrange payment.  We will be able to make urgent payments if required. 

Recurring student stipend payments will continue to be paid on the normal payment dates each month.

2. Will staff expenses be paid?

We will continue to pay expense claims each week which have been approved by the respective line manager.  You should enter your expense claim as normal into the Finance System and providing the budget holder (or line manager) approves the claim you will receive payment.

3. Will third party expenses be paid?

We no longer have access to postal services but can process third party expenses if received electronically.  Completed third party forms and receipts should be sent as a single electronic file to Accounts Payable email (acpayable@abdn.ac.uk), preferably in pdf format (one file per claim).  If forms and receipts are being photographed or a scanning app is used to create the electronic document the final output must be legible.  We still require forms to be completed correctly i.e. coded and clear totals for payment, but will accept electronic signatures.  If a signature is not available please include an email from the appropriate budget holder or Head of School confirming that the expense is authorised.

 

Procurement

Any procurement queries will be dealt with as normal.

For any queries including issues with setting up new suppliers or to request a copy of a PO, contact procurement@abdn.ac.uk

Accounting Teams – Financial Planning & Budgeting / Financial Accounting

Queries will be dealt with as normal but please note we may be slightly slower in responding.

International

Any queries should be sent to Scott Sinclair to deal with remotely as required.

 

For any other queries, please find the appropriate email contact from the Finance Contacts page.

 

Research

Research Funders Quick Links | Research Grants and Contracts | Research involving the NHS | Research involving human participantsResearch Excellence Framework Postgraduate Research StudentsUKRI Funded Students

Research Funders Quick Links

Last updated 23 March 2020

Quick links

This page contains guidance on Coronavirus and advice for researchers being issued from the major funders of research for the University of Aberdeen. This is an evolving situation so please review this page and your funders' own webpages regularly for updates.

UKRI

Wellcome

Carnegie Trust

European Commission

British Heart Foundation

NIHR

Royal Society

British Academy

Leverhulme

The Academy of Medical Sciences

Health Foundation

CSO

Cancer Research UK

Research Grants and Contracts

Last updated 23 March 2020

1. I'm preparing a grant application. Will I still be able to submit it during the disruption?

R&I remains operational however please allow extra time ahead of the funder submission deadline, and ensure your School approver’s are available to approve.  If your School approvers are not available, please contact your BDO as soon as possible.

2. I’m applying to a COVID-19 rapid call.  Do I have to do anything in addition?

Please contact your BDO in R&I as soon as possible so that we can fast track your application.

3. Will funders be extending the submission deadlines for Funding Calls?

Most funders are taking a pragmatic approach to dealing with the evolving situation, and we are aware that some deadlines have been extended.  However this is likely to be Funder and / or scheme specific so please check the Funder website for further information.

4. I have a research contract that needs an authorised signature. Will it still be signed?

Arrangements are in place to ensure contracts are signed on schedule. Please contact your R&I School contacts as usual to arrange.

5. I have just been awarded a new project I need to accept by a fixed deadline. What should I do?

R&I remains operational. Please liaise with your usual R&I contacts. If your acceptance requires a “wet” signature we will work with you and the Funder to ensure this is complete.

6. Do I need to delay the start of my new research project?

Where allowable within the funder’s terms and conditions it may be worth considering delaying the start of your project to ensure there is minimal impact on your research. Please contact your BDO/RF cost accountant for advice.

7. I have a subcontractor who requires payment?

Presuming this is in line with the contract (e.g. the work has been completed, or that advance payments were agreed), please ensure your subcontractor sends the invoice electronically to the email address in the agreement with all the relevant backing documentation and this will be paid as per normal processes. If you receive the invoice directly please forward to your grant administrator.

8. I have field work (including interview and observations) in the UK currently underway or about to start. What should I do?

It’s likely that any fieldwork in the UK is going to be difficult and should be rescheduled for later in the year if possible. If your fieldwork is dependent on the time of year, then you may need to consider alternative arrangements and discuss this directly with your Funder and your Head of School.

9. If I get an extension and my project incurs additional costs, who will cover these costs?

This will vary dependent on the funder and the nature of cost, approval to secure an extension should be sought via R&I in the first instance.  The University of Aberdeen is actively engaging with funders to seek clarity on this.

10. My confirmed activities or travel plans have had to be cancelled and my project has lost money. Will the project be reimbursed?

We anticipate that funders will adopt a pragmatic approach on this, however it is likely to be variable, as such please refer to the individual funder’s guidance. Where travel plans have been cancelled upon government advice, the costs should be recovered from the travel supplier where possible. Further guidance can be found from the University’s Insurance office.

11. Can I proceed with recruitment to any grant-funded posts?

This is being considered on a case-by-case basis. However you may wish to consider delaying if you anticipate impact on your research project due to COVID-19.

12. How will I be able to review the financial expenditure on the grant?

You will be able to monitor your budget via the finance system.

You can request budget updates from your grant administrator but depending on the urgency of your request there may be a delay in responding.

13. I have long-term research in progress (archival studies/laboratory/field work) - how will I ensure these can be maintained?

In the first instance you should make your line manager, Director of Research and Head of School aware of the requirements.

Research involving the NHS

Last updated 23 March 2020

1. Suspension of recruitment to all studies sponsored by NHS Grampian, University of Aberdeen or co-sponsored by NHS Grampian and University of Aberdeen apart from COVID-19 studies.

In order to address the current and potential implications of the COVID-19 outbreak on our patient population we have taken the difficult decision to suspend new recruitment into all studies sponsored by NHS Grampian, University of Aberdeen or co-sponsored by NHS Grampian and University of Aberdeen involving NHS patients across the UK. This would not impact on any potential COVID-19 studies.

As from 16th March 2020, please advise all participating sites not to approach any new patients regarding imminent clinical study participation. Patients who have already signed informed consent should continue to screen and register for the trial where the local principal investigator considers it safe and in the patient’s best interests to do so. Please consider that face-to-face follow-up visits may also be suspended in the near future. Patients may still be approached about observational studies or pre-screening studies where this participation requires no additional visit attendance by the patient or face-to-face contact with the study team and the study team have capacity.

There may be some studies which, through our risk assessment process, will be categorised as providing “essential clinical care”. If you feel your study meets this criteria please contact researchgovernance@abdn.ac.uk with details of the study (CI, IRAS number, Title) along with a justification, and plan for ongoing recruitment including the availability of study specific staff.

At this stage we advise sites to continue with planned follow up visits, in accordance with the study protocol. Where possible amendments should be made to the study protocol, and sent to the Research Governance Team as detailed below, to allow follow-up visits to take place remotely. However, be aware that this is a rapidly changing situation and further updates will follow as required.

In order to mitigate the impact of COVID-19 for our sponsored studies, the sponsor team will work with you to:

  1. Prepare and submit study amendments in order to allow follow-up visits to take place remotely were possible.
  2. Detail protocol deviations - For CTIMPs the MHRA expect there to be an increase in protocol deviations but have requested that these are documented in the normal manner. Please contact the research governance team regarding these as per normal practice

In addition, the sponsor team will

  1. Postpone any site or study monitoring and auditing visits unless there is a subject safety issue which cannot be addressed remotely. Where required, we will make arrangements for remote monitoring  and auditing and will submit necessary amendments
  2. Postpone any Sponsor initiation visits.  We recommend that on-site initiation visits be postponed by study teams or done remotely, and that new sites are not opened at this time.

We are in the process of monitoring IMP supplies for our Sponsored CTIMPs and if extra orders are required for sites these will be ordered where appropriate.  We have slightly less control when participating sites have to supply IMP from NHS stock and NHS are not permitted to stockpile.  However, if NHS supply chains remain intact there should be no issue.

HRA advice is available at https://www.hra.nhs.uk/planning-and-improving-research/policies-standards-legislation/covid-19-guidance-sponsors-sites-and-research

MHRA advice is available at https://mhrainspectorate.blog.gov.uk/2020/03/12/advice-for-management-of-clinical-trials-in-relation-to-coronavirus/

We ask that you communicate this information to Principal Investigators involved in your study (s) and participating sites for your trial(s), feel free to share with other stakeholders e.g funders. Project managers will help with this task. Ongoing contingency planning is underway and further correspondence will follow should the situation change.

Visits to participants in the community: Following updated advice from the UK and Scottish Governments to avoid unnecessary travel and to implement the recommended social distancing guidance, please be aware that all face-to-face visits to research participants in the community, for both NHS and non NHS participants,  should now be suspended. This information supersedes advice issued previously and should take effect immediately.

Should you have any queries please direct them to researchgovernance@abdn.ac.uk

Research involving human participants

Last updated 27 March 2020

1. I have ethical approval to conduct research that involves face to face interviews or human contact which now cannot go ahead.  What do I do?

All ongoing research must be reviewed (and revised where necessary) to introduce changes in how interactions with human participants are conducted.  For all approved research projects that involve face to face contact e.g. interviews, focus groups, etc, researchers must consider if they can adapt their research to enable remote interactions with their participants.  If this will not be possible, then the research must be paused.  All decisions to either pause or amend approved research activity must be made as soon as practicable, ideally by Friday 03 April

For research that involves NHS participants, please contact researchgovernance@abdn.ac.uk or refer to the separate FAQ guidance published on “Research involving human participants”.  

The School of Psychology have circulated email guidance to their students and staff on this issue.  If you have any queries regarding ethical approval of Psychology research, please contact the Psychology Ethics Chair, Dr Jasna Martinovic, on j.martinovic@abdn.ac.uk.

2. Does my ethical approval have to be amended if I simply replace face to face contact by online interviews via skype (or similar) or by an online survey?

University Ethics Committees have *temporarily suspended the requirement for approval of amendments that relate only to changes to participant interactions from face to face to remote interactions, unless there will also be a *substantial change to the research protocol as a result of the change.  (A *substantial change to protocol might be a change that would alter the level of risk to the participant i.e. if the research involves vulnerable participants, to do so remotely might remove the safeguard of the researcher being able to detect distress face to face and mitigate risk by referring the participant to an appropriately trained person). 

(*Note that a change in contact method would normally require the submission of an amended application for ethical approval of research and will again once the current situation has ended.)

3. My research does not involve face to face contact – can it go ahead?

Participants may still be approached about observational studies e.g. via Skype or online surveys/questionnaires where this was included in the original research proposal and has already received ethical approval.

Participants who have already signed informed consent forms for research that does not involve face to face contact can continue where the researcher considers it safe, and where it is in the participant’s best interests to do so. 

4. I have to pause my research – what do I need to do?

Researchers must inform all participants that the research has been paused.  It will be essential that in whatever communication is issued to participants, they are advised how any actively enrolled participants will be managed, particularly concerning any safety monitoring/follow-up etc where applicable.

Unless the changes made to pause the research result in a *substantial change to protocol, the pausing of a research study and issue of an update to participants will not be considered as a modification to their previously approved research (i.e. researchers will not be required to submit an amended application for ethical approval). However, they must retain details of the temporary pause within their own research records.

5. What do I need to bear in mind if my research will go ahead remotely?

If data collection has not yet commenced, the recruitment plan must be amended to reflect the changes made to recruit and interact with research participants remotely. The updated recruitment plan should be retained by the researcher, and an amended application for ethical approval will not be required unless these changes will also result in a *substantial change to the research protocol.

If data collection has already commenced and will now change to remote participant interaction, the recruitment documents must be updated to outline how the remote interaction will occur, and this revised version must be used from now onwards.  Unless these changes will also result in a *substantial change to the research protocol, an amendment to the application for ethical approval will not be required. Instead, any current participants must be informed of the change to remote participation and be provided with an updated participant information sheet.  Participants must be advised that if they no longer wish to participate in the research (either due to this change or for any other reason), then they are free to withdraw at any stage.

6. My research involves school pupils. What should I do?

In view of the current school closures across the UK, all research in areas which involves site visits to schools must be suspended until further notice. 

Any research involving school pupils where researchers are now planning to change from face to face data collection to remote data collection will have to be negotiated in partnership with the school’s Headteacher.  Headteachers will be able to provide guidance on appropriate contact methods that remain in line with GDPR and other child safety policies and can assist with liaison with the relevant staff in the Local Authority to ensure that remote data gathering is done appropriately.

7. My project has not received ethical approval yet.  What do I need to do to get approval?

Applications for ethical approval should continue to be submitted using the agreed application processes for each of the Ethics Committees.

Applicants will not be permitted to begin data collection which requires face to face interaction with research participants until further notice.   Applicants must amend their applications to ensure that these interactions are conducted remotely.  If this is not possible, then this should be explained within the application and it should then be submitted for ethical review.  If the application is subsequently approved, then please note this approval will only come into effect once the suspension is lifted i.e. the research cannot commence until the University has issued notification that face to face interactions can be resumed. 

If researchers have time constraints around conducting their research and cannot conduct remote participation, it is recommended that the research be amended to involve secondary data analysis only (i.e. data which has already been collected) so that no primary data collection is required.

8. I am planning research around the COVID-19 pandemic and need ethical approval.  What is the guidance around that?

Ethical review of any new studies relating to COVID-19 will be considered where there are proven public benefits for this to commence.  Researchers are reminded that face to face contact is not currently permitted and all proposed participant interaction must take place remotely.  Applications should be submitted via the appropriate Ethics Committee application process. 

9. Where can I obtain further advice regarding ethical approval of research?

For any further queries relating to the ethical approval of research involving human participants, please contact the following:-

  • Arts, Social Sciences & Business: 
  • Physical Sciences & Engineering:
  • CERB (Medicine, Medical Sciences & Nutrition: Contact Dr Katie Crosley, k.crosley@abdn.ac.uk and include ‘CERB’ in the email subject line
  • Psychology:  Contact the Chair of Ethics, Dr Jasna Martinovic, j.martinovic@abdn.ac.uk.  (Note: The Psychology Ethics Board also reviews ethics applications from the School of Biological Sciences where the research involves psychological aspects)
  • Rowett: Contact the Chair of Ethics, Professor Alex Johnstone, alex.johnstone@abdn.ac.uk

Research Excellence Framework

Last updated 25 March 2020

1. REF preparations – what will happen now that the University has moved to home working?

The R&I REF team will continue to work on the REF submission from home, and we will offer meetings via Teams. We will focus on the development of impact and environment narratives.

We will continue to monitor the dedicated e-mail addresses: REF@abdn.ac.uk; REFcircumstances@abdn.ac.uk and REFappeals@abdn.ac.uk and respond to any enquiries. 

For queries that are directed to your Unit of Assessment lead or School Director of Research, business continuity will depend on the measures put in place by the Schools. You should contact your School Administrative Officer or Director of Research in the first instance.

2. I may be nominated for a REF panel – what will happen if everything shuts down?
This will depend on the measures that are put in place by each of the nominating bodies, and by the Research England REF team. The deadline for nominations, which must be made through a nominating body, is 3rd April 2020.  There are currently no plans to change this deadline.  Further information can be found on the REF web page:  https://www.ref.ac.uk/panels/nominating-panel-members/
3. Is Pure available for home working?
Pure is a web-based application that can be accessed on any device that has a wi-fi connection, and the full range of functionality is available.
4. Will I be able to make sure my publication complies with REF open access requirements if the University shuts down?
The library team is continuing service levels around open access in the event the University shuts down, and researchers are encouraged to submit their accepted papers to paperaccepted@abdn.ac.uk as usual.
5. Will Pure be continued to be updated?
We expect to upgrade Pure twice before submission in November – version 5.17 is currently in test and we plan to implement shortly; we will upgrade to version 5.18 during the summer. This will provide all the functionality we need to transfer our REF data from Pure to the Research England REF submission system. Because Pure is web-based, we can test from home, and IT Services have confirmed that we can upgrade remotely too.
6. Will Elsevier continue to develop Pure and the interface with the REF submission system?
Elsevier have said the following: ‘For the Pure team, specifically, the current situation means that, based on recent recommendations from health authorities in many countries, we will continue to provide help and support as usual, but our staff will mainly be working from home. Consequently, it may be difficult to reach us by phone, but the Pure support desk system (Jira) is open for business as usual, and we will assist you – as usual.’
7. What will happen to new appointments due to start before census date?
Please contact your HR partner for an update on recruitment and appointments.
8. Will we still submit to REF2021 in November this year?

The funding councils have announced that, in the light of the current COVID-19 pandemic, the UK Excellence Framework (REF2021) exercise has been put on hold until further notice.  They wished to reassure institutions that all COVID-19 critical activities should be prioritised without concern for any resulting effect on REF preparations.

This means that the submission deadline on 27 November 2020 will no longer apply.  The REF staff census date (31 July 2020) remains unchanged, but we will no longer be preparing for a full submission later in the year. 

The REF2021 team have started work on adapting the REF2021 framework to accommodate for this delay and have committed to providing the sector with at least 8 months notice of any new deadline for submission. They have also committed to ensuring that full allowance is made for the impact of coronavirus and will consult with the sector on any proposed adaptations to the REF framework. 

There are no further details available at this stage, but we will keep you all informed of any developments as they are released.  The REF team within R&I will continue to be available to support staff over this transitional period.

The formal announcement can be viewed at: https://www.ref.ac.uk/publications/further-update-on-coronavirus-covid-19-and-ref-timetable/
9. Because of social distancing and lockdown, planned activities and events that are vital for my impact case study will now not happen. What should I do?
We are aware that the current restrictions have a significant impact on colleagues’ ability to undertake activities or participate in events that are important for engagement and impact case studies for REF.  Please get in touch with the impact team to discuss.  We are keeping a note of the relevant case studies and projects to gauge the extent to which our engagement and impact activities have been affected, and so that we can support researchers when we are able to plan for such activities and events again.

Postgraduate Research Students

Last updated 23 March 2020

1. I'm self-isolating, do I need to provide proof?
There will be no requirement for you to provide supporting medical evidence but you should state your reason for absence (e.g. self-isolation). You must report your absence to your supervisor and PGR School Administrator. If you are on a Tier 4 visa, please contact tier4@abdn.ac.uk for guidance. If you are UKRI funded, please also contact pgrs-studentships@abdn.ac.uk
2. I am a PGR student; can I still meet my supervisor?
You should continue to follow current Government advice for social distancing and so you should arrange to meet virtually with your supervisor using whichever means best suit you eg Microsoft Teams, Skype, Zoom or by phone.
3. What if my PhD supervisor is unwell or unable to support me in the longer term?
All PGR students have at least two supervisors and you should contact your second supervisor as your main point of contact. If you cannot contact them or are unaware who they are, please contact the PGR Coordinator/Director in your school or discipline for guidance.
4. I’m an on-campus Tier 4 student unable to sign in; what should I do?
You should contact your School PGR Administrator in the first instance. They will be able to give you instructions for sign-in during this time.
5. I’m worried I will not be able to make any progress on my research topic at this time, what should I do?
Please discuss with your supervisors how you can continue to work on your research topic/thesis at this time. If you are unable to continue working in a laboratory and are unable to continue working remotely on your research in any capacity, you should complete a ‘Postponement of Research Degree due to Coronavirus (Covid-19)’ form and return to pgrs-engagement@abdn.ac.uk. Please be assured, there will be no detriment to your studies. Any impact on your PhD will be assessed once normal working practices are resumed. If you do not have access to IT facilities at home, please raise this with your supervisor in the first instance.
6. Should I suspend my studies?
As above, there are likely to me many tasks which you can conduct off campus and, unless you are affected by physical or mental health issues, we would expect you to keep working. A suspension of studies may be recommended following review of a ‘Postponement of Research Degree due to Coronavirus (Covid-19)’ form.
7. How do any delays to my PhD research affect my funding?
This will vary by funder and their particular terms and conditions, for UKRI funded students please refer to our guidance . Other funders are continuing to develop their guidance and we will update these pages accordingly. Please also refer to our research pages for further information.
8. I am a PGR student undertaking lab work, what should I do?

At this time, all university buildings are closed and there is no access to any laboratory facilities. Please discuss with your supervisor a plan for what you can reasonable achieve during this time.

9. I am a PGR student undertaking quantitative or qualitative fieldwork, what should I do?

Please discuss this with your supervisor in the first instance, there are many types of fieldwork and individual circumstances should be considered which take into account Government guidelines for social distancing. It’s likely that any fieldwork in the UK is going to be difficult and should be rescheduled for later in the year if possible.

If you are currently overseas or are in the UK undertaking fieldwork and wish to continue to do so, you must contact your supervisor immediately to discuss if this is a viable option. You will have to complete a Coronavirus (Covid-19) risk assessment form for approval by your Head of School.

If you are currently overseas or are in the UK undertaking fieldwork and wish to (and are able to) return to your place of usual residence, please refer to our FAQs on travel and contact your supervisor to discuss this.

PGRs undertaking qualitative fieldwork via eg surveys, interviews - should continue to do so only via digital means, continuing to comply within agreed ethical approval, if you need to amend your protocol, please discuss with your supervisor in the first instance.

If you are due to undertake fieldwork imminently, you must seek approval from your supervisor and Head of School to do so.

10. I’m a PGR students undertaking archival research, what should I do?

If you are overseas undertaking archival research and wish to (and are able to) return to your place of usual residence, please contact your supervisor to discuss this.

If you are in the UK undertaking (or due to undertake) archival research you must complete a coronavirus (Covid-19) risk assessment form for approval by your Head of School.

11. I’m a PGR student whose research involves recruitment of new participants to a clinical research study for face-to-face contact, what do I do?
Please refer to the latest guidance for clinical research involving human participants.
12. I’m a PGR student who has already recruited human participants to a study, what do I do?
studyPlease refer to the research FAQ section for guidance.
13. Can I submit my thesis electronically?
Theses may be submitted electronically to cataloguing@abdn.ac.uk. Your thesis must be in PDF format. If files are larger than 20MB (Outlook attachment’s size limit) then you can send them via: https://zendto.abdn.ac.uk. At this time it is not necessary to submit a hard copy thesis. You may be asked to submit a hardbound copy at a later date but the PhD award will no longer be contingent on submission of a physical copy.
14. My Viva Voce is scheduled to take place soon. What should I do?

PhD viva examinations will continue as scheduled (where all parties are in agreement to do so). With immediate effect, these will be conducted by videoconference (using suitable technology eg Microsoft Teams, Zoom, Skype). Your School has guidance for the conducting of viva examinations by video conference, please contact your PGR Coordinator/Director for more details.

If you do not have access to IT equipment to attend your viva digitally, please discuss this with your internal examiner to agree a suitable plan.

15. I am due to complete my annual progression exercise to proceed into my next year of study, but I am unable to do so whilst I am unable to return to Aberdeen/access resources. How will my progression be affected?
You will not be disadvantaged due to your circumstances. If you are unable to undertake your progression assessment, you will be permitted to continue with your programme whilst you await completion of the assessment. You should contact your supervisor or your School Postgraduate Research Administrator to discuss the timing of the assessment.
16. How will review processes continue at this time?

Six monthly review forms will continue to be issued as normal, you should use these forms to raise and any concerns you have that are arising due to the coronavirus situation.

The Initial Skills audit will not be issued at this time. You may request an ISA if you would find this helpful in your planning.

17. Do I still need to complete the mandatory training?
You will not be required to undertake mandatory training at this time. Please be reassured that there will be no detriment to your studies.
18. I am due to commence my research degree soon but, I would like to request a delayed start date (or will I be asked to start at a later date)?
You can make a request to defer your start date, please discuss this with your School PGR Administrator.
19. I am a UKRI funded student, will I still receive my stipend?
Please see the UKRI student section.
20. What impact will there be upon my studentship in the event that I need to return home or am unable to work on my research project?
You should refer to your query to the PGR School (pgrs-studentships@abdn.ac.uk) to discuss any impact upon your studentship. Most funders are working to ensure any impact is minimised.
21. I am considering applying to the University of Aberdeen to undertake a PhD. What should I do?

We would be very happy to hear from you. You can send a general enquiry to pgrs-admission@abdn.ac.uk

You will also find a number of PhD opportunities are being advertised which can be viewed here

UKRI Funded Students

Last updated 23 March 2020

1. Will I still receive my stipend payments if I am required to self-isolate or work from home?

Yes, stipend payments will continue as normal. We would expect that where possible you will continue with your PhD research to the best of your ability from home (or where you are self-isolating from).

To maintain your supervision, we would expect communication with your supervisor via means other than face-to-face meetings, e.g. email/phone/video call. This time period will not count towards your 13 weeks of sick pay as we would expect you to continue with your research.

If your personal circumstances mean you are unable to continue with your research during home working/self-isolation, please contact pgrs-studentships@abdn.ac.uk.

2. I am funded by one of the Research Council and I am off sick, will I continue to receive my stipend?

As per the standard sickness policy, you will continue to receive your stipend for up to 13 weeks of illness within a 12-month period.

Normally, a period of sickness should be medically certified, however, we are aware that the government advice is not to attend your doctor surgery if you have, or suspect you have COVID-19. Studentships will be extended to cover the period of absence, up to 13 weeks.

3. Do I need to inform the University that I am ill with COVID-19?
You must inform us via pgrs-studentships@abdn.ac.uk when you are off with any sickness so that it can be recorded and your stipend payments and required submission date can be extended to cover the time lost.
4. What should I do when my supervisor is self-isolating or working from home?

If your supervisor is working from home you should continue working with your supervisor via email/phone or video call.

If your supervisor is off sick, please seek supervision from your second supervisor. If this is not possible, please contact your School PGR Director.

5. What should I do if self-isolating or working from home and will prevent me from submitting within the funded period?

Extensions will be considered on a case by case basis, please contact pgrs-studentships@abdn.ac.uk. Examples (not exhaustive) of when an extension may need to be applied include:

  • A significant period of self-isolation (we do not define significant as this is likely to be proportional to the time left in the funded period)
     
  • Postponement of critical activities where alternatives aren’t available. Examples could include: experiments due to take place at a national/international facility which will delay the research for a significant amount of time; access to critical archives being unavailable for a significant period
6. What should I do if I am currently aboard and undertaking Overseas Fieldwork (OFW), Overseas Institutional Visit (OIV), Difficult Language Training, or attending an international conference/training ever (or similar)?
Ensure that you follow the official travel advice provided by the Foreign & Commonwealth Office (FCO), the country you are visiting and the University.
Events

last updated 20 March

1. Should my event/gathering go ahead?
All events, gatherings and meetings which require individuals to meet in person are to be postponed or cancelled until further notice. This includes Field Trips and Study Visits.
2. What if I have sent invites/marketing materials out for an event that is taking place later in the year? Do I continue to organise this event?

If the event is scheduled to take place before August, we would strongly recommend that you postpone or cancel.

Should you choose to continue to organise an event for later in the year, please ensure you have contingency plans in place and are able to contact audience/guests to inform them if anything changes. You should be advising attendees to be mindful of travel advice and consider delaying booking travel and accommodation until nearer the event.

3. If I cancel my plans, should I claim a refund for travel or accommodation expenses?
You should contact the supplier and request a refund. If this is not available, try to get a voucher or credit note instead. This should then be put towards covering the cost of future business travel or accommodation.
4. Is there a form of words you can provide that can assist in informing of an event cancellation or postponement?

The University has (POSTPONED/CANCELLED EVENT) due to take place at (VENUE) on (DATE). 

Please accept our sincere apologises for any inconvenience this may cause but do be assured, the decision has been taken only after much consideration and reflects government issued guidance.  The continued safety and wellbeing of you, visitors, the University and the wider community are very much our priority.

We will seek to update you on any plans to stage this event at a later date.

Library services

All library buildings are now closed but we continue to provide a digital library service for staff and students.

Find out more information in our Frequently Asked Questions.

Information Governance and Security

1. What health data will be collected in respect regarding staff and students?

Acknowledging that we have a health & safety responsibility to staff, students and visitors to campus, we still need to collect personal data in accordance with the data protection principles:

  • We gather health data if we have a contingency plan that requires that information, i.e. when one of our plans is instruct only the immune-suppressed to self-isolate, or to limit those people’s return to campus on re-opening.
     
  • We gather the minimum amount of health data necessary to fulfil the task, i.e. if we are seeking to identify those staff / students with suppressed immunity, we ask that to be declared, not the underlying health condition. The health data required is specified and consistent across each campus.
     
  • We use a process that maintains accurate health data, i.e. if we are reliant on this data for key decisions about presence on campus, that the data remains accurate for that purpose.
     
  • We are clear who will have access to the health data, how it will be used and when it will be destroyed. We give staff / students a means to object to their health data being collected and used in this way.
     
  • We use technology that ensures the confidentiality and availability of the health data, and particularly that it is not available to third parties and internationally without appropriate safeguards being in place.
     
  • Please contact Digital & Information Services if you intend on collecting data for guidance on the best tool to use.
Campus Services

Last updated 25 March 2020

1. Can I still collect and send mail at the University?

The University’s mail will no longer be uplifted from Kittybrewster. The Royal Mail will drop mail at the Mailroom on Dunbar Street once per day from Monday to Saturday, which will be received by Security.

There will be no mail redirection service from either Old Aberdeen or Foresterhill.

  • Old Aberdeen

The Mailroom will be closed until further notice. A team member will attend the Mailroom alone for an hour each day from Monday to Friday, to sort mail into boxes/piles for Schools and departments.

ALL mail for all areas of Kings will be retained in the Mailroom.

There will be no outgoing mail service and staff will not be able to collect mail from the mailroom.
 

  • Foresterhill

Incoming mail will be sorted between 9-10am Monday to Friday then placed in relevant pigeonholes for collection. Mail can be collected anytime but only by nominated people, a list of which should be supplied to Polwarth Porters.

Sample deliveries by couriers should be made to the South Tower at the main ARI building where NHS receive deliveries (as per the Christmas closure process).
 

  • Deliveries

Moving forward, please do not place orders for goods that are not business critical or have personal items delivered to the University.

Specific business critical deliveries (such as items for IT and the data server etc) must be discussed and authorised through either the Head of Security or Assistant Director (Facilities).  Any other deliveries/couriers will be turned away. 

 

2. Are there still cleaning services throughout the University?

All cleaning activities have been suspended at Kings campus with the exception of Security Control, 9a Dunbar Street. 

Arrangements are ongoing to implement cleaning services in key areas in certain Foresterhill buildings, in order to support the NHS and clinical responses to the pandemic.

3. Will there be portering services on campus?

All portering services at Kings campus have ceased.

A vastly reduced portering service is in operation at Foresterhill, primarily to support the NHS response to the pandemic.

4. Will maintenance and security services still be available?

Reactive maintenance continues for the buildings that are open with a particular focus on Foresterhill buildings that are supporting the NHS.  Emergencies and call outs are being attended to for all other buildings but we may take a longer time to respond.

Statutory compliance checks are being undertaken to those buildings and areas that are deemed to still be operational but have ceased within all other buildings and areas.

All grounds and Botanic Garden maintenance has ceased.

Only EMERGENCY repairs should be reported to Security Control, via the online reporting portal, or to efrequests@abdn.ac.uk.

The Security team will operate as normal but with a reduced staffing complement. Please contact estates@abdn.ac.uk with any queries.

5. Can I still access the buildings on campus?

There is now no access to any University premises for staff and students, with the exception of key core designated staff who have access requirements pre-arranged through their Head of School or Director.

Buildings will be physically locked down and all swipe access permissions will be removed, including local administrator amendment rights. This will be centrally controlled through Estates and Facilities for the foreseeable future.

Pre-authorised access

Access arrangements have been made for staff undertaking certain core business critical functions and have been pre-authorised by Heads of School and Directors.

A specified cohort of staff will have swipe access enabled to specific pre-agreed areas within the campus to enable business critical activity.  We would ask that you let Security know on x3327 when you arrive and leave the premises for lone working purposes.

Some staff will have facilitated access through Security.  This will mean they must attend at Security Control to sign in and will be escorted by a Security Officer or a Porter to their destination. They must then sign out at Security afterwards.

Campus wide access is restricted to specifically designated Estates and Facilities and DDIS staff only.

Requests for access

Any requests for access should be routed through estates@abdn.ac.uk.   Individuals must provide written email authorisation from their Head of School or Department/Directorate in advance, and submit it to estates@abdn.ac.uk.  

The following details should be supplied with any access request:

  • Name
  • Building
  • Staff ID number
  • Where access is required
  • Activity
  • Frequency of Access (one off, daily, weekly etc)
  • Contact
  • Department
  • Authorisation from HoS/Director

Because access is being managed remotely, it will not be immediate and may take a day or two.

All essential/nominated staff are encouraged to download the SafeZone App and utilise it for lone working purposes when they are coming onto campus.

Queries relating to building access requests should be directed to estates@abdn.ac.uk.

6. Will the 9U shuttle bus still be running?

The 9U shuttle bus will cease operation until further notice.

7. Will waste still be uplifted from campus?

Waste removal continues to be monitored and adjusted on a need basis.

Clinical Waste

This has ceased with the exception of specially arranged uplifts at Foresterhill.

Any ongoing waste and uplift requirements should be directed to estates@abdn.ac.uk

Recyclates & non-hazardous waste

All services have been suspended, with the exception of the University Office, 9A Dunbar Street and NDC.

Any issues relating to waste should be reported through estates@abdn.ac.uk

8. Are campus car parks still available for use?

Car park enforcement has ceased.  The parking barriers at Foresterhill will be disabled and lifted to increase parking capacity to support the NHS.