Help & Support
What is the Applicant Portal?
The Applicant Portal is an online system which allows UCAS applicants to the University of Aberdeen to review the status of their application and retrieve documentation related to their application, such as the Acknowledgement and Offer Information letters.
How do I gain access to the Applicant Portal?
You will be able to access the Applicant Portal after you have received your Offer Information letter. This letter will contain instructions as to how to access the Applicant Portal.
I have my formal offer from UCAS but I lost/didn't receive my University Offer Information Letter
Please contact email@example.com quoting your name and UCAS Applicant Number.
I can't get logged in
Check you are entering your details correctly - the input is case sensitive. If you are sure you are entering your details correctly but are still unable to log in please contact firstname.lastname@example.org quoting your name and UCAS Applicant Number.
Can I change my password?
The facility to change the account password is unavailable at present. If you forget your password please get in touch with email@example.com.
About site maintenance
Occasionally the Applicant Portal may be taken offline for maintenance or updates. If this is the case you will be logged out and redirected to a page displaying the offline times. Try logging in again after the scheduled maintenance period has elapsed.