The centrally-managed wireless networking service allows registered University of Aberdeen users encrypted and secure access to the internet-based resources from the University and the wider internet – 24/7, 365 days a year.

For guidance on configuring your device for the wireless network, see Get connected tab.

Free University Services

  • eduroam logoeduroam via JANET
    • provides staff and students with authenticated access here and at participating eduroam sites world-wide
    • allows visitors from participating institutions to gain access to their own home network when visiting Aberdeen by using credentials provided by their home organisation
  • uoa-corporate - provides staff with University owned laptops the same level of service as a wired connection
  • ResNet - provides students with a room level service in University of Aberdeen Halls of Residence

Other Wireless Services

While on campus, you will also see other wireless services, including:

  • Aberdeen-city-connect - FREE public wi-fi service provided by Pinacl Solutions and intended for casual visitors to the University of Aberdeen, for example those attending open days, festivals, concerts, or other events on campus. It is ideal for downloading Google Maps, sharing photos on social media, or just browsing the internet for local information.
    • Please note: We’re sorry, but University IT Services can’t provide help with connecting to this service. University staff should use the supported services eduroam or uoa-corporate to ensure access to services such as e-journals and printing.
  • wireless-help - allows you to access software that will automatically configure your device for the University wireless services. It also provides help for anyone having trouble connecting to Eduroam and ResNet. If your laptop is connected to the wireless-help network, you will only be able to connect to pages on the Aberdeen University website, ie whose URLs start with www.abdn.ac.uk, and the web pages of some manufacturers, to allow you to download updated software or drivers.

Automatically Configure Wireless Connection Using XpressConnect

We recommend you run this automatic configuration wizard to ensure that your device is configured optimally for the wireless services.

Click on the link below to launch the setup wizard, then follow the simple onscreen instructions. The autoconfig tool will automatically detect your OS and send the correct configuration to your device.

If you have any difficulty using automatic configuration, contact the Service Desk. Alternatively, you can manually configure your laptop/PC instead - follow the guidelines for your OS below.

Known issue with iPhone/iPad

If you have a problem connecting to the wireless network after running the XpressConnect automatic configuration, you may have entered your username and password incorrectly within the auto configuration setup. Try the following:

  • Open Settings -> General -> Profiles
  • Remove the eduroam or resnet profile you just configured.
  • Run the auto configuration again, making sure you enter your username and password correctly. If you’re unsure, click Check your Password before proceeding.

Manually Configure a Wireless Connection


Configure mobile devices for eduroam and resnet

Multi Function Devices (MFDs) and printers are widely available across campus - see spreadsheet for locations.

To print to and MFD or printer via the wireless network, first make sure your device is correctly configured - see Get connected tab - then follow the instructions in the appropriate guide below.

Note: You will not be able to print to a University MFD or printer from home or off campus.

Windows 7 and 8


Visitors from participating eduroam institutions

Visitors from HE and FE institutions that participate in the eduroam service can connect to the eduroam wireless network with the same username and password they use at their own institution.

University of Aberdeen users visiting other institutions

eduroam is a location independent wireless network that allows for inter-institutional roaming. If you are visiting an institution that participates in the eduroam service then you can connect to the eduroam wireless service at the host institution with the same username and password that you use at the University of Aberdeen.

Wireless access for visitors with Guest or External accounts

Guests issued with a Guest account (eg visiting academics, conference attendees) can connect to the eduroam wireless network using the userid and password issued to them.

Guests issued with an External account (eg contractors, suppliers, academic collaborators, groups on short courses or summer schools) can connect to the eduroam wireless network using the userid and password issued to them.

Free public wi-fi service for casual visitors to the campus

Casual visitors to the University of Aberdeen - for example those attending Open Days, May Festival, or other events on campus - can register with the free wireless service Aberdeen-city-connect. Once registered, visitors will pick up the network at other locations across the city, including the Aberdeen Sports Village, museums, and council buildings.

We’re sorry, but University IT Services can’t provide help with connecting to this service.