Is your wallet full of paper stamp cards? Are you fed up of signing up to endless loyalty schemes?
With Yoyo, these become things of the past, with the University of Aberdeen’s loyalty programme.

If you want to save money on campus, ensure you download the Yoyo app.  Yoyo is a sleek, easy-to-use app that allows fast, secure mobile payment, automatic loyalty collection on every purchase and offers and brand interactions personalised to previous purchasing behaviour. Yoyo automatically earns you rewards, special offers and discounts straight to your mobile phone, meaning you’ll always get more for your money.

Yoyo Wallet Loyalty & Reward Scheme

What is Yoyo Wallet

Yoyo wallet is the University’s mobile loyalty app that lets you pay for food, drinks and other shop stuff from the Bear Essentials shop on your phone. The app is a bit like Apple Pay - you securely link it with your bank card, and can then pay for your coffee in our cafes or a meal from the Works bar at Hillhead, and instead of using your bank card, or cash you can just scan your personalised QR code from the app. That’s it!

Yoyo makes everything easier, you’ll never have to dig around your pockets looking for loose change or your paper stamp cards. Every time you buy a hot drink you are automatically give a stamp to your digital loyalty card… 10 drinks later you’ll be enjoying a tasty drink on us!
And if that wasn’t good enough…Yoyo runs deals and discounts throughout the year based on all our venues across campus. 

AND… just like a Boots Advantage card you collect points for choosing to eat and drink with us. Loyalty points can be collected on most food items - £1 spent = 100 points which can be saved up and spent on different items across campus through the “Your Rewards” section in the app. The more you points you collect, the better the reward you can claim!

Still not convinced? Download Yoyo to try it out, and in Welcome week you could be sitting in one our cafes with your feet up enjoying a free hot drink on us!

Yoyo Security and Personal Data

Yoyo Security

We know your personal and financial information is important. That’s why none of your card details are held on your phone or by Yoyo – they’re held under lock & key by our super secure Payment Service Providers (PSP).

All card information inputted is immediately encrypted and passed directly to Yoyo's PSP (Payment Service Provider) who are fully regulated and compliant with UK regulation regarding personal financial information.

Yoyo's PSP sends back a randomised token which is used to request payment - this is called tokenisation and this fancy name actually means that none of your card details are ever stored on Yoyo's servers. The card details are protected and subject to the same levels of security banks employ and is fully regulated.  Losing the smartphone or indeed someone other than the owner, however unlikely, gaining access to the smartphone, cannot access any bank detail.

To increase protection around the account, Yoyo also uses 2 additional measures:

  • Dynamically changing QR code

The QR code on the home screen of your app changes every 30 seconds when your phone is online (i.e. connected to WiFi or 3G/4G). When your device is offline, the QR code will change up to three times before it needs to be refreshed.This means that if someone takes a picture of the QR code on your home screen they will not be able to use it as the QR code will have changed by the time they get to the till. 30 seconds is quite a short time!

  • Passcode / Fingerprint authentication

When you register on Yoyo, you will be asked to create a 4-digit passcode to protect your account. This triggers finger authentication if your device is equipped with this feature. Simply put, no one can access your account without your consent or knowledge -even if you lose your phone or if it is stolen.

Data

Yoyo does not sell your personal information (name, email addresses or date of birth) to third parties, and treats your information very carefully.

 

Yoyo FAQs

How to Collect Points?
All you have to do to get started is download the Yoyo Wallet app which is available on Android and Apple iOS.

How do I pay using Yoyo?
The cashier will scan the QR code shown on the “Pay Now” screen when you get to the till.

  • If you use Yoyo top-up, you will need to ensure that you have enough credit in your Yoyo account to make payment.
  • If you do not use Yoyo top-up, your transaction will be debited directly from the card you have linked to your Yoyo account.

How do I collect stamps on the voucher cards?
You can automatically collect loyalty stamps on your virtual stamp card via the app, when you make qualifying purchases. You can see which stamp cards are available by clicking on the “STAMP CARDS” icon in the app.

Where are my rewards and how do I redeem them?

When you complete a stamp card on your app, you will receive a Yoyo Voucher, which you can access via the “Rewards” screen. Select the reward you would like to redeem, and like paying, scan the QR code against the Yoyo accepting device at the till.

What kind of debit /credit cards can I link to my Yoyo account?

You can link any debit or credit card from Visa, Mastercard or American Express.

Are there any hidden costs when paying with Yoyo?

Yoyo is (and will always be) completely free to use. In fact, you save money by having access to the latest catering offers via the Yoyo app.

Can I track my spending?

There are more FAQs on the Yoyo website or if you have any queries, you can contact Team Yoyo at support@yoyowallet.com

How can I contact Yoyo?

You can contact Team Yoyo at support@yoyowallet.com