FAQs and Advice

FAQs and Advice

Below is a list of frequently asked questions. You may have one that is not covered here however. If you do you can contact the Infohub.

Where do I go for information about my visa?

The International Student Advisors are your go-to for any visa-related queries, and they’re based in the Student Advice and Support Office on the second floor of the Hub. The International Centre can point you there, but our staff cannot provide advice on visas.

How do I open a bank account?
Where can I find a doctor?

After arriving in the UK you should register with a local NHS doctor as soon as possible. The doctors’ surgery you register with will depend on where you live in Aberdeen. Representatives from each of the GP practices will be on campus during Welcome Week in September, allowing you to register easily and quickly. To find out which GP practice to register with,and what the process entails, visit the Physical Health section.

What do I do when I arrive in Aberdeen?

If you’ve never been to Aberdeen before, and you’re arriving as an international student, it can be a daunting task finding your way around and settling in. We’ve put together some short videos to help you with a few of the things you may need help with, when you first arrive here.

These videos cover arriving into the airport and train station and making your way to campus from these locations. 

Arriving into the airport

Arriving into Aberdeen train station

Shopping in Aberdeen

Another aspect of settling into your new home will be figuring out how to do a food shop, so we’ve also put together a quick guide to doing this in Aberdeen!

Where can I find information about Go Abroad?

There is Go Abroad drop-in-sessions every day for two hours in the International Centre with a Go Abroad ambassador.

Where can I go for academic advice?

If you are struggling academically, please speak to the course co-ordinator in the first instance.

Alternatively, if you’re simply looking to improve your general academic skills, the Student Learning Service can offer advice.

The Student Learning Service hold different workshops throughout the year, or alternatively you can also request individual appointments.

How can I stay up to date about International Centre events and trips?

Stay up to date with the International Centre events, trips and workshops, which are posted regularly on the events page. You can also join our Facebook group for more regular updates!

My student groups want to host a cultural event, can the International Centre help?

Absolutely! The International Centre can offer support with your event, from offering assistance with running your event, to offering you the opportunity to book out the International Centre as a potential venue.

If you would like find out more you can drop in and speak to one of our staff during opening times. Otherwise send a message on Facebook and a member of our team will be able to assist you.

I’m feeling homesick, where can I go to speak to someone?

The International Centre may be able to help by putting you in touch with other students from your home country. The Student Advice and Support Office can also offer support if you are looking for someone to talk to about this.

If you live in University Accommodation, we would also encourage you to speak with the Student Resident Assistants in your Hall of Residence, who can support you and put you in touch with other students, to help you get involved with Hall activities.

The IC has also created this video to provide support with practising your faith in Aberdeen, and offer advice on how to go about establishing yourself in your religious community here, whatever that may be.

What can I do to ensure I keep safe while at university?

For a wide range of advice and resources about staying safe, head to the Support and Wellbeing section. The advice you can find there covers issues ranging from physical and sexual health to mental wellbeing and offers information on the different services available such as SafeZone, Counselling, and LGBTQI+ support.

The SafeZone app is very useful as a way of helping you to stay safe when moving around on and off the Aberdeen campus.

The below video goes through the different walking routes in Aberdeen, to and from town, to get an idea of routes to take when heading to and from uni.