banner that reads how has your feedback helped improve learning support?

What you told us:
Online information about study spaces availability and opening times was difficult to find, and information on free PC's was unclear and often incorrect our out of date.

What we did:
An ongoing project has now been launched to simplify this information and make it more accurate and visible to students. This has been paired with short-term ambitions to enhance information sharing around this issue, through directed activities at important times like Revision periods.


What you told us:
You told us that you weren't aware of Toolkit.

What we did:
We have now embedded links to Toolkit across the website and virtual learning environments. We continue to promote Toolkit across all communication channels and have been raising awareness of the resources on Toolkit across the university at all levels.


What you told us:
You found it difficult to find free study space on campus.

What we did:
A new section of the website has been created which has all of the information you need. We also designated an entire floor in the Sir Duncan Rice Library as silent study space for the first time during the most 2019 December exam period.


What you told us:
You wanted improved functionality on the MyAberdeen

What we did:
The latest version of MyAberdeen incorporates the following improvements:

  • Clearer division of courses into semesters
  • Resources on MyAberdeen in the Learners’ toolkit for staff and students
  • Managing notifications made easier  
  • Improving the general navigation of MyAberdeen
  • Streamlining the MyAberdeen homepage by removing less used links and tabs
  • Checkout the toolkit for full details of the upgrade

What you told us:
You wanted extended library opening hours during exam and resit periods

What we did:
A programme of extended hours was introduced 


What you told us:
You wanted greater flexibility in accessing course material.

What we did:
As part of the MyAberdeen upgrade, we have introduced Ally. Ally automatically offers course materials in up to five alternative formats including ePub and MP3 audio, allowing you to learn your own way. Find out more on Toolkit


What you told us:
You felt unclear of how Personal tutoring works in different schools

What we did:
Each School produced an individual School Statement detailing how they would operate their Personal Tutoring plan which allowed them to tailor their approach and provide the best possible support to their students.