Give Feedback

As part of our commitment to actively engaging with students and listening to feedback, there are a variety of feedback channels available to you. Below you can read about these different methods of giving feedback, and find links to upcoming events and key feedback dates for your diary.

The Aberdeen Student Experience Survey 2020

The Aberdeen Student Experience Survey for 2020 is now live.

Every year the University gathers student feedback on a range of University services, facilities and activities which helps inform us on providing the best possible student experience for you. This is your chance to give us your honest opinions on these services.
 
In addition, this year we have also included a number of Blended Learning questions and are keen to find out what your thoughts are on the provisions put into place.

Please take 15-20 minutes to share your views, and as a thank you we’ll enter you into a prize draw to win a £30 Amazon voucher – there are five vouchers up for grabs. Just add your contact details at the end of the survey.

For security, you will be asked to log into this survey - please use your Student ID number.

Aberdeen Students: Complete the survey now
Qatar Students: Complete the survey now
 
The survey will be open until 30 November 2020 and the winners will be contacted after this date.

Other surveys and methods of feedback
The University gives you the opportunity to complete surveys and take part in feedback opportunities throughout the year, all of which are very important. The Aberdeen Student Experience Survey (ASES) is an internal survey developed specifically for University of Aberdeen students and is separate from national surveys such as the National Student Survey (NSS). We would encourage all students to visit the Inform website to view the full range of opportunities to give the University feedback.

Confidentiality
No personal identifying information will be kept alongside responses. Competing this survey is optional. By providing your email address, you will be entered into the prize draw, but your answers will not be linked to your responses. Email addresses will be deleted prior to analysis.

If you have any questions, please email: studentlife@abdn.ac.uk
ASK Forums

Every year we host an ASK Session with University Principal George Boyne. This is a great opportunity to meet the Principal and ask him any questions you have. Previously, a range of interesting topics have been raised, from queries about the University’s different campuses abroad and future strategic plans, to matters close to the heart of many students’ including the University’s approach to sustainability and processes that impact students every day.

The most recent ASK Sessions took place early in November. Click the button below to view the archive of recent Principal Q&A's.

 

Focus Groups

Attending a focus group is a great way to provide your views and help to influence the development of services at the University of Aberdeen.

Check back here regularly to see what Focus Groups are upcoming, and look out for promotion of these in our regular student e-newsletter and social accounts!

Surveys

Surveys are an important way for you to let us know about your University experience. We aim to keep the number of institutional surveys that you receive to a minimum.

The Aberdeen Student Experience Survey provides you with an opportunity to tell us what you think and help us to identify our priorities for the year ahead. All students are invited to take part in the survey (and have the chance to win some great prizes) in October each year.

National Student Survey (NSS)

In addition to these internal methods for collecting feedback, if you are in your final year of study, we actively encourage you to complete the National Student Survey (NSS), which runs from the end of January to the end of April each year.

The National Student Survey (NSS) is open from 6 January to 30 April 2020. The NSS gives you the opportunity to say what you think about your course at your university/college. It allows you to say both what you liked and what you think could be improved.

The NSS is open now, and with every student who completes it, the University will donate £2 to AUSA chosen charities.

Academic Representative

Academic Representatives (Academic Reps) provide an important link between students, the University and AUSA. They are responsible for listening & talking to the students in their class, representing their opinions and views to the University staff and passing information back to their colleagues and AUSA.

Academic Reps provide invaluable feedback on the learning and teaching experiences of students to individual discipline areas and Schools, and so influence students’ experiences at the University. But this can only happen with the support of committed students who put themselves forward as Academic Reps and because UoA academic staff across the institution are willing to listen to and take on student suggestions.

Interested? AUSA is responsible for the training, further events for and the support of Academic Reps.

For more information contact or speak to your Course Coordinator

Student Staff Liaison Committee (SSLC)
This committee, attended by Class reps, School representatives and Heads of School, is a platform for discussing student feedback.
Course Feedback Form

Your course co-ordinator will provide you with the opportunity to provide feedback on a course, using a Course Feedback Form. Course Feedback Forms are available online and are created by the administration team with responsibility for the course you are taking.

You will be notified by email or by your course co-ordinator when a Course Feedback Form requires completion. Course Feedback Forms ask you to provide some feedback on aspects of the course as well as information on what you liked about it and what you felt could be improved upon. Course Feedback Form returns are anonymous.

Once completed, Course Feedback Forms are considered by the relevant course co-ordinator and Head of School. Ultimately, the University will consider the points raised in all Course Feedback Forms to ensure teaching is of a high quality.

The University greatly values your comments and they do help when we are working on ways to improve what we are able to offer.