- Health Studies
- Health and Social Care
- Social Policy
Our research specialisms are based on the Higher Education Classification of Subjects (HECoS) which is HESA open data, published under the Creative Commons Attribution 4.0 International
Patient and staff experience; quality improvement using patient experience data; patient and public involvement; experiences of research participation (particularly clinical trials and biobanking); qualitative methods; motor neurone disease and other neurological conditions; long term conditions; pregnancy and parenting experiences
Within HSRU, I lead our 'Improving Experiences of Care' theme, focusing on research that looks at ways to improve the experience of patients, family carers and healthcare staff.
I am joint principal investigator with Prof Jen Cleland on a new mixed methods study from October 2020 on enhancing recruitment and retention of rural doctors in Scotland, funded by the Chief Scientist Office.
With Prof Craig Ramsay I am joint PI on ACORN (Asynchronous Consultation Research for the NHS), examining the role of asynchronous consultation methods in secondary care after COVID-19, funded by the Health Foundation from December 2020.
Starting in 2021, I am involved in a new inter-disciplinary study of funerals as a form of care and how they have been affected by the pandemic, led by Prof Vikki Entwistle.
I am also currently working with Prof Judith Smith at the University of Birmingham on a study of narrative accounts of primary care practitioners in a time of Covid-19, with support from the Health Foundation.
As a co-investigator, I am involved in an ESRC/UKRI funded study led by Prof Sue Ziebland at the University of Oxford, 'Experiences of COVID-19 and recovery: learning from polyphonic voices for communities, policy makers and health and social care providers'. This will investigate the experiences of people who experienced COVID-19, with particular emphasis on people from a range of minority ethnic backgrounds. A further related study, led by Prof Kate Hunt at the University of Stirling and funded by the Chief Scientist Office, will focus specifically on experiences of 'Long COVID'.
In 2018-19 I led a study based in NHS Grampian on how staff feel about and respond to online patient feedback on Care Opinion Scotland. A wider qualitative study on Care Opinion Scotland began in 2019 with a PhD studentship funded by THIS Institute, Cambridge, with PhD student Emma Berry.
I also supervise PhD student Jade Howard on the experiences of families with inherited motor neurone disease. The Motor Neurone Disease Association have awarded funding for 2019-21 to make interviews conducted as part of this PhD into a public resource on Healthtalk.
I am co-investigator on two Versus Arthritis studies which started in 2019, one on PAtient-centred Care for FIbromyalgia: New pathway Design’ (PACFIND), led by Professor Gary MacFarlane and one on Vasculitis (VOICES) led by Dr Rosemary Hollick. Both studies will also lead to new Healthtalk modules.
I am also co-investigator on several Oxford-led studies:
Bridging the translation gap between learning disability policy and practice in search of flourishing lives. NIHR Schhol for Social Care Research. (PI Sara Ryan)
Understanding and using people’s experiences of social care to guide service improvements:could an effective and efficient co-design approach be translated from health to social care? NIHR Health Service and Delivery Research (PI Sara Ryan)
SuMMIT-D: support through mobile messaging and digital health technology for diabetes. NIHR Programme Grant for Applied Research (PI Andrew Farmer)
PURSUE: Understanding experiences of urogynaecological conditions and health services. NIHR Policy Research Programme (PIs Abi McNiven and Francine Toye)
and a study in collaboration with the University of Leicester and THIS Institute, Cambridge on Developing a Visual Identification Method for People with Cognitive Impairment in Hospitals (DA VINCI).
As Principal Investigator I recently completed the US-PEx project, a study funded by the National Institute for Health Research Health Service and Delivery Research programme 14/156/06. This project aimed to get a better understanding of how NHS frontline staff use different types of patient feedback to improve health services and develop tools to help them make better use of these data.
I was also co-investigator on the INQUIRE project led by Professor John Powell at the University of Oxford on how the NHS can use online patient feedback.