Workforce and Organisation of Care

Workforce and Organisation of Care

Theme leader: Dr Diane Skåtun

Improving the performance of the NHS is a continuing objective of healthcare system reforms. This theme examines how financial and non-financial incentives and constraints influence the behaviour and performance of individuals and the organisation of care within the healthcare sector. The main challenges are in the measurement and monitoring of performance and in understanding the drivers of behaviour and how these can be used to best to influence performance improvement.

The specific objectives of this theme are to:

  • Examine the role of financial and non-financial incentives and constraints on the behaviour of individuals and organisations within the health care sector,
  • Contribute to the measurement and monitoring of performance within the healthcare sector, and
  • Contribute to the evidence-base that informs policies designed to improve the delivery of care.

The main drivers of the theme's work are major government policies that are being implemented in order to change the behaviour of health care providers and organisations within the NHS. Research topics in this theme include the influence of local labour market conditions on the NHS workforce, the effect of new regulatory arrangements on the NHS workforce, assessing the impact of extrinsic motivation on intrinsic motivation, the role of performance related pay within general practice, workforce configurations and skill-mix, and the impact of workforce organisation on patient care.