FAQs for Careers and Employability services during Coronavirus (last updated: 09/04/2020)
- How can I make an appointment with the Careers Adviser for my subject area?
ABERDEEN STUDENTS: Appointments are booked online via CareerConnect (see more information). If you have any issues with the booking system or have queries about appointments, then please email email@example.com.
QATAR STUDENTS: You can contact the Career Services in Qatar via CareerConnect (see more information) to book an appointment online or simply send an email to firstname.lastname@example.org. We will be able to assist you in reviewing your CV, helping you with resources for online interviews or any career related enquiries you may have.
- I have a quick question, how can I speak to someone?
Please book a ‘quick query’ appointment via CareerConnect and ensure you have given us your telephone number. We will call you at your appointment time to answer your question.
If you are a prospective student or a student or graduate of another university, please email email@example.com to arrange an appointment.
For more information about appointment types, visit our website.
- Can I still get feedback on my CV or application during this time?
Yes, we still review CVs, covering letters, application forms and personal statements. You can submit these via our Virtual Adviser Service in CareerConnect (see “Resources” tab). Alternatively, if you would like to speak to the Careers Adviser for your subject area, you can book a 30-minute online appointment (on CareerConnect).
We also have many resources on making applications, including a large number of sample CVs, on our website which may be useful to you. You may want to have a look at this content before submitting your CV or other application for review.
- I am booked to attend a workshop, will it go ahead?
We have updated all workshop information in CareerConnect. If you were registered to attend a workshop which has been cancelled, you should have received a notification about this.
If you are part of the STAR Award or Leadership Academy, you should have received a full update on the workshop programme. If you have questions about these, then please email eithers firstname.lastname@example.org or email@example.com.
- Will the Aberdeen Internship still go ahead?
Unfortunately, with the uncertainty around timescales relating to the current situation, we have had to withdraw the Aberdeen Internship Programme for 2020. If you applied for the programme you should receive notification of this from the University of Aberdeen Recruitment Team. We will continue to advertise opportunities which anticipate will still be available via CareerConnect and would encourage you to make an appointment if you wish to discuss your options with the Careers Adviser for your subject.
- I have a question about a co-curricular programme, how do I get in touch?
You can find information on and contact details for all our co-curricular programmes on our website.
- I want to speak to a particular Careers Adviser. How do I make contact?
If you have a question for an Adviser that does not warrant a 30-minute appointment, you can also email firstname.lastname@example.org, giving us your telephone number, and we will endeavour to get back to you within one working day.
- I left a message on the Careers Service voicemail. When can I expect an answer?
We are monitoring the voicemail service during our opening hours (9am-4.30pm) and will endeavour to phone you back within one working day.
- If my graduation is delayed, how will this impact my career plans?
We are unable to say what a delay in graduation will mean. If you are scheduled to undertake work experience over the summer or have a job lined up for the autumn, we recommend you speak directly to the employer as they will be best suited to advise you on their plans.
- Will you still be open during the Easter holidays?
We always remain open during the Easter holidays. Our opening hours are Mondays, Tuesdays, Thursdays and Fridays from 10.00am to 1.00pm and 2.00pm to 4.30pm and Wednesdays 10.30am to 1.00pm and 2.00pm to 4.30pm. Please note that we are currently conducting all our appointments and workshops either online or over the phone.
- Now the University has closed, will I still be able to access the Careers and Employability Service?
We will continue to work from home and make as many of our services as possible available online or by telephone.
- Does the Careers and Employability Service have resources I can still access?
Yes, there is a wide range of resources that are freely accessible via our website. Visit abdn.ac.uk/careers/resources and search for resources by job type, options with degree subject or topic (e.g. work experience, making applications, networking).
- I have an appointment to review my CV/application. Would it be helpful to send this in advance?
You do not need to send your CV/application in advance, however, it is helpful to have this ready on your computer. Our online system (Collaborate) allows the sharing of documents, so you can upload your document during the appointment and the Adviser can review this with you.
- I have an online appointment. What platform will this be on? Do I need to download anything?
We use Collaborate which is part of Blackboard. All you will need is a web link to the appointment room. This will be sent to you in the confirmation for your appointment together with some instructions on how to use the system. If you don’t receive this, please let us know in advance of your appointment by emailing email@example.com.
- What should I expect from my online appointment?
You will be sent a link to Collaborate, the platform we use which is part of Blackboard. After logging in you will be asked to check that your microphone and camera are working, please ensure that they are so that the adviser can see and talk to you. From there the appointment will run just like a face-to-face one.
- I am a prospective student and would like to speak to someone. Is this possible?
If you have a career-related enquiry in relation to a University of Aberdeen course you are considering we are happy to discuss this with you by phone, or via email. You can request an online appointment with the specialist Careers Advisor for your subject, or email your question to firstname.lastname@example.org and someone will be in touch. Include your phone number if you are UK based and would like a call back.
- What kind of work can I do right now and how can it help in my career development?
During this unprecedented time, there are a volume of temporary job opportunities in supermarkets who are dealing with the increased demand. Many are recruiting store assistants, online shopping packers, shelf stackers and delivery drivers. It is a fast moving situation so we would advise you to look online for the major supermarkets who are mainly updating their websites to show current opportunities. If you can’t find it online, it’s worth a visit to your local supermarkets (if you are able to and current guidelines allow this) to enquire about current opportunities. Take your passport and NI number with you in case they are able to progress an application there and then. You will be able to showcase a range of skills and qualities from working in these areas – such as flexibility, working under pressure, learning quickly, and you’ll get a unique insight into management and leadership within the organisation at such an interesting and challenging time.
Since this is a very fast moving situation, please ensure you follow our Facebook page to keep up to date with opportunities and we also have a Wakelet board to display the current job opportunities that are arising as a result of the current situation.
- My interview is now going to be conducted online, what can I expect and how can I prepare for this?
Here is a good article to start you off in preparing in a practical way for an online face-to-face interview - https://www.prospects.ac.uk/careers-advice/interview-tips/video-interview-tips
Other than the practical considerations, we would recommend you prepare in the same way, using our resources (https://www.abdn.ac.uk/careers/cv-applications-interviews/interviews.php) and we would strongly recommend a practice interview if you have time. You can book a 30 minute appointment for a mini practice via CareerConnect and this can be conducted online or by telephone.
- What can I do from home to develop my skills?
As the University term comes to an end, many of you may find yourself with more free time than usual owing to exams being cancelled or postponed. Why not make the most of this time by enhancing your employability from the comfort of your own home? By signing up to an online course you can keep busy and develop key skills for free. There are so many courses out there, and on such a range of topics, that you will never find yourself wondering what to do in an afternoon again!
Check out our Wakelet board for some suggestions.
- What time zone are appointment and event times displayed in on CareerConnect?
For Qatar students, appointment and event times are in Qatar time (unless stated otherwise).
For all other students, appointment and event times are in UK time (unless stated otherwise).