Insurance

University accommodation is very safe, and you’ll be pleased to hear that all University of Aberdeen student accommodation has a basic personal contents insurance cover from Endsleigh Insurance.

Your personal insurance certificate is available from the Endsleigh website and the level of cover is detailed on the certificate.

Laptops, mobile telephones and bicycles are the most common items stolen from students. Look after your property before someone else does!
If you want to extend the level of insurance to cover bikes and cars etc. or need to make a claim, then get in touch with Endsleigh via the website.

AROUND CAMPUS
Make use of the bike racks and sheds located on the accommodation sites, and always secure your bicycle with a good strong lock to a fence, tree  or railing when unattended, even if it’s only for  a few minutes.

Never leave property visible in your car. A coat or bag in the back sear could tempt a thief to break in. Try to park in busy well lit areas.

If you are a resident on the ground floor, ensure that your windows and doors are locked on every occasion the room is unoccupied.
Remember to lock your doors when you leave  your room. You never know when a thief is going to strike.

If you go out in the evening or home for  the weekend, you can leave your key or key  card at reception. If you lose key or key-card,  let reception know straight away so they can  sort out a replacement. Try not to let it happen though because we will have to charge you.

Cleaning

We completely respect your privacy, which means your room is your responsibility.

It also means that it's up to you to keep the place clean and tidy.

If you live in Adam Smith, Wavell and Fyfe - generally, the cleaners will:

  • Clean communal wash areas
  • Clean public areas
  • Clean kitchens

We clean communal stairwells of North Court, South House, Keith House, Grant Court, New Carnegie Court, Hector Boece Court, Elphinstone Road and King's Hall but do not clean the flats.

Creating a cleaning rota with your flat mates is a good idea to make sure your home is kept spick and span! Flats are inspected 3 times a year. The Student Resident Assistants (SRAs) can help you draw up a cleaning rota.

Keep the flat tidy and take any recycling out to the bins.

It is your responsibility to take all bottles to the bottle banks provided.

Laundry

There's only so long you can get away with not washing your clothes and fortunately we have launderettes on site!

The Hillhead launderettes are open 24 hours a day.

Cards can be purchased from the dispensers located in the launderettes at Hillhead.  The prices for the cards are £2 for a card only or you can purchase a card for £10 (with £8.50 preloaded credit).  Our laundries are all cashless.  You can add credit as and when you need it from the Circuit website.  Please note that laundry facility charges will increase on an annual basis.

You will also be able to view the availability of the washing and drying machines online.

Make sure you keep your card safe, as any replacements for lost or stolen cards will have to be paid for by you.

Maintenance Issues

We'll do our best to let you know in advance if any maintenance is going to be carried out, but from time to time we might need to access your room without prior warning. In addition, we carry out additional room inspections but will give you prior warning for these.

If you require to report a maintenance fault/damage or faulty equipment, this can be done via the eAccommodation Portal.