Course Title: Information

Textbooks

These are not required, but are useful for further background and details about the coursework. All of them are in the library

Business model generation : a handbook for visionaries, game changers and challengers
Alexander Osterwalder Yves Pigneur c2010

This book covers the business model canvas.

E-Business and E-Commerce Management
David Chaffey
Paperback - the second and third editions are in the library.
Publisher: Pearson, Finiancial Times

This book covers all of the business ideas covered in the course with a variety of examples, and in a clear manner.

XML in a Nutshell
Elliotte Rusty Harold, W. Scott Means
Paperback - get any of the editions - the newer the better, as bits do change now and again.
Publisher: O'Reilly UK

Security Engineering by Ross Anderson
You'll also find the security materials covered by Ross Anderson in the second edition of his Security Engineering book, which has some chapters online. Plus the whole of the first edition is available free on the site too.

Data Warehouse Material

Data Warehousing and Business Intelligence for E-Commerce by Simon, Alan R., and Shaffer, Steven L.

QML Heavy Demand 658.84 Sim

Data Warehousing using the Wal-Mart Model by Westerman, Paul.

QML Heavy Demand 005.74 Wes

ERP & data warehousing in organizations [electronic resource] :issues and challenges by Gerald Grant is available in the QML library in electronic format (needs IE to view)

DB2 OLAP Server Theory and Practices an IBM Redbook (pdf)

DB2 Data Warehouse page provides interesting overview of data mining for data warehouses and business intelligence.

Oracle Business Intelligence (OLAP and Data Warehousing) explains what its Oracle can bring to a firm.

Oracle Database Documentation Library provides lots of information in HTML and PDF formats about Data Warehousing and OLAP

Case Study - Chicago Police Department and CLEAR provides a useful example of the results of implementing a datawarehouse.

Case Studies - Dunnhumby covers Tesco and Kroger Wal-Mart's worst nightmare details Tesco in USA.

CRM

CIO Magazine CRM articles - these cover a lot of topical topics, plus some good background examples.