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If
you cannot find the answers you are looking for, please contact the
WebCT |
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How can I provide students with access if they are not yet registered? |
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Where can I refer my students if they have problems with WebCT? |
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| Q |
What
is WebCT? |
| A |
WebCT is the VLE (Virtual Learning Environment) supported at the University of Aberdeen. It is used for making learning materials and resources available to students online. |
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| Q |
How do I log in to WebCT? |
| A |
If you have a WebCT account, go to: and log in using your University username and password. If you do not yet have a WebCT account, contact us at webct@abdn.ac.uk so that we can add your details to the system. |
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| Q |
I would like to set up a new site for my course |
| A |
Fill in the online form at: http://www.abdn.ac.uk/webct/courseform.html Alternatively, contact the WebCT support team at webct@abdn.ac.uk or call 27 - 3765. |
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| Q |
I require teaching or designer access to an already existing site for a course |
| A |
Contact
the WebCT support team at webct@abdn.ac.uk
or call 27 - 3765. or contact
the owner of the course |
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| Q |
What should I do if I can't log in? |
| A |
If you can't log in to WebCT, this may be because you do not yet have a WebCT account. Please contact the WebCT support team at webct@abdn.ac.uk or call 27 - 3765. Students should contact the helpdesk at helpdesk@abdn.ac.uk or call 27-3636. |
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| Q |
How long will it take me to develop my course WebCT site? |
| A |
It should take you less than an hour to set up the basic folder structure and upload initial documents, as well as adding any tools (such as Discussion, Assessment, Announcements etc). You can do this in a workshop (see the information on scheduled workshops) and/or by using the Quickstart Sheets and other documentation.
After you have set up your basic site, you can continue to add further documents, structure and tools as required, and write quiz questions, set up student groups etc.
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| Q |
How can I add a class of students to my course? |
| A |
Email the WebCT support team at: with the Course Code and name of your course. We will link your WebCT site to the student records database. Students on that course will then be able to log on to your WebCT site. If the course code changes please let us know so that we can change the link. |
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| Q |
How do I add individual students or staff to my course? |
| A |
TThere may be occasions when you need to provide a student on another course with access to your WebCT site, or to provide another member of staff with designer or teaching access. To provide an individual with access, you will need to know their University username. From the homepage of your WebCT site:
If this does not work the user is not yet on the WebCT database. In the case of a student, this may be because they have not yet been fully registered. |
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| Q |
How can I provide students with access if they are not yet registered? |
| A |
Students will not be able to log on to WebCT until the day after they have completed e-registration and their Adviser of Studies has assigned them to a class. In the case of delays in registration, quest passwords are available for you to provide to students in the meantime. Most schools have a standard guest password which can be used accross all that School's courses. Some are allocated at programme level. If you do not know the guest password for your School or programme please contact the HelpDesk at helpdesk@abdn.ac.uk or telephone extension 3636. If your course does not have a guest password, you can request one by emailing the WebCT support team at webct@abdn.ac.uk, or call us on extension 3765. |
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| Q |
How do I delete students from my course? |
| A |
From the homepage of your WebCT site:
Note: The WebCT team reset courses annually and delete all old students unless otherwise arranged. Courses are first archived. For most courses this takes place in early September. |
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| Q |
I'm having trouble using WebCT from home |
| A |
If settings on your home computer are preventing you from using WebCT properly, please refer to the information page: Using WebCT off-campus: common problems and solutions |
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| Q |
Where can I get help with WebCT? |
| A |
If you are a member of staff at the University of Aberdeen and have a query about WebCT, please contact the WebCT support team at webct@abdn.ac.uk, or call us on extension 3765.
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| Q |
Where can I refer my students if they have problems with WebCT? |
| A |
If your students have any problems with accessing or using WebCT, please refer them to the HelpDesk Bear in mind that at the beginning of a course the class list can take a little while to settle down, and access problems are likely to be resolved without action. You may find it useful to provide a guest password for the first week or two. If students cannot access a particular file you have uploaded, check that you have uploaded and linked the file correctly. |
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