Personal Case Assistance

Problems in the workplace?

Members may encounter problems in the workplace. Examples include:

  • Stress and Health Issues
  • Bullying and/or harassment
  • Equality Issues
  • Promotion Appeals
  • Disciplinary Hearings
  • Contract problems

Aberdeen UCU has a team of personal case workers who are trained to deal sensitively and discreetly with all aspects of workplace problems. They are available to offer advice, support and assistance to members. Further support is available from the UCU regional office in Edinburgh if needed with legal back-up also provided if required (subject to being a UCU member for a qualifying period before a problem arises).

The UCU website is a useful starting point for anyone who has a work-related problem - it contains basic advice and links to sites offering useful financial advice about pensions, taxes and benefits.

Another excellent source of information is Recourse. This service is available to ALL university staff and their families, not just union members. They offer telephone counselling, online coaching and have a wide variety of helpful information leaflets available to download.

The University publishes its policies and procedures and this is also a good source of information and a good starting point if you feel that you are being treated unfairly in any way.

If you would prefer to speak to someone in confidence about a work related problem please contact Sue Bateman (sue.bateman@abdn.ac.uk | 01224 272377) who will put you in touch with our Personal Case Adviser, Dr Isobel Ford.