Property

Incident Claim Procedure

The University has insurance cover on Buildings and Contents.

• Summary of the University Propery Policy

There are two important policy conditions:

• Any claim must be reported within 30 days
• Theft, attempted theft, vehicle impact damage and malicious damage must be notified to the police

As the policy excess is £5,000, claims cannot be made for incidents where costs are less than this. Where costs are likely to exceed £5,000, the Insurers (Zurich Municipal) must be notified immediately as they require a Loss Adjuster to be involved.

Damage to Buildings – Accidental

Estates Department are notified in the first instance. They will arrange for a Loss Adjuster to be involved, and will deal with all aspects of the claim. Estates will also notify the Insurance Section of the incident.

Damage to Buildings – Malicious

Where an incident is reported to Security, and a Crime/Incident Report has been completed, there is no requirement on the department/s concerned to do anything further. The Security manager will check the incident log, and, in conjunction with Estates, notify the Insurance Section of any incident for which an insurance claim can be made. This will ensure that only one claim is made for an incident that may involve damage to a building (which Estates would handle), and damage to or loss of property belonging to one or more departments.

Other Damage or Loss

If an incident occurs which does not fall within the above two categories, the Insurance Section should be notified. If appropriate, they will issue a claim form, which should be completed and returned as soon as possible.

To submit a claim, you should try to obtain the following information:

• Date and time of incident
• Location
• Cause
• Damage
• Witnesses
• When was the damage notified and by whom
• Estimate of repair costs

Goods-in-transit

The Property Policy Summary gives information on the goods-in transit cover.

If additional cover is required, please complete the application form.