Communication

Your email account and email address are created for you when you first register for an IT account - see Your IT Account.

Outlook

Microsoft Outlook is the standard email and calendaring package for all staff and research postgraduate students at the University of Aberdeen.

Part of the Microsoft Office suite, Outlook is a personal information management tool that displays your email, contacts and calendar within one integrated product. Used in conjunction with Microsoft Exchange, it offers enhanced functions such as shared mailboxes, calendars, and public folders, and unified messaging.

Help and support:

• Fact sheets and user guides - published on the IT Services website
• Tutor led training courses - from the Training and Documentation Team
• Self-study workbooks - from the Training and Documentation Team
• Email the Service Desk at servicedesk@abdn.ac.uk

Remote Access to Email

Use Outlook Web Access (OWA) to access your university email and calendar remotely via a web browser from any location that provides internet access.

• Login to OWA
• Members of staff in the Office 365 Pilot Group - login to OWA  (Username should be in the format abc123@abdn.ac.uk, where abc123 is your computer userid)

Junk and malicious mail

For information about junk and malicious email and guidance on how to deal with it, see the fact sheet.

If you would like to operate a mailing list you have three options:

1. Personal lists

Outlook has facilities for creating a personal address list, or Distribution list. See our fact sheet Creating and Using Distribution Lists on the IT Services website.

2. Local lists

On the Aberdeen University computing systems we run a mailing list administration package called Majordomo. This provides facilities to set up a local mailing list, such as a staff list, student class list, society list, interest group list, etc. These lists can contain external email addresses as well as those of local users, if, say, you are collaborating with others outwith Aberdeen. The facility is, however, provided primarily for local use so if you envisage setting up a wider discussion list, open to academics and researchers on a national level, see National Lists below.

To request the set up of a new mailing list, fill in the online Mailing List Request Form or contact the Service Desk - servicedesk@abdn.ac.uk - and ask them to email a copy of the form to you.

For guidance on managing and using a local mailing list using Majordomo, see our online guides:

• Managing a Local Mailing List: Quick Guide for Majordomo List Owners [PDF]
• Using a Local Mailing List: Quick Guide for Majordomo List Users [PDF]
• Setting up a student class email list
  • The process of generating a student class list has been automated and is initiated through the Student Record System, HEMIS
  • Choose Reports from within the Main Menu in Student Records. Select Departmental Reports then Automatic Email Lists. Further details are given in the Student Records User Manual
  • Once you have set up such a list, students will be added or removed automatically, on a nightly basis, in line with changes made in the Student Record System

3. National lists

JISCMAIL, the National Academic Mailing List Service, offers the facility for creating and maintaining mail lists. Once a list has been created, interested people can sign themselves up to your list (unless you choose to operate a closed list). Archives of the contents of these mail lists can be viewed online. See www.jiscmail.ac.uk for further details.

Voicemail is provided by Unified Messaging. This system allows you to receive your voicemail messages and missed call notifications by email as well as by phone.

Find out more on our Unified Messaging web pages.

The Office Communications Server (OCS) is a collaboration tool for staff facilitating instant messaging, desktop sharing, voice and video conferencing.

If you would like OCS installed on your work computer, please email the Service Desk.

Live Meeting is an online service for video conferencing, meetings, training, and other events.

If you would like Live Meeting installed on your work computer, please email the Service Desk.