Frequently Asked Questions

OneSource What does it have to do with me?Your Questions Answered

What is OneSource all about?

OneSource will enable the University to achieve a number of strategic priorities. These include

  • Developing a support infrastructure that will promote the achievement of our academic aspirations
  • Delivering a world recognised student experience
  • Improving our competitiveness as an international research driven university

It is also anticipated that efficiency savings will be made through the automation of manual tasks and by reducing the need for duplication. The University expects, upon the full implementation of OneSource, to be a leading institution in the HE sector, employing twenty-first century ways of thinking in operating and delivering service in higher education.

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Have any other universities done this?

There are many universities around the world including in the UK that have made this type of commitment and are now enjoying the benefits of their investment. As part of the initial tendering process for our chosen software supplier, Unit4, the Business Improvement Team (BIT) visited or liaised with some of these universities including

  • University of Capetown
  • Cardiff University
  • Cranfield University
  • University of Derby
  • University of Edinburgh
  • Glasgow Caledonian University
  • University of Pretoria

As a result of this valuable research exercise, the BIT were able to learn from their experiences and incorporate that experience into OneSource.

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How will OneSource affect me?

The OneSource programme is a huge undertaking and demonstrates the University's commitment to forward thinking in the twenty-first century. As such, it is believed virtually every member of staff connected with the University will come into contact with OneSource at some point during the roll-out process.

Please remember, the programme cannot succeed without the support and participation of a wide range of people from across the University so you may be asked to participate in various activities such as redesign workshops, consultations and surveys or exercises on current practices and or proposed changes.

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How long will it take to implement OneSource?

Given the width and breadth of the OneSource programme, it is expected full implementation will take between three and five years to complete. In this time, individual projects will be rolled out ensuring any issues are found and dealt with as and when they occur. This will ensure the project is seamless saving time and resources in the long term.

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Who is in charge of the OneSource Programme?

The programme will benefit from a specialised Governance Board comprising of Senior Staff, a member of the University Court and a Student Representative. The Board sets the direction and monitors ongoing efficacy and project standards.

The OneSource project is lead by the Programme Sponsor, Professor Bryan MacGregor, who provides the necessary vision and leadership inconjunction with the Programme Director, Mr Mark Lewis, and the Head of Business Improvement, Mrs Pat Browne. Together, they ensure the delivery, pace and overall success of OneSource. Meet the OneSource team

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What support will we get when it is our turn?

The OneSource programme has been designed to follow a systematic and structured path and each individual project will be approached with a clearly defined remit.

The programme team will enable and support events and activities however it is those closest to the subject or area of work that will take ownership of the change process and be responsible for ensuring the optimal results. The OneSource programme has a dedicated and motivated team of specialists who can assist in all aspects of project roll-out.

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